20 18 summary of letters and visits in villages and towns 1 Over the past year, under the direct leadership of the town party committee and government and under the correct guidance of superiors, letters and visits from the people in our town have been seriously dealt with, and the spirit of the letters and visits work conference of superiors has been earnestly implemented, closely focusing on the work of the town party committee and government center, letters and visits from the people have been solved in time, effectively maintaining social stability.
Over the past year, our town * * * has accepted 27 batches of 339 cases of letters and visits, and 26 cases have been properly solved. The rest/kloc-0 cases have also been implemented by leaders and responsible units one by one. There were 33 cases of online political affairs, including 68 repeated cases, *** 10 1, all of which were handled according to procedures and responded in time. The higher authorities transferred 52 cases, all of which have been mediated and answered as required.
First, leaders attach importance to the implementation of responsibilities.
The attention of the leaders of letters and visits is directly related to the effectiveness of letters and visits and the result of handling contradictions between letters and visits. Our town leaders attach great importance to letters and visits. In some cases, party and government leaders set an example and personally organized mediation. The secretary of the Party Committee organizes the party and government groups to hold regular symposiums on major situations and contradictions and disputes, analyze the current situation and hidden dangers, and propose solutions and measures. At the same time, in order to carry out their duties, strengthen network construction, and truly solve the problem of letters and visits in the local area and resolve it in the bud, we have set up village-level letters and visits mediation teams in each village, with a village-level letters and visits liaison.
According to the actual situation of our town, the town party Committee and government have clear regulations on the system of letters and visits meetings, the handling of letters and visits cases, and the accountability of leaders' letters and visits. At the same time, they also made detailed arrangements for the reception of letters and visits from leaders, and further fulfilled their duties.
Two, strengthen the grass-roots petition work, lay a solid foundation for work.
Grassroots is the source of letters and visits and the main battlefield to solve problems. Grasping grass-roots petition work is the focus of our town's petition work over the years. First of all, go deep into the grassroots and deal with "hot and difficult" issues together. Personality is in the activities of "big interview, big visit and big package case". The cadres of the whole town have repeatedly gone deep into villages and organizations with many "hot and difficult" problems to carry out their work, further enhancing the potential of resolving contradictions and handling problems at the grassroots level, and making a large number of letters and visits properly handled at the grassroots level.
Secondly, in order to make the grass-roots petition work on the standardized track, the town party Committee, government and village Committee should quantify and refine the work and implement it at the grass-roots level. Third, grasp the investigation, know in advance, and intervene in advance. The town petition office urges the village committees to do a good job in the investigation of "hot and difficult issues" every quarter, regularly analyzes the petition situation in the town, understands the dynamics of grassroots petitions, tracks them at the same time, and submits the investigation situation to the petition office in a timely manner.
Three, strengthen publicity and education, expand the penetration of the "Regulations"
My town regards the publicity and education of "Regulations on Letters and Visits in xx Province" as the focus of the law popularization work in the town in 20 18, and strives to create a good social atmosphere for implementing the "Regulations". Quickly formulated the xx Town to study and implement the "Regulations on Letters and Visits in xx Province", and increased publicity, by hanging propaganda slogans, posting posters, brochures, videos and other forms. At present, 1 15 posters have been hung in our town, and 5000 pamphlets have been distributed.
Fourth, implement the system and accomplish the task well.
"The interests of the masses are no small matter", and we have always attached great importance to all kinds of hot and difficult issues reflected by the masses, implemented our duties and solved all kinds of problems in time.
There are 0/4 villages (communities) in the whole town/Kloc-each village is headed by a party and government leader, and several village cadres are set up to solve the "hot and difficult" problems in the villages under their jurisdiction. In view of the problems reflected, legal and reasonable problems should be solved within a time limit, and major, hot and difficult problems should be announced in time to give the masses an understanding.
Those who can be handled but not handled, and those who cannot be solved in time due to personal dereliction of duty, should be held accountable for the leadership and relevant responsible persons. For those who cannot be solved temporarily because they are beyond their functions or for other reasons, do a good job in explanation and ideological stability, and strictly guard against leapfrog visits and repeated visits.
Five, all departments work together to improve the settlement rate of letters and visits.
