This article is basically about trademark authorization. Do not admit the objective facts of selling fake goods, nor talk about compensation. It only said that it was unfair, similar to her previous reply in the live broadcast room, which caused many people's dissatisfaction. In the past, Viya replied to the service in the live broadcast room and promised to refund the money without apologizing. None of them faced the opposition of imitation.
In addition, many buyers have made comments, and they are also buying things with bad reviews for themselves. Consumers are defending their rights and expect the Viya team to give them a name. Some buyers of consumer rights protection have been comforted by online customer service in official website, while others have not.
First of all, it seems that the first buyers of food consumer rights protection netizens mainly ridiculed the poor packaging quality and poor environmental sanitation. The buyer said it would take four or five days to buy fresh cold chain logistics, and there was no medical ice pack in the package. Only one bottle of pure water was used to cool down. It's all warm after opening, and the packaging is too poor. Netizens who bought Liuzhou snail powder said that it was moldy within a few days after it was bought back, and the production packaging was not environmentally friendly and hygienic at first glance.
I bought jiaozi with minced meat in Viya. As a result, there was no meat in the jiaozi with minced meat and no egg yolk in the jiaozi with egg yolk. More than 30 yuan bought a bunch of gas. Buyers who buy duck necks are even more pitiful. There is only one day left for items with a shelf life of 7 days. He also mentioned that other buyers had similar malicious bad reviews, which had no practical effect after reporting to official website, and remained in the live broadcast room.
The second group is the consumer rights protection of clothing styles, and the quality and delivery cannot be guaranteed. Buyers of natural pearls mocked Viya for not being strict in her selection. They bought a natural pearl suit for their mother. They never wore it once, but they took out all the black ones every once in a while. Frankly speaking, this product was too many times. The netizen who bought the pie admitted that the clothes and trousers had been worn in the leather area for a few days, and ridiculed that the customers were all big-name stars and the clothes and trousers were only worn once. There are also clothes and pants that are pre-purchased and will not be delivered for one month. Looking for online customer service means that the inventory is not enough and it is very irritating.
There are also brand-name bags bought by buyers in the Viya live broadcast room, and the handle is broken in less than a week. In the comments, I also saw various problems of other buyers. She paid attention to her favorite powder and looked forward to the attention of the selection team.
For the products of toiletries, it is also full of thunder. Some buyers have a burning sensation after buying lipstick, and it takes half an hour to repair it, which raises questions about the quality of the products. But the actual effect of each commodity varies from person to person. Some people think it's powerful, and some people think it's not easy to use, which is normal.
After this kind of buyer's comments were teased, official website Online Customer Service took the initiative to contact everyone to send the order number to be solved, and the mentality was very good. However, that can't clear everyone's anger for a while. Some netizens said that if there is something wrong with what they paid in Viya last year, the after-sales service is very responsible. Some dishes bought in 2020 are particularly difficult to swallow, but they have been exaggerated in the case of publicity and planning in the live broadcast room, which is really incomprehensible. This is actually the result of the mismatch between the slogans of choosing goods and selling things.
In the case of Viya selling goods live, we will pay attention to the actual effect of the goods, and it is inevitable that some exaggerated elements will appear. This kind of exaggeration is very enjoyable for the goods we eat and use, and it is very easy to stimulate buyers' impulse to buy, but it is also very easy to improve the sense of gap when the goods are wrong. Let's talk about Viya's apology for selling fake goods because she paid attention to British brands in the live broadcast room and defrauded some customers to sell genuine products, which caused authorization objections. As a big anchor team, it is reasonable to have the ability to distinguish genuine products, and we should not make the mistake of selling fake licenses as genuine products.
So many buyers ridiculed the quality of the products sold in Viya, indicating that the strict degree of Viya team selection is not enough. I hope Viya's selection team can become more and more sound.