There are too many such situations. Every customer is a different person. 1, talking about design. First of all, your design should follow the customer's ideas and requirements. This is the primary consideration. If his request is unreasonable, you should ask him questions and convince him with your ideas. It's best not to directly oppose the customer's opinion. Even if it is unreasonable, you should admit his idea first, and then explain the unreasonable reasons. For example, the simple shape and appearance, on the premise of not affecting the use, should consider the preferences of customers. In short, you should acknowledge the correct opinions of customers and have your own views and positions. These two points must exist at the same time Show respect to him, which means you are a professional designer. 2. When it comes to materials, you need to have rich experience in materials. Material information. Understand the characteristics, advantages and disadvantages of commonly used materials. If you don't have time to go to the market to learn more, then go online more or listen to others' introductions. 3。 On the technology of process engineering. . Besides listening to others, it's best to go to the construction site. Basically, as a designer, you don't have to know the specific operation, but you must know every step of the project decoration. How to link together. 4. talk about quotation. This is a key issue. . If the company's quotation is low, you should let customers know why the quotation is low and what is the slogan of your company to serve customers. If the quotation is high, you should also let the customer know why the quotation is high. For example, what is the grade of materials used in your company, the quality of workers and the after-sales guarantee? On the contrary, the more these things are done, the higher the quotation is than other companies. When we talk about quotation, we should talk about the positioning of our company, and explain to customers according to the quality of some materials that workers can't decide to quote just by looking at a number and materials. Engineering quality and after-sales are key factors. In addition to the above, the richer your social knowledge, the easier it is to talk about it when negotiating. And your eloquence. Be absolutely confident, at least make customers look confident. Still think more about the customer and let him trust you, so as to trust your company. When negotiating, you should let the customer know that you are thinking of him.