With the establishment of the goal of "double zero" and the development of "top three" activities in the hospital, the nursing work plan of endocrinology department in the new year puts forward higher requirements for nursing work. We will take this opportunity to pay close attention to the quality of nursing service, strictly implement rules and regulations, strengthen professional and technical training, and build a high-quality nursing team. Focusing on the overall goal of the nursing department, the endocrinology department has formulated the following work plan:
First, highlight professional characteristics and build a nursing brand.
1. Promoting cooperative nursing projects involving family members and patients With the reform of public hospitals, endocrine nursing, as a professional and technical industry, should find a correct position in opportunities and challenges and take the road of specialty construction. This year, we plan to train 1 health education nurses and 1 diabetic podiatrists to guide the "troika" of diabetes treatment. Further improve the means and methods of guidance, adopt various forms of publicity and education, meet the needs of patients for health knowledge to the greatest extent, improve patients' "self-care ability", mobilize the enthusiasm of patients and their families to participate in disease rehabilitation, and effectively promote nurse-patient communication. At the same time, open a diabetes clinic to make nursing work closer to patients, clinics and society.
2. Carry out multi-team cooperation projects led by departments, and cooperate with nurses, doctors, psychological counselors, health administrators, nutritionists, pharmacists, volunteers, volunteers and other disciplines to carry out group health education, nutrition catering, psychological counseling and other projects, and relevant personnel provide professional multi-angle consultation to meet the all-round needs of patients.
3, filing, establish a follow-up system to establish a systematic discharge follow-up system, from relatively fixed
Senior nursing staff continue to pay attention to and support patients and their families through telephone, internet and other platforms, reducing the troubles and risks faced at home.
Second, do a good job in quality management.
1, in view of the difficulties and key issues in nursing work, set the work focus, and insist on integrating the humanistic nursing concept of "patient-centered" into more practical and specific work details.
2. Carry out, permeate, run through and implement standardized nursing quality standards in the whole work of each nurse, so as to make nursing quality management rule-based and form a virtuous circle. Evaluate the quality of nursing from the patient's point of view, and take the patient's satisfaction as an important index to evaluate the quality of nursing, so that patients can really get benefits from quality management.
Third, conduct standardized training.
1, cooperate with the nursing department to establish standardized training for nurses. Provide different training for nurses with different seniority, level and ability, so that everyone can develop the habit of active learning.
2. Continue to do a good job in specialized knowledge training, improve the professional quality of nurses, adopt effective learning methods such as nursing business rounds, "one-week class" and bedside demonstration, and improve the form of business rounds.
3, bedside nursing business rounds every week by the bedside on duty, monthly 1 business learning, once a month nursing operation demonstration and assessment, once a month teaching rounds.
4. Encourage nurses to participate in training inside and outside the hospital, exchange experiences and learn new technologies and knowledge.
Fourth, refine and improve the nursing process and notification.
In the past 20xx years, there has been a reasonable workflow in basic nursing, specialist nursing and health education to guide the daily work of nurses. The 20 13 year plan refines each link on the basis of the existing workflow of the undergraduate course to make it more practical. Effective accusation
Knowledge is an important part of patient cooperation, and we will improve the notice of admission, treatment, special attention and discharge.
Five, earnestly implement the "patient-centered" service, and explore the cooperation mode between nurses and patients.
1, improve nurses' etiquette and build nurses' own personal care brand. Continue to complete the change of nurses' concept, and change the past "I want to serve" into "I want to serve". 2, "patient-centered" service, specific to every detail of nursing behavior. Establish standards for every work link from admission to discharge. Including: diagnosis and treatment plan, communication with patients, timely medical information, etc., so that family members can effectively participate in medical decision-making; Focus on the education and guidance of critically ill, difficult and problematic patients and their families, contact the attending doctor in time when problems are found, track the problem solving situation, establish a follow-up system for discharged patients, provide telephone follow-up and consultation, and establish follow-up files.
Six, starting from improving service quality, concise excellent team, and take the road of innovative development of nursing culture.
1. Discover the advantages of nursing staff in departments, make full use of their advantages, choose appropriate time and methods to guide their work, and let them give full play to their personal expertise with confidence.
2, carry forward the team spirit, maintain a good situation of complementary advantages, so that everyone can achieve results in collaborative work. Give full play to personal strength and let everyone participate in management to enhance their sense of responsibility and ownership.
3. Actively cultivate the nursing culture of endocrinology department, highlight the characteristics of specialties, enrich the amateur cultural life of nursing staff, and give full play to the role of culture.
Seventh, do a good job in information transmission and document arrangement.
Every time after attending the meeting between the hospital and the nursing department, the department conveys the contents of the original text, and the department staff conveys and signs in. Store the distributed documents in categories for reference. It is recommended to designate a special person to manage these documents. Strive to keep pace with hospital thought and actively integrate into hospital culture construction.
Eight, to carry out the cost-benefit study of nursing.
Avoid idleness and waste of resources, improve resource utilization and rationally allocate departmental resources. Quantitative analysis can provide more health services suitable for social needs with as little manpower and material resources as possible, and achieve better economic and social benefits.