If the citizens whose heating is not hot at home are in the heating area, it may be caused by a fault. The citizens should ask the heating unit to come to the door to measure the temperature. If the heating unit refuses to provide on-site temperature measurement service, citizens can make a complaint by calling the municipal heating office hotline 123 19 or the convenience service hotline 12345 during the heating period.

City and district heating offices and heating units have all opened hotline services, and all petition service personnel are on duty 24 hours a day. All units strictly implement the system of 24-hour duty for leading cadres and 24-hour duty for cadres. The hotline service calls the heating problems encountered by the masses all day, and the maintenance service personnel are on standby all day. You can also call the municipal heating service hotline 123 19.

supply heat

Heating is the daily demand of residents in northern or cold areas of China, and it is a social service. At the same time, it can solve the basic daily needs of residents in these areas for heating in winter. Areas that need heating mainly refer to areas that are hot in summer and cold in winter, including some southern areas. In these areas, the number of days when the annual average daily temperature is lower than or equal to 5℃ is 60 to 89 days.

And the days when the annual average temperature is lower than or equal to 5℃ are less than 60 days, but the days when the annual average temperature is lower than or equal to 8℃ are greater than or equal to 75 days. Its climate is characterized by hot summer, wet and cold winter and high air humidity. When the outdoor temperature is lower than 5℃, if there is no heating facility, the indoor temperature is low and the comfort is poor.

With the development of China's economy and society and the improvement of people's living standards, buildings in these areas are gradually equipped with heating facilities, and the heating mode is mainly distributed heating.