The work of letters and visits is a systematic project, especially the current hot issue, which involves a wide range and a large number, permeates all aspects of society and has a very close relationship with the overall work of the party and the government. It is not enough to rely solely on the petition department. Therefore, the town party committee and government made decisions on major outstanding problems in the town, and the leaders in charge personally took the lead in mediating the problems and wrote written mediation opinions, which achieved good results.
Strengthening the awareness of comprehensive management has formed a working pattern of joint participation, division of responsibilities and overall coordination of all departments under the unified leadership of the town party Committee and government, which has effectively improved the settlement rate of letters and visits.
Sixth, strive to do a good job in maintaining stability during xx.
In order to do a good job of letters and visits during xx, our town further unified its thinking, raised awareness, implemented work measures, actively went deep into the grassroots and the masses, investigated and resolved all kinds of contradictions and disputes, earnestly strengthened emergency duty during xx, and insisted on being on duty 24 hours a day, with shifts to ensure smooth communication; Implement the "zero report" system for letters and visits. At the same time, combined with the reality of our town, we will formulate a targeted and effective emergency plan for maintaining stability in letters and visits. As the work measures in our town were put in place and the responsibilities were carried out by people, there was no petition from the masses to the provinces and cities within the jurisdiction during xx years, which well maintained social stability and effectively promoted the all-round economic and social development.
Seven, carefully organize and carry out the leadership's next visit.
In our town leaders' next visit, party and government leaders received 15 batches 192 people. 14 pieces have been properly solved, and the remaining 1 pieces have been implemented one by one. Through large-scale interview activities, a platform for communication between cadres and the masses was established. Through "face-to-face interview, intimate communication and practical solution", the problem of letters and visits has been solved, which constitutes a joint force to grasp letters and visits, maintain stability and promote development.
20 18 summary of letters and visits in villages and towns 2 since the beginning of this year, guided by the spirit of the 19th National Congress, our town has taken letters and visits as an important measure to maintain social stability and build a harmonious society, kept in mind the service purpose, improved the working system, seriously solved the reasonable demands of the masses, resolved the letters and visits problems and contradictions and disputes in time, and made active efforts to promote the sound and rapid economic and social development of xx.
First, the party and government attach importance to it, improve the system, and form a joint force.
Strengthen work leadership and enrich the strength of petition departments. The town party Committee has established and improved a leading group for letters and visits headed by the party secretary. The responsibilities of the team members are clear and implemented at all levels, effectively strengthening the leadership of the petition work.
According to the needs of the development situation of letters and visits, the ranks of letters and visits cadres have been adjusted and enriched. In addition to the director of the Party and Government Office and the petition staff, a deputy director is appointed as the petition commissioner. Villages and departments have also set up letters and visits offices according to the requirements of the town party Committee, and it is clear that the secretary of the party branch is the special person for letters and visits. Intensify efforts to form a good situation in which all departments attach importance to the management of * * *.
Establish and improve the system to form a joint force of letters and visits. We will fully implement the system of receiving visits from leaders, receiving visits regularly, returning visits and reporting information on letters and visits. The specific measures are as follows:
Party and government leaders are in charge of 1-2 village and engage in public mobile phones. No matter what meetings are held in the village, especially the meetings of party member leaders, villagers' representatives and deliberation representatives, party and government leaders personally attend, inform the masses of their ideas, objectives and measures, and promise to do a good job in this year's major events and practical work.
Equipped with 1-2, director of the joint village cadre station, made into small cards and distributed to thousands of households. All villagers who want to apply for floating population certificates and land use certificates should contact the joint village cadres first to prevent ordinary people from going to the town organs to do things empty. Xx 5000 floating population cards are issued every year, and 600 households' building procedures are delivered to villagers in time.
This is how we treat the masses, and we never relax when dealing with military-related groups. Demobilized soldiers in xx town 1789 people, involving various objects such as the War to Resist US Aggression and Aid Korea and xx. Various groups come into contact with each other and are very explosive. However, in our specific work, we insist on the following points:
First, a symposium is held once a year to inform them of the achievements made in economic and social development, especially the outstanding representatives of veterans in reform and opening up.
The second is to inculcate that active servicemen and retired servicemen should be our loveliest people at any time.
Third, I solemnly promise that xx will not discount all kinds of military-related regulations and treatment formulated from the State Council to xx.
Fourth, insisting that consolation money is not compensation, but the care and love of the party Committee and government, and we can't talk about emotions by the amount of money.
Fifth, if life is really difficult, give corresponding help and support.
