Annual work summary of wine industry 1

I was fortunate to be a member of the company at the beginning of the year, mainly working as a cashier in the finance department. Where there are many kinds of businesses in the finance department, my duties are cash receipt and payment, cash book registration and account checking, handwritten checks, check and distribution of wages and bonuses. Looking back on my work in the past year, I humbly learn new professional knowledge, actively cooperate with my colleagues, strive to adapt to the new work, and enter the working state at the fastest speed and in the best state. My shortcomings are undeniable. The following is a summary of my work.

I. Work achievements

First of all, with the help of the leader, I learned about the various systems of cashier post and its daily work flow. With the guidance and help of my colleagues, I learned a lot in my work and became familiar with this new job as soon as possible. There is no distinction between high and low in the workplace, so we must strive to reflect the value of life. At the same time, in order to improve work efficiency, I usually teach myself computer knowledge and erp cashier knowledge and operation, and use erp to make my work more accurate and fast. Secondly, as a company cashier, I have done my due duty in four aspects: receipt and payment, reflection and supervision.

Second, the daily work

Strictly implement the cash management and settlement system, check the cash and accounts with the accountant regularly, and report and deal with any discrepancies in time. Timely recover the company's income, issue receipts, and timely recover cash and deposit it in the bank. According to the basis provided by the accountant, contact the relevant departments of the bank to complete the payment of employees' wages and other payable funds in an orderly manner. Adhere to financial procedures, strictly review, and do not pay for documents that do not meet the procedures.

Third, other work.

Meet the financial audit of the company's listing and prepare the required financial related materials. In order to welcome the audit department's inspection of our company's accounts, do a good job of self-examination and self-correction, make statistics on possible problems in the inspection, and submit them to the leaders for review. At work, I am loyal to my duties and do my best, and my leaders and colleagues have also given me great help and encouragement. Complete other tasks assigned by the leaders.

Fourth, its own problems.

At present, the application, theoretical basis, professional knowledge and working methods of accounting software based on information technology can not fully adapt to the new work. In the future, we need to strengthen theoretical study and further improve work efficiency. To be familiar with the business, we must learn relevant professional knowledge, consult leaders and colleagues with an open mind, enhance our ability to analyze and solve problems, study hard, and strive to obtain the accounting qualification certificate next year.

In the past year, I have made efforts and received rewards. I insist on being cautious about my work and mastering the principles that financial personnel should master in their work. As financial personnel, it is especially necessary to grasp the balance between system and human feelings, so as not to violate the rules and regulations and not to be worldly. Only by constantly improving the professional level can the work be carried out more smoothly. In the future, I will foster strengths and avoid weaknesses, and better complete my work.

Annual work summary of wine industry II

My name is xx, and I live in the suburb of Dawukou. The enterprise I supervise is Ningxia Apollo Special Steel Group Co., Ltd., and I officially joined the big family of xx Huabei Logistics Co., Ltd. on October 23rd, 20xx.

Time flies, time flies. Unconsciously, I came to the East for another year, and spring came. I have lived in the big family of xx for more than two months. In the meantime, I also grew from a newcomer who knew nothing at first to a real xx person. When I first arrived, I didn't know how the work should be carried out. I studied professional knowledge with my former supervisor and was strict with myself. Abide by the company's rules and regulations, and when the last supervisor left, I basically became a xx person who could stand alone. Thank the leaders for giving me room to grow up. Courage and confidence, and thanks to my colleagues' great help and patient counseling, let me get on the right track as soon as possible in my work. The new year means a new starting point, new opportunities and new challenges. A year's plan starts with spring. I summarized my work for more than two months as follows:

First, master the work direction and improve the work ability. As the supervisor of xx, it is my unshirkable responsibility to be serious and responsible, to be strict with myself and to do my job well. In the supervised Ningxia Apollo Special Steel Group Co., Ltd., I don't know the work flow, supervision area and collateral types of the supervisors. The specifications are also understood, the working direction is clear, the working attitude is correct, and the working ability is improved accordingly. I have formed a clear working idea in the specific work, and now I can carry out the work smoothly and finish the work skillfully.

