My friends, the purpose of summing up is to affirm the achievements and find out the shortcomings. So do you know what the summary is like now? Here I would like to share with you some annual work summary reports of banks, hoping to help you.
The bank's annual work summary report 1 20__ is an extremely important year for rural commercial banks. With the spring breeze of successful listing in Hong Kong for 20 years, _ _ Rural Commercial Bank has made great progress! Looking back on 20 years, as an ordinary member, I have done my job well in my post and fulfilled my work obligations. Now let me sum up the main work of the past year:
First, seriously study the principles and policies of the party and the state in financial work, keep a close eye on their own ideas, and be compliant and dedicated.
The financial industry has always been a high-risk industry; To say that it is high-risk, on the one hand, it is necessary to cope with the impact of various external criminal waves at any time, on the other hand, it also requires us to seriously study the principles and policies of the party and the state in financial work and learn the rules and regulations of bank internal control management; Countless profound experiences and lessons tell us that when we firmly adhere to the system, all kinds of losses will come to an abrupt end! When the system is ignored, the property of the country and the people will suffer unexpected losses! Thanks to the careful study of the rules and regulations, I have been able to correctly exercise the rights entrusted to me by the leaders in the past year. What to do and what not to do, always remind yourself and restrain yourself with the system! Distinguish between public and private in property, and better complete the tasks assigned to me by the leaders;
Second, the work is serious and rigorous, never shirk what you should do, and complete your job with high quality.
Years of party spirit education tell me that our work is not only responsible for figures, but also for people! Since I started working, I have asked myself this way and tried to do so. I think: as a banker, how to choose between personal interests and social conscience should be self-evident; We may not be rich or prosperous, but we will always live up to our conscience! It is this peaceful mentality that enables me to face up to my personal gains and losses, not overcorrect, and do my job well!
Thirdly, the service consciousness has been enhanced, and the meaning of benefit from service has been re-understood. Since the listing of rural commercial banks, especially this year, the whole bank has entered a period of great development, and the head office has introduced various measures to strengthen the quality of employees and improve the service level. Through study, what I have gained is a change in my mind. As counter staff, we are in the front line of customer communication, and our words and deeds represent the image of the whole rural commercial bank. We pay more attention to and understand our customers in exchange for their more trust and support. Deeply aware of the importance of doing a good job in window service, but also enhance the consciousness of consciously standardizing services.
Fourth, strive to strengthen their own learning, improve the quality of all aspects, and prepare for the new working environment.
As a high-tech industry, banking needs us to constantly enrich, learn and update all aspects of knowledge; From the present situation and trend of the development of the world financial industry, to the characteristics and similarities and differences of various business types between our bank and our brother banks, and to the psychological skills of dealing with people, we need to accumulate, update and explore knowledge with our heart. As an old employee, on the one hand, I "pass, help and guide" new employees and make up for it with my own experience.
Lack of work; On the other hand, I want to strengthen the study of new knowledge and technology to keep up with the needs of development, which is also an aspect that needs to be strengthened in the 20 th century.
20__ years have passed, and 20__ years are striding towards us! Compared with the requirements of our professional responsibilities, our work is far from enough; It is precisely because the times are changing and the environment is changing that the work of banks is changing from time to time. Every day something new appears and something new happens, which requires me to change with the situation. Learn new knowledge, master new skills, adapt to the changes in the surrounding environment, improve their working ability, train themselves to be a comprehensive employee of rural commercial banks, and better plan their career. Of course, I still have some shortcomings in handling and operating some details. I am determined to carry forward my advantages, overcome my shortcomings, be strict with myself, work hard, improve myself with the guidance and help of my leaders and colleagues, and do my bit for the development of rural commercial banks.
