According to 1 10 Working Rules for Receiving and Handling Police, it is stipulated as follows:
1, Article 10 1 10 The alarm service desk shall issue an alarm instruction in time, and all business departments, grass-roots units and personnel of the public security organ must obey the alarm instruction issued by 1 10, and shall not shirk or delay the police, which will affect the police handling.
2. Article 11 After receiving the alarm instruction from the alarm service desk 1 10, the police who deal with emergency alarm, ask for help and complain about serious violations of law and discipline that endanger public, personal or property safety shall go to the scene to carry out the disposal work quickly. For other non-emergency alarms, calls for help and complaints, the police should deal with them as soon as possible.
Article 12 The time limit for emergency and non-emergency alarm and help-seeking shall be decided and announced by the municipal and county public security organs according to the scale of the city and town, police resources and road traffic conditions, and shall be subject to public supervision.
Extended data
I. Article 14 1 10 The scope of alarm service desk:
(1) Criminal cases;
(2) Public security cases (incidents);
(3) Mass incidents that endanger personal and property safety or social order;
(4) Natural disasters and public security disasters and accidents;
(five) other alarms related to illegal crimes that need to be handled by the public security organs.
II. Article 29 1 10 The scope for the alarm service desk to accept help:
(a) drowning, falling off a building, suicide, etc., which require emergency assistance from the public security organs;
(two) the elderly, children, mentally retarded people, mental patients and other people are lost and need the help of the public security organs to find them in a certain range;
(three) the public is in a dangerous and isolated state and needs immediate assistance;
(four) involving water, electricity, gas, heat and other public facilities in danger, threatening public safety, personal or property safety and the order of work, study and life, requiring the public security organs to deal with it first;
(five) other urgent matters that need to be handled by the public security organs.
Baidu Encyclopedia-"110 Working Rules for Police Handling Cases"