Second, strengthen communication and supervision. As regulators, what we deal with most is the regulated enterprises. In addition to taking stock and sending data normally every day, strengthening communication with enterprises helps me to know all kinds of situations of enterprises in time. In the supervision work, patrol the storage area of pledged goods to keep abreast of the inventory status of various pledged goods under supervision.

Third, be careful. After this period of work experience, I learned that the position of supervisor seems simple, but supervision is an important part of the company's financing business. Supervisors have heavy tasks and great responsibilities, so they should be extra careful in their work. For example, they must carefully check every data in their daily reporting work; Such as report date, quantity of goods in and out of warehouse, etc. A slight negligence may bring unnecessary risks to the company.

In my future work, I also have many shortcomings. First of all, I am more introverted, less talkative and lack of communication with others; Secondly, I communicate with my colleagues in the company. I don't communicate much, and I don't like participating in group activities with many people. I am a quiet person, and I don't take the initiative to communicate with others. Some of them can't fit in well and need to strengthen their ties. Third, when I use the computer to make forms, I don't know enough about the text. I am still a layman for the time being, and I need to study more and improve myself in the future. In the work, we should keep in mind the responsibilities, daily management system and safe operation management of the logistics supervisor in xx North China, strengthen the inventory and inspection of pledged materials, always pay attention to the inventory quantity of pledged materials, seek truth from facts, strictly audit, make inventory data statistics and reports on time, strengthen the understanding of the production situation of enterprises, and earnestly perform the supervisory duties as xx people.

Annual work summary of wine industry 3

In a blink of an eye, one year has passed, and I have been working in the hospital for more than three years. Under the correct leadership of the head nurse and the director of the department, and with the close cooperation and support of colleagues in the department, I carried forward the revolutionary spirit of "patient-centered" clinical service, did a good job in nursing, earnestly completed this year's work tasks, and improved my personal ideological and political quality and professional work skills.

First, political and ideological aspects.

Adhere to the patient-centered and quality-centered nursing service concept to adapt to the new nursing model and the new situation of social development, actively participate in various political activities, take serving patients and contributing to society as the purpose, take patient satisfaction as the standard, and serve patients wholeheartedly.

Second, business.

In this year, I can consciously abide by the rules and regulations of the hospital, obey the arrangement of department leaders, earnestly perform my post responsibilities, complete various nursing operations, learn to take everything seriously, help patients solve everything more carefully while paying attention, receive every patient seriously, and treat every patient as my friend and relative. Do a good job in writing medical documents, carefully study the writing standards of departmental documents, and carefully write ordinary care records, critical care records and rescue records. For your own work, be strict with yourself, check the triple seven pairs, and keep in mind the three basics.

Third, enhance legal awareness.

Seriously study the "Nurses Regulations" and other laws and regulations, and actively participate in the study classes organized by the hospital. People realize that with the establishment of the socialist market economic system, the legal system is becoming more and more perfect, and people's awareness of the legal system is constantly enhanced. It has become people's consciousness to act according to law and safeguard their legitimate rights and interests. The modern concept of nursing quality is to satisfy patients in all directions and in the whole process, which is the demand for higher and newer nursing services. Therefore, we should enrich our legal knowledge, enhance our awareness of safety protection, understand the usage of the law and protect ourselves according to law.

Four, 20__ year work plan

1, seriously abide by the relevant rules and regulations of hospitals and departments, and don't be late for work or leave early.

2. Seriously do the work and tasks assigned to me by the leaders.

3. Emancipate your mind, make suggestions for the development of the department, and do your best to create more benefits for the department.

4. Strengthen communication and cooperation with doctors in charge, patients and their families, strive to build a modern and scientific doctor-patient model, and properly handle the doctor-patient relationship.

5, strengthen the study of professional knowledge, and strive to improve their professional skills, to provide patients with more effective and better service.

6, to assist colleagues to do a good job in the department, do clear job responsibilities, resources * * *, unity and mutual assistance, * * * to create a department with excellent environment, excellent service and excellent performance.

In the three years of nursing work, my experience is "three points of treatment, seven points of nursing", so I can feel the importance of nursing work more and more. Someone once said: "The person who pulls the curtain of life is a nurse, and the person who pulls the curtain of life is also a nurse." Yes, who doesn't need the meticulous care and careful care of nurses in one's life? Nursing is an art. "A nurse should have a sympathetic heart and a pair of hands willing to work."