Second, keep in mind the purpose, seriously accept and pay attention to interest.
We keep in mind the purpose of service and earnestly perform our duties. In daily work, government officials are required to "have a smiling face, a seat, a cup of tea and an inquiry" and receive letters and visits from the masses seriously.
Through the open column of government affairs, the working procedures, working rules and the responsibility system for first asking and first handling letters and visits are all made public to the broad masses of the people. Fully mobilize the enthusiasm of party member cadres in the town, publicize the party's line, principles and policies to the masses through them, solicit opinions and suggestions from the masses, timely feedback social conditions and public opinions, pay attention to the ideological trends of the masses, do a good job in ideological education and guidance of the masses, and find and resolve contradictions in time.
Pay close attention to the implementation of the responsibility system for letters and visits, continuously improve the quality of letters and visits, and earnestly achieve "everything is settled" and "everything has an echo." Small things are solved in time, and big things are quickly involved.
For example, in the xx medical incident, there were very complicated cases of illness and death. The secretary, the mayor, and the secretary of politics and law immediately arrived at the scene for disposal, evacuated the masses in an orderly manner, maintained order, and guided education, which not only clarified the facts, but also resolved the contradictions.
In the process of handling letters and visits to medical incidents, the practice of xx Town Party Committee and Government is:
First, calmly respond and quickly convene a meeting of leading bodies and cadres and workers.
Second, the division of labor is clear. The secretary of politics and law mediated the death of the patient, and the mayor led a team to xx to deal with the body of the deceased.
The third is decisive decision. In view of the emergency situation that xx family 100 is preparing to make a scene, control the leading figures, crack down on the targets of rumors and troubles, and do a good job in softening education.
The fourth is to visit afterwards. At 9 o'clock in the evening, the mayor appeared at the family home of the deceased, further clarifying the legal basis and procedures, expressing his views and attitudes, and offering condolences at the same time.
It is to disclose the truth, call relevant personnel of relevant village groups and relevant regions to inform the situation and give play to the role of public opinion. In doing so, we have achieved the following results: we have made it clear whether we are responsible according to the law and regulations, reasonably solved possible group incidents, and achieved twice the result with half the effort.
Starting with solving the most concerned, direct and realistic interests of the masses, we have made great efforts to solve a number of outstanding problems in letters and visits within a time limit, and further implemented the "territorial principle", without visiting or suing. For example, the original xx was a provincial state-owned enterprise. After the enterprise reform, more than 65,438+0,000 laid-off workers experienced temporary difficulties. In xx years, they petitioned the provincial party committee and government many times.
In view of the fact that this enterprise belongs to xx City, xx has no right to interfere. Although the factories and mines are in xx, the government cadres have never been in contact with them and the staff are not familiar with them. At the same time, some employees have difficulties in life and work, and it is difficult to find a breakthrough. For some time, it has seriously troubled the party Committee and government of xx Town. After eight petitions, the secretary of the Party Committee of the town went directly to the provincial capital for six times, but in many contacts, his sincerity, frankness and seeking truth from facts may have moved them, so that several leaders began to open their hearts to me. After many efforts, especially the high attention of the city leaders, the situation was calmed down.
We mainly did the following things:
First, we divided into three groups, went door to door to investigate the families of employees, and implemented and improved the minimum living allowance for 92 households 163 people with current living difficulties.
Second, the government promised to repair dangerous houses.
The third is to adjust the members of the factory team and standardize the production order.
The fourth is to attract investment, expand production and increase employment.
Fifth, strive for the project, implement the reconstruction funds of low-rent housing, and proceed from the basic survival and life of employees, thus maintaining the overall social stability.
Reform, development and stability are the responsibilities entrusted to us by the times, and we are duty-bound. In the letters and visits from the people, we have done some work within our power, but compared with the requirements of the municipal party committee and the work of our brother units, we know that there is still a big gap, but we have reason, confidence and determination to ensure social stability and promote the healthy and rapid development of xx.
20 18 summary of letters and visits in villages and towns 3 20 18 under the correct leadership of the municipal party committee and municipal government, under the guidance of the Municipal Bureau of Letters and Calls, with the great attention of the town committee and the town government, and with the strong support of the town directly under the authority and villages, around the working principle of social stability and rapid economic development, the hot and difficult problems reflected by the grassroots people have been effectively solved and eliminated. Our town's petition work in 20 18 years is summarized as follows:
The first is to implement the leadership responsibility system for letters and visits.