Under the correct leadership of the Municipal Party Committee, the Bank's 2020 annual work summary report adheres to the combination of business development and compliance management in accordance with the work deployment and requirements of the Municipal Bank, correctly handles the relationship between scale, quality and benefit, takes traditional business and key business as the breakthrough point, and continuously strengthens team building and internal control management, and all the work has achieved certain results. Now the situation is reported as follows: As of the end of February 2006, the main business indicators of the Bank are as follows: Debt business: RMB deposit balance was 632.29 million yuan (including on-balance-sheet financing), an increase of 99.77 million yuan compared with the beginning of the year, and 99.77% of the annual plan was completed. Among them, the balance of savings deposits was 24510.9 million yuan (including financial management), an increase of 49.52 million yuan from the beginning of the year, and 99.04% of the annual plan was completed; The company's deposit balance was 387,654.38 million yuan, an increase of 50.25 million yuan compared with the beginning of the year, and100.05% of the annual plan was completed; The balance of foreign currency deposits was US$ 690,000, an increase of US$ 654,380,000 over the beginning of the year. Asset business: the balance of local and foreign currency loans was RMB 5,654,380+04,830, an increase of RMB 6,543,800+007,700 compared with the beginning of the year. Among them, the company's loan balance was 372 million yuan, an increase of 65.438+0.0799 million yuan compared with the beginning of the year; The balance of retail loans was 6,543,800+0,428,300 yuan, down 7.22 million yuan from the beginning of the year. Summarizing the development and management of various businesses in the past 20 years, we have mainly taken the following measures:
First, highlight the guiding role of performance appraisal and focus on promoting business development through competition activities.
1. Improve the overall scheme of performance appraisal and highlight the overall guiding role of appraisal. This year, we will evaluate various business indicators and use our own regional characteristics to develop our business. At the same time, in order to cooperate with the establishment of the business compliance year of the Head Office, the comprehensive management assessment was strengthened, especially the management function assessment score of business executives was greatly improved, which reflected the importance attached to internal control management.
2. Keep pace with the times every quarter, and focus on competition to accelerate the rapid development of business. In the first and second quarters, adhere to the principle of establishing a deposit bank and conduct a deposit competition in accordance with market rules. By taking measures such as weekly notification of branches, regular meeting analysis and publicity and consultation activities of outlets, the competition activities were carried out in a solid and effective manner. In the third and fourth quarters, combined with the business development priorities of the branch, we carried out customer expansion and joint marketing activities, and implemented competition reward schemes at all levels. First, the incentive plan and benchmarking management plan for local and foreign currency deposit plans of outlets were formulated, and the targets for this quarter were defined; Among them, the importance of vip customers is highlighted, and a special incentive scheme is formulated for the branch to carry out marketing through data analysis, resource investment, contact and visit. Second, a personal deposit-absorbing incentive plan has been formulated for employees to give full play to the enthusiasm of employees to absorb deposits.
Second, fully understand the advantages and disadvantages, establish a new marketing concept, strengthen the division of labor, clarify responsibilities, and establish a president contact responsibility system. Put forward the new concepts of "brain-heart effective marketing" and "team and individual effective marketing". To this end, advocate personalized marketing and fully tap regional resources; Counter is combined with target customer marketing, which mainly manages and guides teller marketing and changes passive service into active marketing; Business development through linkage marketing and other means, using the rich experience of the project team, strengthen the marketing of target customers.
Third, dig deep into regional resources to ensure a long business history:
1, strengthen the competition of new projects.
2. Intensify efforts to win the target customers of other banks.
3. Continue to strengthen communication with government investment departments to ensure new sources of high-quality projects.
The fourth is to pay close attention to internal control and compliance management and create a corporate culture that loves business and posts.
1. Formulate the comprehensive employee management plan of BOC and strengthen the overall employee management. With the four chapters of safety, development, care and success, the management and growth of employees are subdivided, personal development career is planned, and a harmonious and upward corporate culture atmosphere of the branch is created.
2. Strengthen the supervision and supervision role of enterprise executives. Higher requirements are put forward for enterprise executives from the aspects of responsibility, power and benefit.
