multiple-choice

1. If an illegal operator who uses another person's business license provides goods or services and damages the legitimate rights and interests of consumers, consumers may demand compensation from him or item (1).

A. business license holder b, manufacturer c and supplier

2. The term "criminal responsibility shall be investigated according to law" as stipulated in the Product Quality Law refers to (1) the law.

A. Criminal Law of People's Republic of China (PRC) B. General Principles of Civil Law C. Constitution

3. Consumers have the right to inquire about the product quality in (c).

First, the administrative department for industry and commerce; B quality association; C, producers and sellers

According to the criminal law, the maximum penalty for the crime of producing and selling fake and inferior commodities is (a).

A. Death penalty B. Life imprisonment C. Confiscation of property

5, according to the international common quality management system, the state implements the (b) quality management system.

First, total quality management; B, enterprise quality system certification system; C, measurement management certification

6. Producers and sellers shall be responsible for product quality in accordance with (1).

First, the product quality law; B. civil procedure law; C. measurement and standardization

7. Consumers have the right to inquire about product quality in (c).

A. Administration for Industry and Commerce B. Quality Association C. Producers and sellers

8. Consumers require business operators to repair, replace or return large commodities that are guaranteed to be repaired, replaced or returned. The operator shall bear (c).

A, all expenses b, actual losses caused by repair, replacement and return of goods by consumers c, reasonable expenses such as transportation.

9. A consumer caused property losses due to product quality problems. He asked the merchant for compensation and was rejected by the merchant. This behavior of the merchant violates the rights of consumers (B).

A, fair trade right b, creditor's rights c, security right

10. A consumer bought a pair of leather shoes at the price of 180 yuan. After testing, this pair of leather shoes is a counterfeit product. According to the provisions of the Law on the Protection of Consumer Rights and Interests, business operators shall compensate consumers for their losses (C).

A, 180 yuan b, 540 yuan c, 360 yuan

1 1. During the warranty period, if it still cannot be used normally after repair, the operator shall be responsible for replacement or return.

A, once b, twice c, three times.

12. When consumers buy or use goods or receive services, their legitimate rights and interests are damaged. If the original enterprise is divided or merged, it may recover from the enterprise in (2).

A, the original B, bear its rights and obligations after the change C, after the division and merger.

13, the law on the protection of consumers' rights and interests stipulates that after the end of the fair or the expiration of the counter lease, you can also claim compensation from (c) of the fair and the lessor of the counter.

A. Exhibitor B, Organizer C, Organizer,

14 A ragged consumer in a shopping mall took a fancy to a table lamp with a price tag of 1200 yuan, and asked the shop assistant to take a look. The salesman not only refused to accept it, but also sneered. This behavior of the shop assistant violates (c).

I. Obligation to accept consumer supervision

B. obligation to provide true information about goods and services

C. Obligation not to infringe consumers' personal rights

15. The quality of the goods provided by the operators to consumers is low, which infringes on consumers' (a) rights.

A, fair trade right b, right to know c, right to know

16, the commercial slogan of "Never tire of watching" is consistent with consumers' exercise of (a) rights.

A, the right to choose independently B, the right to respect personal dignity C, the right to know

17. If an illegal operator who uses another person's business license provides goods or services and damages the legitimate rights and interests of consumers, consumers may demand compensation from him or item (1).

A. business license holder b, manufacturer c and supplier

18. Which of the following products can be exempted from product identification (a)?

A. Bulk biscuits B, bottled Coca Cola C and bottled soy sauce

19 and March 15 were designated as international consumer rights days by (c) international organization of consumers unions.

(a)1980 (b)1981year (C) 1983 (D) 1984.

20. international organization of consumers unions was founded by which consumer organization in the following five countries (A).

I. USA, Australia, Belgium, UK, Netherlands

B, the United States, Canada, Australia, Britain, the Netherlands.

C, the United States, Germany, Canada, Britain, the Netherlands

Germany, Britain, Belgium, Netherlands, Australia

2 1. When will the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests come into effect (b)?