1. the party Committee and government insist on holding a joint meeting of party and government leaders once a month to study and solve outstanding problems in letters and visits, and arrange and deploy letters and visits. Since the beginning of this year, the town committee and the town government have held a joint meeting of party and government leaders 12 times.
2, conscientiously implement the system of leading cadres to visit, including visits.
First, a large-scale reception activity for leading cadres is held once a month. Since the beginning of this year, leading cadres in our town have visited 12 times, and 36 cases of difficult letters and visits have been resolved; The second is the duty system of letters and visits by party and government leaders every Monday. The town committee and the town government arrange a leading group member to be on duty in the petition office in turn every Monday to deal with all kinds of emergencies that occurred that week. In 20 18, the leaders of our town solved 58 cases of letters and visits by receiving visits on duty, making appointments and visiting with cases.
The second is the investigation and resolution of contradictions and disputes.
In order to normalize and institutionalize the investigation and resolution of contradictions and disputes, the "three-level regular meeting" of letters and visits between towns and villages should be held regularly every month, so that the town can conduct 1 time comprehensive investigation every two months, the departments directly under the town can conduct 1 time comprehensive investigation every month, and the village (neighborhood) can conduct 1 time comprehensive investigation every week. Important nodes and sensitive period, to carry out centralized investigation, investigation to establish a ledger, a clear responsibility unit, a proper solution within a time limit.
Timely report major and urgent letters and visits to the municipal letters and visits department, and actively participate in the disposal. Since the beginning of this year, through the active implementation of the "three-level regular meeting" system, the town has accepted all kinds of contradictions and disputes 14 1 piece, 5 cases of online petition mediation, 6 cases of emergency1piece, and 65 cases of village mediation, with a success rate of 98%, which has effectively promoted the society.
Third, the settlement of the backlog of letters and visits.
1, in strict accordance with the requirements of "trinity" of receiving visits, handling cases and supervising, regularly receive the masses, and implement the town leadership package for irregular petitions in Beijing, collective petitions in the province and important petitions (including visiting reception, problem solving, educational transformation, maintaining stability and controlling, and handling according to law). Since 20xx, the town leaders have contracted 12, contracted 36 cases and closed 32 cases.
2. In order to implement the grass-roots responsibilities and resolve conflicts on the spot, according to the principles of "territorial management, graded responsibility" and "whoever is in charge is responsible", some petition cases that can be solved by the village (neighborhood) and relevant departments are assigned to units with the right to handle.
Since 20 18, we have assigned various cases of letters and visits 14 1 piece. Up to now, 136 cases have been solved, 5 cases have been studied, and stability is being implemented.
3. For the documents assigned and transferred by the province, the instructions of the municipal leaders, and the online letters and visits transferred by the Municipal Bureau of Letters and Calls, we have handled them in strict accordance with the requirements of the "eight requirements" (letters and visits, submission forms, letters of assignment, acceptance notices, replies, completion reports, approval forms and attachments). Since 20xx, there have been five online letters and visits. The recovery rate reached 100%.
Fourth, implement the responsibility system of first visit.
In accordance with the principles of "territorial management, graded responsibility", "who is in charge, who is responsible" and "combining solving problems on the spot according to law with timely guidance and education", the responsibilities of the first-time visiting unit and the first-time visiting person shall be implemented, and ledger files shall be established case by case according to the registration, acceptance, handling and interview. The one-time settlement rate of the first visit is not less than 90%, and the follow-up rate of the same level is not higher than 20%. We clearly stipulate that the receptionists of all localities and departments should "ask to the end", the undertaker of the responsible unit should "do it to the end" and the leader of the package case should "supervise it to the end".
If the initial letters and visits are not handled in time or improperly, which leads to revisiting or leapfrog letters and visits, the responsibility shall be investigated. In the whole year, the whole town accepted letters and visits 14 1 piece, of which 136 pieces were settled at one time, with a settlement rate of 98%.
Five, standardize the order of letters and visits, and deal with abnormal petitions to provinces and cities in Beijing.
1. Looking at the petition situation of my town in Beijing provinces and cities this year, it is still outstanding that my town xx repeatedly petitioned because of the homestead problem and xx repeatedly petitioned because of the land acquisition problem. Most of them are responsible for farmland contracting and homestead letters and visits, accounting for more than 80% of the total letters and visits from village to town. Such as: xx homestead problem; Xx land contracting issues; Xx medical disputes, many times to the town to petition.
