The "12338" public service hotline for women's rights protection mainly provides legal, marriage, family and psychological consultation for women and children, and accepts complaints about women and children's infringement cases. On weekdays, full-time staff will be arranged to answer the hotline service, and at the same time, the system of lawyers on duty every Wednesday afternoon, leaders of the Municipal Women's Federation on the morning of 15 every month, and psychological counselors making appointments at any time will be introduced to help women, children and their families provide legal services and effectively safeguard the legitimate rights and interests of women and children. This service is purely public welfare and does not require any fees.