I will use my love, my patience, my care and my responsibility to relieve the pain of patients, support the weak life with selfless dedication, raise the sail of life again, make the painful face smile again and make all the families laugh again. In the future work, we must strive to improve our own skills, improve the service of smiling, treat every patient as our friends and relatives, always put ourselves in others' shoes and correct our work attitude. I hope that through my own efforts, I will be widely praised by patients and recognized by leaders at all levels and head nurses.

I think nursing is a noble and sacred cause. I am proud to be a member of the team of nurses. In the future work, I will redouble my efforts to make my due contribution to the nursing cause of mankind.

Annual work summary of wine industry 4

In a blink of an eye, the extraordinary past year for me will pass. In the past year, it seems that there is not much worth recalling. Life and work still have no scenery along the way, just when I thought the road was moving forward and the days were so calm. In the past year, I came to Yongjing Classical Architecture No.2 Branch after application and selection, and was fortunate to be assigned to its subordinate Haihong Demolition Co., Ltd., which was a happy thing for me, so I got my first favorite job more than a year after graduating from college.

Joining Haihong for four months is a process of growth and progress for me. Learn a completely unfamiliar working method, working content and working procedure from scratch. Participate in the demolition work in urban construction for the first time; The agreement signed during the first participation in the demolition process; Explain to the relocated households when participating in the signing of the agreement for the first time; Participate in the application of professional knowledge in the first explanation. These are all for me to study hard first, and then I must skillfully apply them to every detail of my work. However, my work in these four months is not satisfactory. After this period of deep reflection, I'm here to criticize my work some time ago, and also to sum up how to do my job well, make up for it in the future, and work with you to serve the company.

I. Summary of the past year

(1) Work summary.

10 year 10 On October 27th, I officially started to join the project of West New Line and signed a study agreement with the old employees. Because the agreement of this project is relatively simple, after mastering the signing of the agreement, I participated in the demolition project of commercial crude oil storage along the ditch village with the land workers. As of February 20th, 65438 In the past year, * * * signed 42 agreements with 4 1 household to demolish 22 houses with a total demolition area of 2237. 06 square meters, of which I participated in 28 agreements. But unfortunately, I have never been confident to sign the agreement independently, which will be the first and most important issue I will face and change in the coming year.

(2) shortcomings in the work.

Lack of initiative in work, less communication with leaders and everyone, comprehensive and meticulous consideration of things, practical work, and many mistakes. Although some efforts have been made, there is still a long way to go from the expectations and requirements of company leaders at work. Such as theoretical level, working ability, implementation and planning of specific work, etc. Need to be further improved. At the same time, I am not skilled enough in my new job, and so on. I am determined to reform and solve these problems in my future work in order to finish my work better. And what you should and can do, you should be brave enough to take this step, not relying on others, not shrinking, not escaping, so that you can be more confident, bold and careful in your work in the future.

Two. Plan for the coming year

The past year has passed, and the days ahead are still full of challenges and opportunities. I always feel that the effort to be made seems easy, but it takes heart, effort and attitude to do it. But I firmly believe that with the correct decision of the company leaders, the assistance of my colleagues and my unremitting efforts, the past year will be a year of transformation for Haihong Company.

(a) enhance the sense of responsibility, obey the leadership arrangement, actively communicate with the leadership, improve work efficiency.

We should take the initiative to get the work to the point and implement it, so as to reduce work mistakes. Always adhere to the attitude of asking if you don't understand, learning more if you don't understand, cooperating with colleagues and reporting to leaders. As a newcomer, you should put yourself down a little and understand the strength and importance of the team.

(2) study hard and improve your business ability.

When it comes to the study of work-related knowledge, there is a long way to go, and I will go up and down. After all, the knowledge I received during my four years in college is very limited. At work, I met many new things, new problems and new situations that I seldom touched or even never understood. For example, "calculation of agreement content" and "mobilization of land acquisition and demolition". Faced with these problems, I must first learn more about myself, so that I can quickly enter the work role.

(3) Diligent, stick to job responsibilities.