2. Collective petitions are frequent. Such as: xx due to land acquisition; Xx's problem of wage arrears has come to the town for many times to petition, which is large in scale.
Infrastructure construction of intransitive verbs
First, improve the petition network,
1. In addition to the establishment of a petition leading group, our town is also equipped with two full-time petition cadres;
2, timely adjust the villages and units of the petition information officer and liaison;
3. Hire some city people, town representatives, CPPCC members and village party secretaries to be mediators of letters and visits in our town.
The second is to strengthen professional guidance. In order to improve the professional level of information workers, our town held two training courses for letters and visits cadres in May and August this year. Through training, the town's petition cadres have improved their professional level and achieved good training results.
Over the past year, although the petition work in our town has made remarkable achievements, there is still a certain gap from the requirements of the superior leaders. We must clearly recognize the shortcomings in the work: First, the petition work mechanism is not perfect enough, and the publicity of the policies and regulations on petitions according to law is not deep enough; Second, unstable factors are not handled properly. In view of these shortcomings, we will make every effort to correct them and strive to do better in 20 18.
20 18 summary of letters and visits in villages and towns over the past year, our town has conscientiously implemented a series of important spirits of doing a good job in letters and visits in provinces, cities and counties, adhered to the policy of grasping development and ensuring stability, attached great importance to and strengthened letters and visits, solidly carried out the investigation and resolution of contradictions and disputes, and the party secretary and town leaders visited and received letters and visits at the grass-roots level, which effectively solved all kinds of outstanding problems reflected by the people in a timely manner, and established a smooth and orderly way.
Town * * * investigated all kinds of contradictions and disputes 105, and resolved 100, with a resolution rate of 95%. Effectively put an end to the occurrence of major mass incidents, the annual petition work is summarized as follows:
First, strengthen leadership and clarify responsibilities.
The leaders of the Party Committee and government fully realized the importance, sensitivity and sense of responsibility of the petition work, and further strengthened their leadership over the petition work.
1, set the work target:
At the beginning of the year, the Party Committee and the government defined the objectives of the annual petition work in the spirit of document [20 18]9, and included the petition work in the comprehensive objective assessment of 2065 438+08, with the same arrangement, inspection, assessment and rewards and punishments as the economic work. Listen carefully to the report on letters and visits, hold an office meeting on letters and visits in time, study, deploy and solve the hot and difficult problems reflected by the masses. Adhere to the principle of "territorial management, graded responsibility, who is in charge, who is responsible, small things don't leave the village, big things don't leave the village, and problems don't leave the town".
2, improve the working mechanism:
A leading group for letters and visits was set up, and a leading body and working group were set up. Channels for letters and visits have been unblocked, letters and visits rooms and reception rooms have been set up, villages (communities) and units have been equipped with letters and visits information officers, and villages (communities) with conditions have also established letters and visits workstations and civil mediation rooms, thus building a new pattern of letters and visits in towns and villages.
3, improve the working system:
Further consolidate and improve centralized reception, ordinary reception, joint meeting, leadership package, cadres' next visit, usual mastery and centralized research, petition registration, information submission, and return visit after closing the case. Boldly explore new measures and new ways to do a good job in letters and visits under the new situation, correctly guide the masses to put forward reasonable demands according to law, and make letters and visits work on the track of standardization and legalization.
Second, strengthen the combination of prevention and control measures.
The town party Committee and government actively take effective measures to comprehensively strengthen the investigation and mediation of contradictions and disputes, accurately find out the base, timely grasp the occurrence and development process of the situation, fully understand the legitimate demands of the parties to letters and visits, and ensure that everything is recorded and answered.
1. Our town takes the opportunity of "100-day action to investigate and resolve contradictions and disputes" and follows the requirements of "early investigation, early discovery, early control and easy solution":
Adhere to the principle of "prevention first, education and guidance, handling according to law, and preventing intensification", and investigate and solve letters and visits caused by neighborhood disputes, policies for benefiting the people, land acquisition and demolition, rural finance, and militia participation in Xiang-Yu railway construction; Letters and visits caused by law-related lawsuits and social security; At the same time, we should adopt the method of "three concentration" (concentrating time, personnel and energy), organize forces to conduct an all-round and dragnet investigation every month, and find out some key issues, key people and some incipient and dynamic problems that may lead to collective petitions in time, so as to avoid visiting prophets and come prepared.
