Understand customer needs: before selling, understand the specific situation of the customer's vehicle, including model, service life, mileage, etc. This information can help you understand the maintenance needs of customers, so as to provide them with a more suitable maintenance package.
Emphasize the importance of maintenance: emphasize the importance of regular maintenance to customers, including extending the service life of vehicles, improving driving safety and reducing the failure rate. Through these reasons, let customers realize the importance of maintenance, so as to accept your sales promotion more easily.
Provide personalized service: provide personalized maintenance package service according to customers' car conditions and needs. For example, for customers who often run long distances, we can recommend some targeted maintenance items, such as changing high-quality engine oil and checking tire wear.
Show professionalism: in the process of sales promotion, you should show your professionalism, including your understanding of vehicle structure, maintenance process and materials used. Through professional display, let customers trust your service, so as to accept your sales promotion more easily.