(a)1October 1993 1 day (b)1October1day (c)1October1day.

22. The newly revised Product Quality Law of People's Republic of China (PRC) shall come into force as of (c).

A,1February 22, 993

B, 1993 September 1

C, September 2000, 1

D, July 8, 2000

23. What is the nature of China Consumers Association (B)?

First, it is a statutory organization to protect consumers' rights and interests.

B. It is a national social organization that conducts social supervision on goods and services and protects the legitimate rights and interests of consumers.

C, it is a legal organization for social supervision of goods and services to protect the legitimate rights and interests of consumers.

D it is a government agency established according to law, which manages and supervises goods and services and protects the legitimate rights and interests of consumers.

24, the seller bear the product tort liability imputation principle is (C).

A, no-fault liability B, absolute liability

C, fault liability D, strict liability

25, the following units have the right to conduct social supervision of acts that harm the legitimate rights and interests of consumers is (a).

I. Consumers' Association

B. Administration for Industry and Commerce

C, industry associations

D, any unit or individual

26. In consumer disputes, if the quality of goods or services is controversial, it needs to be tested and identified. The test and appraisal fees shall be paid by (a) in advance and (b) by providing the same guarantee. Finally, the responsible party shall bear (a).

First, consumers and operators

B, consumer associations, operators

C. Operators and consumers

D, operators and consumers association

27. If a business operator commits the act of (a) in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of the increase in compensation shall be twice the cost for consumers to purchase goods or receive services.

A, fraud B, consumer complaints C, illegal business D, forcing consumers to spend.

28. The Law on the Protection of Consumer Rights and Interests stipulates that when the state formulates laws and regulations on consumer rights and interests, it shall listen to the opinions and demands of (1).

A, consumer association b, consumer c, relevant administrative department d, operator

29, consumers to criticize, report and accuse the behavior of infringing on the rights and interests of consumers, is the performance of the exercise of (b) rights.

A, right of criticism B, right of supervision C, right of accusation D, right of accusation

30, health care products production enterprises to implement the theme of "health, rights protection", we must focus on the four levels of the enterprise, which of the following does not belong to the "four levels"? (3)

1. Reputation, quality, brand and price.

These "four levels" are: reputation, quality, price and service.

3 1, the administrative department of quality and technical supervision should generally close the case in (b).

A.2 months B.3 months C.4 months D.6 months

32. The following statement about consumer associations is incorrect: (d).

First, the city, district and county shall establish consumer associations according to law.

B. The Council of Consumers Association is composed of consumer representatives and representatives appointed by relevant administrative departments.

C, the city consumers association can set up professional institutions according to the needs of the work.

D, consumer associations do not perform their statutory functions.

33, the production of counterfeit soy sauce, (a) can be investigated and dealt with according to law.

A.b. Quality and technical supervision departments of product quality certification institutions at or above the county level.

C.d. metrological verification department of product quality supervision and inspection institute at or above the county level.

34. If you find that the Olympic mascot you bought is fake, you can report it to the relevant departments or lodge a return or claim with the operator in accordance with the Consumer Protection Law. This is because the act of counterfeiting Olympic mascots violates the rights and interests of consumers.

A, the right to choose independently B, the right to property safety

C, the right to fair trade D, the right to dispose of

35. The following statement about consumer associations is incorrect: (d).

First, the city, district and county shall establish consumer associations according to law.

B. The Council of Consumers Association is composed of consumer representatives and representatives appointed by relevant administrative departments.

C, the city consumers association can set up professional institutions according to the needs of the work.

D, consumer associations do not perform their statutory functions.

36, the main way of product quality supervision and inspection is (C).

