Customer service always answers and doesn't talk about customers' problems. If the customer's question is not within the scope of service, then the customer service will of course tell him the same answer. If the content and his separation can't be answered, then he will definitely tell his customers this question first. He needs an inquiry for the time being. He said that he needed an inquiry, and he would also ask their relevant person in charge, and a person who knew a lot of knowledge came.