There is no size of work, but the division of labor is different, and the contribution is not much, depending on the intention. As a newcomer who has just left the university, we lack social experience and work experience, so we are also described by many people as having high eyes and low skills. However, personally, I think that the biggest feature of my self-motivated childhood is my strong learning ability and sincerity. At work, be diligent in doing your own job, guard against arrogance and rashness, be a giant who can only talk but not do it, and be a dwarf who can act. Whether it is the daily affairs of the office or the signing of the agreement, I will do better with my heart. At the same time, this time, we should seize the opportunity of signing the agreement along the ditch and use the good environment of the company to hone ourselves and improve ourselves.

(4) Think hard and integrate theory with practice.

Pay close attention to your work. Under the guidance and care of the company leaders, I gradually became familiar with the work situation, and also learned to be a serious and responsible person. Through careful observation and attention, reflection and summary, I constantly summed up my experience in my work. Seize and discover the bright spots in everyone's work, learn and improve themselves, read more books, learn policies and regulations, demolition regulations and other knowledge. , improve the ability to perform their duties.

(5) Be diligent in writing and enhance professional independence.

Write hard and practice hard. If you want to sign the agreement skillfully, you should make more efforts in peacetime, train yourself to have a well-planned plan when signing the agreement, believe in yourself and be comfortable with it. We should strive to attach importance to our professional independence, learn to summarize, analyze and summarize professionally in time, and finally complete our promotion and growth.

Hope and opportunity are reserved for those who can face the pain directly and know how to seal it up. If you don't give up some obsession, you may never meet the next scenery again. No matter what others think of me, and no matter how I explore life myself, it is important that I truly spend the time falling through my fingers like rain and know how I will live! Reality is wrapped in an inexplicable and straightforward huge impact, which has inadvertently penetrated into my life with an irresistible gesture, and has been indicating that something must be passed. Many times, we can't think whether we can succeed or not. Since I chose the distance, I only care about the hardships. So, Do not forget your initiative mind, really encourage yourself.

Annual work summary of wine industry 5

The busy 20xx year is coming to an end. Looking back on the work of the customer service department in the past year, I was deeply touched. Over the past year, with the care and support of leaders at all levels of the company and the active efforts of all employees in the customer service department, the customer service department has gradually matured in the process of discovery, solution and summary, and achieved certain results.

First, improve the service quality and standardize the front desk service.

Since the Ministry put forward the working policy of "first inquiry responsibility system" in 20xx, 20xx has been a year of comprehensive implementation of this policy. No matter what problems you encounter in your daily work, you can be responsible for the end without shirking. Whether it belongs to this position or not, we must follow up and implement it, ensure the continuity of all the work of the company, make the work in a benign state, and greatly improve our work efficiency and service quality. According to records and statistics, since the beginning of this year, the front desk has received more than 26,000 calls and received more than 0/0300 maintenance, including more than 7,000 daily maintenance by the owner and more than 3,300 maintenance by the company. Telephone calls averaged over 70 times a day, visits averaged over 30 times a day, and return visits averaged over 20 times a day.

While implementing the policy of "first inquiry responsibility system", we trained the front desk in July. Mainly aimed at the front desk service specification, the front desk service specification language, courtesy etiquette, manners etiquette, sending guests off etiquette, answering the phone etiquette, manners and behaviors, and the front desk handling business language. After the training, a written test and daily inspection will be conducted, and service slogans such as "smile, greetings and norms" will be put forward at the front desk every week. We reward and punish according to the usual results until the end of the month, which greatly improved the service at the front desk and was recognized by the majority of owners.

Two, standardize the service process, property management towards specialization.

With the promulgation and implementation of the new Property Management Regulations and the improvement of other relevant laws and regulations, people have higher and higher requirements for property management companies. Property management is no longer satisfied with the status quo of walking on the edge, but moving towards specialization, proceduralization and standardization. In the daily management of the park, strict checks are made, inspections are strengthened, and illegal operation and decoration in the park are found. From the perspective of management services, we advised in good faith and stopped it in time, and communicated with the company's legal adviser to formulate corresponding rectification measures, such as building a small attic privately and installing an outer balcony cover. Once found, we immediately issued a rectification notice and ordered it to be rectified immediately.