A. Unified supervision and inspection of product quality B. Regular supervision and inspection of product quality

C, product quality supervision and spot check D, daily supervision and inspection of product quality

37, international organization of consumers unions was founded in (c).

a、 1958 B、 1959 C、 1960 D、 196 1

38. Which of the following is not the legislative purpose (c) of the Consumer Protection Law?

I. Protecting the legitimate rights and interests of consumers

B, maintain social order

C, safeguard the social vulnerable groups

D, promote the healthy development of the socialist economy

39. According to the special presidential speech on protecting consumers' interests delivered by former US President (C) in March 1962, the International Consumers Union has designated March 15 every year as the International Consumer Rights Day.

A, Lincoln B, Roosevelt C, Kennedy D, Reagan

40. According to the relevant regulations of the State Administration for Industry and Commerce, if consumers know or should know that their rights and interests have been infringed for more than (c) years, the administrative department for industry and commerce will not accept it.

A 3 months b 6 months c 1 year d 2 years

4 1. Those who make false propaganda on product quality in advertisements to deceive or mislead consumers shall be investigated for legal responsibility in accordance with the provisions in Item (1).

A. People's Republic of China (PRC) Advertising Law B, People's Republic of China (PRC) Product Quality Law C, Civil Procedure Law D and People's Republic of China (PRC) Consumer Protection Law.

42, product quality supervision department refers to (a).

A, quality and technical supervision department b, the administrative department for industry and commerce

C, Quality Inspection Association D, Consumers Association

43, "the retail commodity weighing supervision regulations" involved in the product variety is (a).

A, food, gold and silver ornaments B, food

C, food, cosmetics D, food and chemical raw materials

44, "People's Republic of China (PRC) * * * and the detailed rules for the implementation of the national metrology law" is (d).

A. Laws B. Normative documents C. Administrative regulations D. Administrative regulations

45. When was the China Consumers Association accepted as a member by the International Consumers Association (C)?

A, 65438+September B, 65438+September C, 65438+September D, 65438+September 0984.

46, China's consumer associations have several statutory functions (B)

A. Items 6 B, 7 C, 9 D and 10

47. Which of the following is not a feature of Consumer Protection Law (d)?

Tilt to consumers

B, aggravated compensation system

C, emphasizing that operators and consumers are in an equal position.

D, suggesting that the status of consumers is higher than that of operators.

48. With regard to product quality, consumers can complain to (3) and relevant departments, and the department that accepts the complaint is responsible for handling it.

I. Quality Management Association

B, product quality supervision department

C, product quality supervision department

D, the administrative department for industry and commerce

49. In the three-guarantee period of mobile phone sales, if the repair is not completed for more than (b) days due to the repairer's own reasons, the seller shall be responsible for replacing the mainframe of the same model and specification for consumers free of charge.

a、 15 B、30 C、60 D、90

50, the main body of product quality responsibility does not include (d).

A. producer B. seller C. operator of service industry D. storage and transportation

5 1. international organization of consumers unions was founded on 1960 by consumer organizations from five countries. Which of the following countries does not belong to the five sponsors: (d)

United States, Australia, Belgium, China

52. Since that year, China has formulated the consumption theme (D) of 3. 15 every year.

a， 1994b， 1995c， 1996d， 1997。

53. Which of the following is not the basic principle (c) of the Consumer Protection Law?

I. Principles of the State's Special Protection for Consumers

The principle of combining state protection with social supervision

C, the operator does not have to bear the principle of quality responsibility

D, timely, full and effective protection principle

54. During the three-guarantee period of mobile phone sales, if the mobile phone host fails to work normally after the repair in (b), the seller is responsible for replacing the host of the same model and specification for consumers free of charge.

A, B, C, D, D.

55, customer satisfaction refers to (c).

A. Customers' satisfaction or complaints about the organization.

B. The customer's opinion that the product quality has met the requirements.

C, the customer's views on the extent to which something meets its needs and expectations.

D. Customer's opinions on the extent to which the purchased products and systems meet the contract requirements.

56, which of the following products belong to the scope of adjustment of product quality law (C)?

A. building B. rice C. gas D. ship

57, China's (D) department is the competent department of product quality supervision and management.