3. Improve the quality of employees and strengthen the construction of corporate culture.
Verb (verb's abbreviation) main problems In 20 years, various business indicators of sub-branches developed rapidly, employees' thoughts were stable, internal control system was gradually improved, and various work achievements were outstanding, but there were also some problems, mainly as follows: First, the overall structure of corporate deposits was good, but the structure was unbalanced, especially institutional and interbank deposits decreased slightly compared with the same period and the beginning of the year. Second, the structure of assets and liabilities is unreasonable and loan-to-deposit ratio is unbalanced. By the end of February, the bank had a deposit balance of 632.29 million yuan and a loan balance of 514.83 million yuan. Third, the improvement of employees' quality is incompatible with the speed of business development. The existing staff of our bank are deficient in such aspects as compound, comprehensive and knowledge-based. Facing the new business models and business varieties that are developing day by day, there are different degrees of inadaptability. Four. Work measures and plans for 20__ _: Focus on the annual target plan, take the promotion of competitiveness and contribution rate as the development orientation, and promote the completion and effectiveness of various businesses and management with good quality and quantity.
1. Promote development by learning, establish a sense of hardship in times of peace, adapt to market changes and the urgency of expanding business, take advanced education activities as an opportunity, learn advanced experiences and practices of peers through internal and external communication, and implement learning in specific daily work, creating motivation, vitality and strength for the development of various businesses.
2. Ensure performance through assessment, and carry out target management and Nissin management in stages and at different levels. According to the pressure of deposit time index, refine the positive incentive mode; In view of the competition between new and old projects, we will implement positive and negative incentive measures to reserve business development potential and ensure effective growth on the basis of last year's project growth.
3. Seek benefits by combination, effectively increase the proportion of asset business and liability business on the basis of defining target customers, ideal customers and effective customers, so as to win more SME customers.
4, contribute to quality management. According to the implementation plan of "Strictly Administering Banks and Strengthening Internal Control" formulated at the beginning of the year, we will carry out a series of education and training step by step as planned, and carry out quality training and business compliance exchange inspection every month to cultivate employees' sense of responsibility, internal control initiative, implementation of rules and regulations and self-discipline awareness, so as to ensure the improvement of the quality of business development.
5. Enhance the image with culture, unite people with career, and retain people with treatment. Through various training activities, network activities, etc. , create a positive atmosphere of the branch, build a branch culture, honor the service promises of employees, create a positive entrepreneurial atmosphere, enhance the quality of employees and business brand image of China Bank, and lay a solid foundation for the sustainable and good development of the branch. Hold fast to the goal, do not relax, and concentrate on development.
In 20__ _, the rapid development of our enterprise management and business work laid a solid foundation for the further development of our work in 20 _ _ _. In the next step, all employees of the Bank are confident and determined to continue to forge ahead, innovate and work hard, so as to lay a solid foundation for the comprehensive, healthy and sustainable development of various businesses in the future and achieve new and greater business achievements.
The third chapter of the bank's annual work summary report hurried by in three weeks, which drew a satisfactory full stop for my internship in the retail department. When I first came to the retail department for internship, I was full of joy and expectation. This is a new position waiting for me. I have to face all the new challenges. More importantly, my new knowledge and advanced way of dealing with people can make me study and understand seriously. However, due to various reasons, when I learned that the internship time was less than one month, I felt a little depressed, but I immediately adjusted. Because the internship in the retail department has always been the gift and training of bank leaders, it has become my pressure and motivation to learn the most knowledge in the shortest time.
In these short twenty-one days, I seized every minute, studied my business skills hard, and seriously consulted my predecessors about business processes and experience. At the same time, I use my spare time to study documents, thoroughly understand every detail in my work, and complete the tasks assigned by the leaders every day as quickly and economically as possible. Now I have been able to complete the whole process of mortgage independently, from the signing of mortgage to the examination and approval, to the storage of loan and first-class credit files, and every link can be completed independently to ensure the accuracy of each mortgage.