Throughout the year, the whole town * * * identified all kinds of petition cases. For the problems found out, we adhered to the principle of transferring cases and closing cases, comprehensively applied people's mediation, judicial mediation, administrative mediation and other means, adhered to the "trinity", took the initiative to straighten out emotions and resolve contradictions, and properly coordinated and handled various cases, with a mediation rate of 100%.
2, earnestly carry out the petition reception activities:
According to the requirements of superiors, combined with the actual work in our town, we will seriously carry out the activities of large-scale investigation, reception and resolution of letters and visits, and mediate a number of contradictions and disputes and unstable factors in time. A full-time reception room for letters and visits has been set up, with leaders in charge and specific staff on duty. It is clear that every day is the reception day for leaders, and leaders personally receive letters and visits from the masses, which unblocked the channels of letters and visits and ensured the smooth progress of letters and visits.
3, the combination of centralized solution and ordinary solution:
The leaders shall be responsible for the unstable factors found out, with the cooperation of relevant staff, and relevant departments shall assist in centralized solution and disposal. Special meetings shall be held in time for common problems, case studies shall be conducted, and the case shall be analyzed and solved by special personnel.
4. Intensify mediation of civil disputes in a timely manner. Civil disputes that usually occur shall be mediated by villagers' committees according to procedures. If the village mediation fails or the mediation is not satisfactory, the village committee will issue a written report, and the town petition office and the comprehensive management office will jointly investigate and handle it.
Third, improve the petition system and establish a long-term operation mechanism for letters and visits.
1, adhere to the leadership petition reception day system and appointment reception system. In the town, the gathering day is determined as the reception day for leaders' letters and visits, and graded reception and centralized handling are implemented.
2, adhere to the joint meeting system of letters and visits, insist on holding a joint meeting of letters and visits at least once a month, listen to the report, analyze the situation, study and solve outstanding problems in the work of letters and visits, and coordinate and handle all kinds of major letters and visits. Since the beginning of this year, * * * has held a joint meeting on letters and visits 12 times to coordinate the handling of major letters and visits 1 1.
3, establish and improve the supervision system of letters and visits. For the cases assigned by the county and the key petition cases established in the town, in accordance with the requirements of "one case, one leader, one set of work plans, and one grasp to the end", the responsibilities of case leaders and case handlers are implemented, and the time limit for completion and reporting is stipulated, so that all petition cases are completed, everything is accounted for, and the cases have results.
At the same time, the villages that attach importance to the investigation will be notified and praised; Poor work, inadequate measures, and untimely handling have led to petitions, mass incidents or adverse effects in the village. informed criticism was given in the town, which effectively promoted the proper solution of the petition problem.
4, adhere to the petition duty system during important meetings and major events.
In view of the fact that there are many important meetings and activities in the whole country and the whole province this year, while doing a good job in the investigation and resolution of daily contradictions and disputes, according to the requirements of superiors, during the holding of important meetings and events, the main leaders are on duty in person to ensure that there is no problem in the petition work.
5. Establish a target responsibility system for letters and visits.
In accordance with the principle of "territorial management, graded responsibility, who is in charge and who is responsible", we will fully implement the target responsibility system for letters and visits and the "number one" responsibility system for party and government, and incorporate letters and visits into the annual assessment of the target responsibility system.
At the beginning of the year, the town government signed a letter of responsibility for letters and visits with villages, making it clear that the "top leaders" of villages are the first responsible persons for letters and visits in their villages, taking overall responsibility, personally grasping letters and visits, and truly achieving the "three in place" of responsibilities, measures and work.
In short, this year, with the strong support of all levels and departments, through the efforts of the whole town and village, the petition work has achieved certain results, and the petition situation has obviously improved. However, there are still some problems and deficiencies in the work, which will be further strengthened in the future work.
First, strengthen the leadership over the stable work of letters and visits, and strive to do a good job in letters and visits in the new period;
Second, improve the system of letters and visits, and strive to smooth the channels of expression of letters and visits;
The third is to take effective measures to deal with improper behavior of letters and visits according to law. Ensure the smooth development of the stable work of letters and visits in our town and realize political, economic and social stability.