I. People's governments at all levels

Administration for Industry and Commerce and local administrations for industry and commerce at all levels

C, China Consumers Association and local consumer associations at all levels

D. General Administration of Quality Supervision, Inspection and Quarantine and local quality and technical supervision bureaus at all levels

59. The theme of National Energy Conservation Publicity Week in 2004 is (c).

(1) Saving energy according to law and sustainable development (2) Saving energy and building a well-off society in an all-round way.

(c) Save electricity and ease bottlenecks. (d) Strengthen power demand side management.

60, China's main primary energy is (B).

(a) petroleum, (b) coal, (c) hydropower and (d) nuclear energy.

In June1and (c), the United Nations World Summit on Environment and Development was held in Rio de Janeiro, Brazil, which made sustainable development a worldwide consciousness.

In 2000

62. When was People's Republic of China (PRC) Food Hygiene Law promulgated and implemented? (3)

I.1994101October 30th

B, 1995 65438+ 10/month.

C,1995101October 30th.

D, 1 996 65438+1October1.

63. There is a customer notice posted in the underground business hall of a supermarket. Which of the following violates the Consumer Protection Law? (3)

A. remind consumers to take good care of their belongings.

Ask customers to keep their bags.

C, when necessary, the supermarket has the right to check the goods brought by customers.

D. Ask the customer to pay at the designated payment office.

64. When was the China Consumers Association established (A)

A, 1984 65438+ February b, 1985 65438+ October

C, 1992 65438+ October d, 1993 65438+ February

65. What is the theme of15 consumption in March 2008 (D)?

(1) Safe and healthy consumption (2) Green consumption (3) Scientific consumption (4) Consumption and responsibility.

In order to expand its influence and attract more consumers, a hospital held a "free clinic" on the street. Nurse Zhang publicly called patient Li an "asshole". Li filed a lawsuit. Which of the following views is correct (a)?

A. The infringer in this case is the hospital.

B. The infringer in this case is Zhang.

The infringers in this case are a hospital and Zhang.

D. Li has no property loss and can only ask the defendant to apologize.

67, the following statement about product liability is wrong (C).

The producer of defective products shall bear no-fault liability for personal and property damage caused by the products.

B. If the defective product causes personal or property damage to others, the seller and producer of the product shall be jointly and severally liable.

C the limitation of action for claiming damages caused by defective products is 1 year.

If the seller cannot specify the producer or supplier of the defective product, he shall be liable for compensation.

The theme of Consumer Rights Day on March 15, 2005 was "Health and Rights Protection". "Health: Paying Attention to Consumers (1)

A. Right to safety B. Right to fair trade C. Right to independent choice D. Right to claim compensation according to law

69,2005 "3."15 "The theme of Consumer Day is" Health and Rights Protection ". On this basis, a class of students designed four topics for the theme class meeting that you think are inconsistent with "3". The theme of "15" is (a)

I "The Right to Life and Health —— The Embodiment of People-oriented"

B, "the right to know, the right to choose independently, the right to claim-let's make good use of our rights.

C, "Let's make full use of the most basic rights of citizens"

D. "Health-Harmony-Rights Protection-Harmony"

70. The theme of "3. 15 Consumer Rights Day" in 2005 is (b).

A integrity rights protection b health rights protection c scientific consumption d green consumption

The theme of July1and March15, 2007 is (b).

A integrity rights protection b consumption harmony c green consumption d safe and healthy consumption

72. Consumers may claim compensation from (1) if their legitimate rights and interests are damaged by business operators using false advertisements to provide goods or services.

A, operator b, advertising operator c, advertising producer d, and the media that publishes advertisements.

73, the following items are not exempt from product responsibility is (C)

The manufacturer didn't put the product into circulation.

B product defects do not exist when the product is put into circulation.

C. victims usually use this product.

D, the damage is caused by the victim intentionally.

74. The Anti-Unfair Competition Law stipulates that the amount of the highest prize in lottery sales shall not exceed (c).