During my internship in the retail department, two things impressed me the most. First, the importance of teamwork. We live in a big family of branches, and everyone has a clear division of labor. What we do is to keep this branch running efficiently and orderly, in which teamwork is particularly important. In the process of signing the contract, each senior makes use of his own resources and cooperates with each other, striving to meet the most favorable direction for the development of the branch. At the time of examination and approval, the secretary and the leader carefully examine each piece together, so that the branch can bear the minimum risk and ensure the stable development of the branch business. Then there is the cooperation between the leaders of the general department and the employees of the sales department, so that every mortgage can be safely and completely put into storage. Finally, there are retail account managers who seriously explain the problems encountered after the loan. Through such rigorous and high-quality teamwork, the retail business of our branch is growing day by day, making an indelible contribution to the development of the branch. Second, the importance of strict work attitude. Every mortgage loan is accompanied by risks, such as operational risk and compliance risk. This requires us to have a rigorous working attitude towards everything, and everything is based on documents. Only in this way can we ensure that each piece does not step on the red line and does not increase the risk of the branch, so as to ensure the steady development of the branch.
Through 2 1 day internship, I learned a lot. There are many people to thank and many things to understand deeply. I'm growing day by day. Thank the bank leaders for giving me this rare opportunity to practice in the retail department. Here, I realized the importance of unity and friendship. Here, I learned to treat everyone and everything strictly, so that my work will not take detours and my life development will not take evil paths.
The retail sector is a challenging and passionate sector, where we can grow rapidly and lay a solid foundation for future development. I absolutely obey the arrangement of the leader, and I will meet the challenges in my work with the fullest enthusiasm and strive to contribute to the development of the branch.
Bank annual work summary report 4 Cashier business is a basic work. In recent years, the Bank has started with improving the cashier work system, establishing organizations, implementing responsibilities, strengthening training, strict supervision and serious assessment, effectively strengthening the standardized management of cashier work and effectively improving the quality of cashier work.
In X years, the Bank's cash income and expenditure reached X billion yuan, up by .57% and .26% respectively compared with last year. Collect cash of X million yuan from the issuing bank or city bank of the People's Bank of China, turn it over to the issuing bank or city bank of the People's Bank of China, and transfer X million yuan from internal cash; Counterfeit money was collected throughout the year, totaling X yuan.
Our specific approach is:
First, improve the system, implement the responsibility, and provide institutional and normative guarantee for improving the quality of cashier work.
Cashier's work is a basic work dealing with banknotes every day, and it is also a routine work with fixed operating rules and skills, which is constantly operated every day. The biggest feature of this work is that the operator is prone to paralysis and relaxation, unable to adhere to the operating procedures, and once he does not follow the operating procedures, he is prone to make mistakes. Therefore, in order to ensure that cashiers can always operate according to fixed operating rules and maintain high quality, there must be a perfect and strict system to ensure it. Based on this understanding, according to the characteristics and operating rules of cashier work, our bank has done a lot of work on how to ensure the improvement of cashier work quality through system norms and maintain this high quality as always.
First, in-depth investigation and study to find out the crux of the impact on the quality of cashier work. In the early stage, our bank conducted extensive and in-depth investigation and study on the problems such as the cashier system and operating procedures can not be strictly implemented consistently, and the quality of work is sometimes good or bad. Through in-depth and meticulous investigation, we found that the main reasons for the fluctuation of cashier's work quality are: lack of effective incentives and rigid constraints for consistently and strictly implementing cashier's operating procedures; Lack of clear and specific hard and fast rules for key operation links to prevent errors in cash delivery; The cashier's work inspection and supervision are lax, the assessment and rewards and punishments are ineffective, and the cashier's operation skills are backward. The fundamental crux of these reasons lies in the lack of strict institutional norms. Because, if a person wants to do a job consistently and repeatedly, in addition to loving the job, it is more important not only to know how to do it well, the standard of doing it well, what kind of rewards and punishments will be given after doing it well or doing it badly, but also to know that this rule is implemented for a long time and will not be changed because of the change of leadership or personal will. To do this, we must improve various related systems according to the reality of ensuring the quality of cashier's work.
