Digital transformation is a fundamental change in how organizations create value for customers, and it is also a new economic form with the development of information technology. Worldwide, the digital economy has already become an important part of the global economy and the main line of global economic development, and is gradually promoting the digital transformation of industry and the whole society.

Digital transformation includes three levels:

"Transformation"-from the traditional digital information content technology to the "new generation IT technology", and keep the technology application constantly updated.

"Combination"-connecting multi-directional and industry-wide data and information with * * * shared resources to keep the real combination of information technology and business process management.

"Reconstruction"-In the era of big data, we should maintain the foundation of precise operation according to the digital precision, and accelerate the transformation and reconstruction of the design scheme, product research and development, manufacturing, operation, management methods and commercial services of traditional industries.

Benefits of digital transformation

1. Making full use of data digitization is helpful to break the isolated island of departments and make data easier to unify and analyze.

2. The integration of modern digital technology can change the way enterprises do business, help simplify their workflow, and reduce the workload and expenses of employees in this process.

3. More attractive products and services Understanding customers' needs can not only improve the customer experience, but also enable enterprises to provide products and services that customers need. It helps product designers, manufacturers and retailers to choose inventory, and at the same time enables their companies to provide services that are more likely to attract their customers.

4. Cost Saving Cloud technology can reduce IT costs, which is only a small part of cost saving. New technologies can help companies optimize a wide range of business processes and provide valuable data to show where efficiency can be improved.

One of the main benefits of creating customer-centric business digital conversion is that it provides data about customers, enabling enterprises to improve customer experience. From websites that provide personalized products to sending information to customers through the right channels and messages at the right time, digital transformation enables enterprises to provide customers with the experience they want.

6. Accurate market segmentation The technology brought by digital transformation enables them to obtain more information about customers, thus helping enterprises to discover new market segments that they have never realized before.