A, 3000 yuan; B, 4000 yuan; C, 5000 yuan; D, 6000 yuan

75, the seller in the product doping, adulteration, sales amount of more than (b) ten thousand yuan, should be transferred to judicial organs for criminal responsibility.

a、2； b、5； c、 10； d、 15

76. The administrative department for industry and commerce shall decide whether to accept consumer complaints within days.

a、3 B、5 C、7 D、 10 .

77. The gas stove in Mr. Li's house suddenly caught fire in use, which caused the cabinet to be damaged. After testing, it was caused by the defect of the cooker, but the manufacturer refused to compensate. Mr. Li wants to bring a lawsuit to the court. According to the product quality law, the limitation period for claiming damages due to product defects is (C), counting from the time when the parties know or should know that their rights and interests are damaged.

A. Half a year B. 1 year C.2 years

78. Due to the cold weather, the water heater in Mr. Liu's house was frozen and cracked. After the maintenance personnel reported to the manufacturer's special maintenance department for repair, they removed the water tank and said that they would return to the factory for repair. It's been repaired for over two months, but it hasn't been repaired yet. According to the Provisions on Responsibility for Repair, Replacement and Return of Some Commodities (Three Guarantees), if the repair period exceeds 30 days due to the repairer's own reasons, the consumer may request the repairer (C).

A. Free repair

B. return the goods, and pay the payment in one lump sum according to the invoice price.

C. Free replacement of products of the same model and specification.

79, imported food sold in the domestic market in China, must use (B) logo.

A. English, Chinese, foreign language mother tongue

80. The right to claim compensation for the damage caused by defective products is lost at the end of (c) the delivery of defective products that caused damage to the original consumers; However, it did not exceed the express safe use period.

A.2 years B.5 years C. 10 years D. 15 years

8 1, which of the following is the object of adjustment of the Consumer Protection Law? (3)

A. the legal relationship that occurs when consumers buy or use goods or receive services due to production needs.

B. the purchase and sale relationship between enterprises due to business needs.

C. Legal relations arising from consumers' purchase, use of goods or acceptance of services for their daily consumption needs.

D. Consumers' buying and selling activities for profit

82. The following are four billboards in a supermarket, of which (b) is legal.

A, once the goods are sold, the cover will not be returned. B. If you lose one, you will lose three, and if you steal one, you will be fined ten.

C, free to buy, declined to consult D, women's special zone, men are not allowed to enter.

83. Nowadays, mobile phones have beautiful appearance and complete functions, but some "embroidered pillows" are ugly and useless. Automatic shutdown, abnormal shutdown, poor call quality, noise, dropped call, display garbled code, damaged shell, etc. , caused a lot of complaints. The correct understanding of the above materials is (b)

A. Inferior mobile phones seriously violate citizens' right to life and health and should be strictly prohibited.

B, the state should promptly formulate measures to effectively protect the legitimate rights and interests of consumers.

C as long as we crack down on illegal producers and operators, we can protect the legitimate rights and interests of consumers.

D, consumers buy inferior mobile phones, indicating that the moral quality of citizens in China is low.

84, the following understanding about the legitimate rights and interests of consumers, the correct is (a)

A consumers enjoy rights according to law, but they cannot abuse them.

B, consumers have the right to choose goods or services and determine prices.

C consumers have the right to supervise the decision-making process of enterprise managers.

D consumers have the right to ask producers and operators to provide production technical secrets of products.

85, producers must strictly regulate their own behavior in accordance with the law, the following provisions do not belong to the constraints of producers' business behavior is (D).

A. Unqualified products shall not be passed off as qualified products.

B, limited use of products should be marked with production date, safe use period or expiration date.

C the products shall not be adulterated or adulterated, and shall not be shoddy or shoddy.

D. Don't sell inferior imitations by way of prize promotion.

86, 3. 15 What is the theme of consumption in 2004 (D)

A, safe and healthy consumption B, green consumption C, consumption and responsibility D, integrity and rights protection

87, the production of fake soy sauce, (a) can be investigated and dealt with according to law.