The second is to grasp the crux of the problem and formulate corresponding supporting systems and operational procedures. According to the conclusion of investigation and study, our bank has systematically stipulated the whole process of cashier's work, such as receipt and payment from the counter, storage and custody, and handing over to PBOC (city bank), and formulated the cashier's operating procedures. In view of the lack of strict operating rules for collecting counterfeit money, which is easy to conflict with customers, the operating rules for collecting counterfeit money with "five aspects" as the main content are formulated, that is, handling cash business in front of customers, identifying real counterfeit money in front of customers, stamping "counterfeit money" in front of customers, issuing counterfeit money confiscation vouchers in front of customers, and explaining the reasons and reasons for collection in front of customers.
In view of the lack of effective incentives and rigid constraints to maintain the quality of cashier's work, according to the requirements of "Cashier System" and "Appraisal Measures for RMB Quality Management Competition of Nanjing Branch of China People's Bank", and in line with the principle of getting more for more work, the Bank has formulated "Implementation Rules for Appraisal and Reward of Cashier's Work". It stipulates that "for outlets that pay cash on time and without errors every six months, the branch business department and the general outlet reward cash 500 yuan and 300 yuan respectively; If counterfeit money is found and collected, the teller will be rewarded according to 10% of the denomination of counterfeit money ","employees who find and collect counterfeit money will be recorded in the year-end comprehensive evaluation of accounting management of cashiers and related places, and cashiers with excellent cashier work quality will be rated as' excellent cashiers' by branches; In view of the problems of poor inspection and supervision, lax assessment, etc., "cashier's work inspection and supervision responsibility" is listed as the assessment content of the background supervisor and the county branch supervisor. As a result of a series of targeted systems, the key link of the bank's cashier work to maintain quality and stability has been guaranteed by the system, laying the foundation for standardized and institutionalized management.
The third is to pay close attention to the implementation of responsibilities and ensure the strict implementation of the system. Whether the proper function of the system can be effectively played depends on whether the system can be strictly implemented consistently. To ensure the strict implementation of the system, we must first implement the specific responsibilities of the implementation system. To this end, the Bank has formulated the post responsibility performance letter for cashier, office director and head of accounting department, and clearly implemented the responsibilities and operation procedures of each type of work and position to the specific responsible person, effectively enhancing the consciousness and sense of responsibility of employees in each position to implement the system and ensuring that all systems can be strictly and consistently implemented.
Second, do a good job in training, enhance skills, and provide professional quality assurance for improving the quality of cashier work.
The cashier's job responsibility is great and professional. To improve the quality of cashier's work, it is not enough to have system guarantee and good wishes of cashier, but also to have superb business operation skills. Therefore, while improving the political quality of employees and strictly implementing various systems, the Bank has taken various forms to seriously train cashier business skills.
The first is to hold a cashier business training class. In recent years, our bank has been insisting on holding a cashier business training class every quarter on a weekend, and all outlets take turns to send tellers or full-time tellers to participate. The training class systematically teaches the basic requirements, system regulations and operational procedures of cashier work; Invite the comrades of the Currency Distribution Department of the People's Bank of China to explain the requirements of RMB quality management regulations and the knowledge of identifying counterfeit money, organize to watch anti-counterfeiting and anti-counterfeiting CD-ROM teaching films, organize outstanding tellers to express their views and impart work experience. In recent years, the bank has trained 18 full-time tellers and 7 1 front desk tellers in rotation for many times, so that its professional knowledge level has been systematically improved.
