1. Telephone method: call the mobile customer service number 10086 and transfer to manual customer service consultation.

2. Business hall: You can go to the local mobile business hall in China.

3. Network: You can go to the online business hall of China Mobile.

In addition to the original "M-Zone", "China Tour", "Global Connect", "Power 100" and "G3", China Mobile announced the 4G brand "Harmony! Harmony marks the official launch of China Mobile's 4G service, and its development slogan is: Mobile 4G, the international mainstream, one step ahead.

Extended data:

China Mobile has successively introduced measures to promote the continuous decline of traffic charges, and constantly innovate the service modes such as traffic transfer and unclear.

1, fully promote 10 yuan 1GB night traffic package, as low as 0.0 1 yuan /MB.

In order to meet customers' demand for Internet access at night, China Mobile will launch "Night Traffic Package" one after another in the near future to July. Customers only need 10 yuan every month to get 10 GB night traffic (from 23: 00 pm to 7: 00 am the next day), and the traffic tariff in the package is as low as 0.0 1 yuan /MB.

2. Fully promote 10 yuan 1GB holiday traffic package, as low as 0.0 1 yuan /MB.

China Mobile will launch a holiday traffic package during the Dragon Boat Festival on June 20th. 10 yuan includes 1gb traffic, and the traffic in the package is as low as 0.0 1 yuan /MB. Customers can use it during national holidays such as New Year's Day, Spring Festival, Tomb-Sweeping Day, Labor Day, Dragon Boat Festival, Mid-Autumn Festival and National Day, and feel more wonderful holiday life.

3. Fully promote the 4G traffic card, with the national traffic of 2GB in 50 yuan, with a decrease of 50%.

References:

Baidu Encyclopedia-China Mobile

Baidu Encyclopedia-China Mobile's Fee Reduction Scheme