A. quality and technical supervision departments at or above the county level

B. Product quality certification bodies

C. metrological verification departments at or above the county level

D. product quality supervision and inspection office

88, which of the following is not the characteristics of consumer protection law (D)

A, tilt to consumers; B, aggravated compensation system; C, emphasizing that operators and consumers are in an equal position.

D, suggesting that the status of consumers is higher than that of operators.

89, 3.15 What is the theme of consumption in 2002 (c)

(1) Safe and healthy consumption (2) Green consumption (3) Scientific consumption (4) Integrity rights protection.

90, what is the nature of China Consumers Association (B)

First, it is a statutory organization to protect consumers' rights and interests.

B. It is a national social organization that conducts social supervision on goods and services and protects the legitimate rights and interests of consumers.

C, it is a legal organization for social supervision of goods and services to protect the legitimate rights and interests of consumers.

D it is a government agency established according to law, which manages and supervises goods and services and protects the legitimate rights and interests of consumers.

What is the consumption theme of September1and 3. 15 in 2006 (c)

(1) Creating a safe consumption environment (2) Green consumption (3) Consumption and environment (4) Integrity and rights protection.

92, the following transactions, contrary to the principle of good faith is (C)

A. sell expired food at a reduced price.

B, tying unsalable goods when selling tight goods

C, put a lot of sand into the duck's stomach and then send it to the market for sale.

D, carry out sales activities with prizes to attract customers.

In order to expand its influence and attract more consumers, a hospital held a "free clinic" on the street. Nurse Zhang publicly called patient Li an "asshole". Li filed a lawsuit. Which of the following views is correct? (1)

A. The infringer in this case is the hospital.

B. The infringer in this case is Zhang.

The infringers in this case are a hospital and Zhang.

D. Li has no property loss and can only ask the defendant to apologize.

94. Which of the following statements about product liability is wrong? (3)

The producer of defective products shall bear no-fault liability for personal and property damage caused by the products.

B. If the defective product causes personal or property damage to others, the seller and producer of the product shall be jointly and severally liable.

C the limitation of action for claiming damages caused by defective products is 1 year.

If the seller cannot specify the producer or supplier of the defective product, he shall be liable for compensation.

95. If consumers keep the whole product (excluding food, medicine and cosmetics) intact, they can return it within () days; The business operator shall refund the full payment for the goods and shall not charge any fees. (3)

a、5-9 B、 1- 10 C、 1-7 D、3- 10

96. In the following cases, three guarantees apply: (c)

A. damage caused by improper use and storage by users; Disassemble the product by yourself.

C, there are maintenance orders and invoices.

D the product number filled in the warranty form is inconsistent with the product number sent for repair or has been altered.

97.a bought a car, and on the way home, the brakes failed and he was overturned and injured. In this case, who can he ask to bear what responsibility? (1)

A. require the merchant to bear the liability for breach of contract.

B. Require the manufacturer to bear the liability for breach of contract and tort at the same time.

C. require the manufacturer to bear the liability for breach of contract.

D requires the manufacturer to bear the tort liability, and the merchant also bears the liability for breach of contract.

98, product quality problems, consumers can complain to () and the relevant departments, departments should be responsible for handling complaints. (3)

1. Quality Management Association;

B, product quality supervision department

C, product quality supervision department

D, the administrative department for industry and commerce

99. What is the competent department of product quality supervision and management in China? (4)

I. People's governments at all levels

Administration for Industry and Commerce and local administrations for industry and commerce at all levels

C, China Consumers Association and local consumer associations at all levels

D. General Administration of Quality Supervision, Inspection and Quarantine and local quality and technical supervision bureaus at all levels

100. When selling home computers, the manufacturer declared to consumers that our store is not responsible for whether the pre-installed software in the machine has legal copyright, and any copyright dispute after the machine is sold has nothing to do with our store. What is the behavior of the manufacturer to make the above statement? (3)

A, product infringement B, effective civil behavior

C. Unilateral disclaimer D. Civil fraud