Third, change functions and establish a commission system.

In the past, the customer service department did not pay enough attention to the charging work, and there was no full-time charging staff. Building managers charge part-time jobs only on Saturday and Sunday, which leads to building managers putting inspection first and charging second. As a result, the building manager has no pressure, and it is the same whether he receives more or less, even whether he receives it or not, which seriously affects the charging rate. Therefore, from the second quarter of this year, the reform began, and the building managers were abolished, and full-time toll collectors were set up. The salary was directly linked to the charging rate, and an incentive mechanism was established to dismiss the building managers who did not adapt to the reform. Recruiting full-time toll collectors has been proved to be effective through reform. The first stage rate is increased from 55% to 58%; The second phase increased from 60% to 70%; The third phase increased from 30% to 40%.

Fourth, strengthen training and improve business level.

Property management industry is an industry with imperfect legal system, involving a wide range. Professional knowledge is very important for property management personnel. However, the theory of property management is still immature and lacks practical experience. The market environment is gradually formed, and it will take a long time to get on the right track. These objective conditions determine that our employees need to keep learning the laws, regulations and trends of this industry, which is very beneficial to do our work well.

Customer service department is the most direct and frequent department dealing with owners, and the quality of employees represents the image of the enterprise, so we have been constantly training our employees to improve our overall service level. The main contents of our training are:

(1) Conduct etiquette training and standardize gfd.

A good image gives people a pleasing sense of purpose. Property management is first and foremost a service industry. When receiving the owner's visit, we are warm and thoughtful, smiling and friendly, so that even if the owner comes with emotion, our thoughtful service will be reduced, so as to solve the owner's problems. In this regard, manager Chen specializes in professional training for all employees in the department, which is completely hotel-style service standards to require employees. If the receptionist answers the phone, she must pick it up within three rings. The first sentence is "Hello". X people from Tianyuan Property are at your service at any time. The receptionist must stand up and serve. Whether the company leader or the owner passes by the front desk, they should say hello. This enhances the image of the customer service department, and also enhances the image of the entire property management company to a certain extent, highlighting the service nature of the property management company.

(2) Do a good job in professional knowledge training and improve professional skills.

In addition to etiquette training, professional knowledge training is the main thing. We regularly train our employees in this field. Mainly combined with "Property Management Regulations", "Measures for the Administration of Charges of Property Management Enterprises" and other pollution laws and regulations, learn relevant legal knowledge and solve problems encountered in practice. We also invited the master of the engineering department to explain to us the knowledge about engineering maintenance, such as the owner's application for repair, and we should be able to distinguish the location of the application for repair, the basic treatment methods, what tools the master should bring, and the warranty period of each part of the project. Only by clarifying these problems can we publicize and publicize them to the owners. Let the owners know clearly that property management is not always guaranteed, nor is our company responsible for everything after paying the property management fee. We will discuss, analyze and study some classic cases, and find out how much responsibility the property company will bear in case of disputes. We need to constantly learn and accumulate experience in our work.

Verb (abbreviation of verb) organizes activities and enriches community culture.

The most important thing of property management is to embody humanized management and carry out various rich and interesting community cultural activities, which is a bridge between property companies and owners. A few years ago, the property management company also organized a large number of community cultural activities, such as some parties, garden activities, short trips and various chess competitions. It has been recognized by all the owners, but combined with the actual operation of the property, the standard property fee of 0.3 yuan/m2 can't even guarantee the daily management expenses, not to mention that it needs a considerable amount of money to organize these activities. In this case, we should overcome difficulties, broaden our thinking, think of ways to make rational use of park resources and carry out paid activities.

According to the actual situation, we contacted some electrical appliances city, fitness equipment center, Yinglilai cake shop, preschool education center and other units to engage in activities in the park. These companies offer a complete plan, and park owners are also involved. Dealers not only distribute gifts, property companies also charge a certain fee to make up for the lack of property fees. Through repeated activities, it embodies the humanized property management of xx community. At the same time, it also improved the communication and exchange between the property management company and the owners, and increased a sum of income for the company. According to statistics, since March of 20xx, about 13850 yuan has been collected in cash and in kind through activities in the park.