The second is to carry out job training activities normally. In recent years, the Bank has attached great importance to organizing technical training for employees. Every business organization should use their spare time every month to organize comprehensive training and assessment on the cashier's mastery of the standard and requirements of counting hours, the ability to identify counterfeit money, the speed and accuracy of counting money, and incorporate the assessment results into the quarterly post performance pay assessment of employees.
The third is to conduct regular rating tests on business skills. Since _ _ _ _, the professional skills of accountants and cashiers have been graded regularly every year, and the skill level has been determined according to the test results, which is linked to the post salary coefficient, and the dynamic adjustment policy of "one exam every year and re-evaluation next year" has been implemented. This has greatly mobilized the initiative, consciousness and persistence of all cashiers in practicing basic business skills, and effectively promoted the continuous improvement of cashier's business level.
Three, grasp the key, highlight the key points, to improve the quality of cashier work to provide objective conditions to ensure.
Years of cashier's work practice have made us realize that cash receipt and payment during the Spring Festival peak period, full payment of returned cash and full payment of residual coins are the key outstanding issues that affect the improvement of cashier's work quality. To solve these objective problems, it is not enough to rely solely on the subjective efforts of cashiers. The accounting department of the branch must also create the necessary conditions and solve the problems in a targeted manner, so as to achieve the expected purpose of improving and maintaining the quality of cashier work. While doing a good job in the daily management of cashier's work, our bank leans towards the peak of cash withdrawal in the Spring Festival in terms of material and manpower, and takes targeted measures to solve the problem of paying broken coins to the vault on the hour, creating necessary objective conditions for effectively breaking the bottleneck affecting the quality of cashier's work.
First, increase investment in purchasing machinery and equipment. In _ _ _, the bank invested more than RMB100000 to purchase automatic and semi-automatic banknote bundling machines, anti-counterfeiting banknote counters and counterfeit currency recognizers, and equipped semi-automatic banknote bundling machines for some business outlets with large cash receipts and payments. At the same time, the sub-branch has reserved more than 10 standby machines for counting banknotes, and the machines in the business outlets will be replaced immediately if they fail. In addition, before the arrival of the Spring Festival cash withdrawal peak, the bank also organized efforts to debug and maintain the cashier's machinery and equipment to ensure that the machinery and equipment meet the needs of the cash withdrawal peak, so as to improve the cashier's work efficiency and prevent mistakes.
The second is to concentrate manpower on the whole point. We make it clear that all complete coins handed over by grass-roots units must be checked with the cash balance on hand and handed over after the banknotes are tied up on the hour. The central bank of the branch must sample the cash handed in by the grass-roots units. During the peak period of cash withdrawal in the Spring Festival, it is impossible to guarantee the time and quality only by cashier and recheck. Therefore, every year during the Spring Festival, all branches of our bank concentrate their manpower and use their spare time to surprise the hour. The central bank of the sub-branch organizes the employees of the sub-branch to make use of night raids to ensure that the cash turned over to the state treasury of the People's Bank of China every Spring Festival is correct.
Third, the broken coins are mainly paid by the central bank of the branch on the hour. In view of the problems of small amount of residual coins collected by grass-roots business outlets, long collection and bundling time, and different handover standards, in order to reduce the inventory of residual coins, improve the qualified rate of residual coins handover and reduce errors, the Bank requires grass-roots units to hand over the residual coins with denominations above 10 yuan one by one, and the residual coins with denominations below 10 yuan in bundles, and the cashier in the central warehouse will concentrate on the whole hour. At the same time, strict requirements are put forward for the cashier in the central warehouse of the sub-branch, and the quality of broken coins handed in is regarded as an important content of performance salary assessment, which effectively promotes the cashier in the central warehouse to do a good job of breaking coins for the whole hour and effectively puts an end to the mistakes in issuing broken coins and damaged coins.
Time flies, I have been in our bank for more than a year. During this period, with the care and help of my leaders and colleagues, I diligently and practically completed my work and successfully completed all the tasks assigned by my leaders. I have improved in all aspects, but there are still some shortcomings. I need to continue to study and accumulate work experience in the future, and use my knowledge to make up for my remaining shortcomings. Below, I will make a simple summary of my work in these 20__ years:
A, responsible for the leadership of the office, conference room cleaning, do the floor, doors and windows, sofa, etc. Keep no dust, cigarette butts and scraps of paper, and put office supplies and filing cabinet supplies in order. Responsible for the daily cleaning and watering of office plants, and timely replacing office supplies, including pens, pencils, paper towels, etc. When you leave the office, close the doors and windows, air conditioning and other power and electrical equipment in time.
Second, be responsible for the tea service of the floor leaders.
Three, responsible for the floor leadership office file sorting, circulation, not leak.
Four, responsible for the floor meeting room and _ _ floor meeting preparations before each meeting (conference table sign, meeting materials, etc. ).
Verb (abbreviation of verb) file management: responsible for the audit, proofreading, printing, binding and distribution of internal documents; Responsible for sending, receiving, circulating and filing documents, and supervise them according to the instructions of the leaders so as to upload and distribute them in time; Unified management of documents of the head office. According to the needs of the work, make all kinds of forms and documents at any time, and complete the printing, copying and scanning of documents handed over by various departments.
Intransitive verbs are responsible for summarizing, compiling and sorting out bank documents. As of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.
Seven, responsible for the head office QD, intranet notification, provincial association OA, document system and other documents to convey, and in accordance with regulatory requirements, report to all departments required reports and other content. As of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.
Eight, responsible for the collection of weekly reports.
Nine, responsible for office supplies warehousing, recipients, and make warehousing registration.
Ten, do a good job of sending and receiving newspapers and periodicals.
Responsible for visitors and leading restaurant service.
Twelve, responsible for leading the dormitory health cleaning work, so that the ground, doors and windows, sofas and other clean and tidy. Keep it free of dust, water stains, cigarette butts and scraps of paper, and replace the lost materials and supplies in time. Regularly clean bedding, sofa supplies, clothes, etc.
Thirteen. Responsible for the coordination and management of all kinds of conference rooms in our bank. As of 20 _ _ _ _ _ _. Our bank * * * held _ _ important meetings, _ _ large-scale marketing activities, _ _ training sessions and _ _ large-scale examinations, and received _ _ superior inspection teams.
Fourteen, responsible for other work assigned by the leadership.
During my visit to our bank, I learned a lot and gained a lot. Now I will report my harvest and understanding:
First, know your priorities and do things more orderly.
Office is an important hub department in enterprise operation. It coordinates and communicates a lot of work inside and outside the enterprise, thus giving information, which determines the complex characteristics of office work. In addition to their own work every day, there are often unplanned things that need to be dealt with temporarily, which are generally urgent. I will choose the priority according to which is more important.
Second, although we have achieved necessary results in our work, we will inevitably make mistakes. In order to avoid the recurrence of similar mistakes, we should constantly sum up experience in our daily work and consult and learn from leaders and colleagues with our heart.
Third, it is not easy for everyone to work in the same bank.
Can get along well with colleagues in daily work, and at the same time can cooperate with and assist other departments to complete the work wholeheartedly.
Fourth, work gains.
1, the work sensitivity is improved, and you can report the work progress and results to the leader more attentively.
2. The ability to adapt to work has gradually increased, and I am now very adapted to the work arranged in the later period.
3. Strengthen the sense of responsibility and be responsible for the high-quality completion of your work.
Shortcomings of verb (abbreviation of verb) in work
The reception and service for foreign guests are not warm and generous enough. As an office worker, it is my duty to do a good job in reception. In the future reception work, I strive to be warm and thoughtful, patient and meticulous.