Brief introduction of advanced collective deeds of nurses. Many people have a good impression on nurses. Under special circumstances, it is always nurses and doctors who struggle in the front line. Then simply share the advanced collective deeds of nurses.
Brief introduction of advanced collective deeds of nurses. 1 Whenever I hear colleagues say that "the work of a hospital consulting nurse is easier than that of a clinical nurse", I always smile faintly: "Children are not fish, how to know the happiness of fish is important in every position. How can you know the ups and downs if you are not in this position? "
Guiding diagnosis is the window of hospital service, which shoulders the responsibility of providing accurate and timely pre-examination, triage, answering questions and guidance for patients. What makes her special is that she must have working skills different from other clinical work. In addition to solid basic medical knowledge and skills, she also needs to start from the patient's point of view, worry about the patient's urgency, think about the patient's thoughts, solve the patient's needs and realize the patient's wishes.
Because we serve people who don't know anything about the hospital environment and layout structure, sick people, people with mental weakness and people with mobility difficulties, sometimes your casual answer, sentence, expression and behavior may become the fuse of disputes or contradictions. Therefore, even small problems should be taken seriously and meticulously, so that every patient can come with illness and return with satisfaction.
As a guiding nurse, we must first have good professional ethics and a strong sense of service. With rich medical knowledge and flexible service skills, we can use professional knowledge to quickly evaluate, correctly pre-check and triage in the shortest time, and evacuate and divert in time, so that outpatient patients can get specialist diagnosis and treatment in time and complete various examinations and treatments in time. Secondly, we should master the emergency plan and handling process of common emergencies.
We should learn to observe the complexion and complexion at work, so as to find out the patients with critical illness and changes in their condition in time during the waiting process, and make the patients get accurate and timely diagnosis and treatment and rescue. It is necessary to keep a close eye on all directions, find out the needs of patients in time, flexibly coordinate the relationship between patients and pharmacies, registration rooms, charge rooms, laboratory departments, functional departments and other departments in the process of seeing a doctor, and have the ability to deal with various emergencies. Third, we should have good communication skills and standardized service etiquette.
Language expression must be clear in sound quality, loud in voice, accurate in words, concise and easy to understand. Listen carefully and understand the questions raised by the patients. In order to avoid mistakes, it is even necessary to ask questions repeatedly, to prevent patients from going to the wrong place because they didn't hear or explain clearly, to waste time and physical strength, to increase patients' pain or aggravate their illness, and to avoid medical complaints and disputes. In this way, often a morning consultation service comes down, that is, dry mouth, backache and leg pain, as severe as clinical nurses.
After reading these, will you still say that "the work of consulting nurses in hospitals is easier than that of clinical nurses"? In fact, for hospitals-any enterprise, every position is very important, and the key is to do it with heart.
Brief introduction of advanced collective deeds of nurses. Since 20xx, our hospital has been carrying out "adhering to civilized and high-quality service to improve patients' feelings of seeking medical treatment", standardizing the civilized language, civilized image and civilized and high-quality service of hospital staff, innovating service mode and providing high-quality nursing service for patients. Really let the people feel better about seeing a doctor and improve social satisfaction. Strive to implement the hospital's five-in-one strategic goal of "government reassurance, patient satisfaction, people's health, social recognition and employee happiness".
Under the care and leadership of the nursing department, all nurses keep in mind the hospital's strategic goal of improving patient satisfaction, carry out "patient-centered" high-quality nursing work, fully implement the overall nursing responsibility system, improve patients' hospitalization environment, enhance patients' medical experience, build a harmonious doctor-patient relationship, and provide patients with safe, high-quality, efficient and satisfactory nursing services.
On the basis of ensuring safe and efficient treatment and nursing for patients, all responsible nurses continue to explore and practice in their work, starting from every little thing and every detail. I hope our efforts can help patients.
The wards of this department provide central air conditioning and 24-hour hot water supply. Nurses actively and enthusiastically help patients to fetch water and deliver meals. A bed is separated by a curtain, and the convenience service box provides convenient services for patients. The identification specifications of each ward and area are striking. Every medical staff uses polite language and smiles to serve, so as to prevent the phenomenon of cold and hard shirking. Implement the responsibility system of first inquiry, care for patients from subtle points, and improve patient satisfaction. Provide patients with a convenient, warm and comfortable medical environment.
This department carries out nursing rounds every month to improve nurses' learning initiative, cultivate nurses' self-confidence, train and assess general nurses at different levels, especially young nurses, and steadily improve the technical ability of nurses at all levels, so that everyone can pass the exam, master it skillfully and use it flexibly, effectively reduce nursing risks and ensure nursing safety to the maximum extent. Investigate the satisfaction of inpatients with high-quality nursing service every week, find out the problems and weak links in nursing work, and actively carry out rectification.
The quality control team of the department checks the high-quality nursing service every month, effectively combines high-quality nursing with nursing quality, finds out the shortcomings, and improves the nursing work of our department one by one in time according to the requirements of the inspection standards, and takes this as an opportunity to comprehensively improve the nursing level of our department and provide "better and safer" nursing services for patients.
Fighting the epidemic is in action, and quality care is improved again. Fighting the epidemic together is to standardize ward management and cut off the transmission route of the virus. Strengthen ward access control, strictly follow the requirements of "one person, one partner and one certificate", implement closed ward management, and implement daily health code and itinerary code inspection and dynamic registration.
Move the entrance examination gate forward, strictly check the recent residence history, seriously preach the prevention and control management system to the families of newly admitted patients, patiently guide the mobile phone operation of elderly patients, and control the first door of ward prevention and control. Actively carry out various forms of health education, nurses find and solve problems in a subtle way, and always infiltrate humanistic care into all aspects of anti-epidemic, such as helping elderly patients order food and deliver meals. According to the difficulties encountered in the epidemic situation, humanized and personalized nursing services were promoted.
For close contacts, arrange nurses to accompany and take back patients one by one. In order to update nurses' knowledge in time and do a good job in self-protection and epidemic prevention and control, the department organized nurses to learn and master the latest COVID-19 diagnosis and treatment guidelines, sensory control knowledge and nursing points in time.
At the same time, relevant knowledge training and assessment should be conducted for nursing workers, cleaning workers and other personnel to ensure that everyone is a participant in epidemic prevention and control. For nurses in neurology, sticking to their posts, fighting bravely, regardless of hard work, launching a tug-of-war with COVID-19 and racing against the disease, all prevention and control measures, all efforts and efforts are only to ensure the safety of patients, satisfy patients and reassure their families.
High-quality nursing service has been running through the nursing work in the hospital. All nurses in neurology department implement high-quality service measures to every patient, which are reflected in every treatment and nursing detail, and constantly improve the patient's medical experience.
To solve the patients' needs from the reality, the patients and their families gratefully said to the medical staff: "Thank you for your meticulous treatment and meticulous care since I was hospitalized. My illness has been cured and I was discharged ...". This is the greatest encouragement and affirmation to all nursing staff in the department. All the nurses in the first department of Shennei will provide better medical care services for patients with more full enthusiasm and protect their health.
Brief introduction of advanced collective deeds of nurses. 3 ***, female, 34 years old, technical secondary school education, nurse. This comrade is one of the excellent nurses in the hospital. She has high ideological and political quality, good professional ethics and warm and thoughtful service. In the nursing post, I have been conscientious, no regrets, unknown dedication, with full feelings touched the hearts of every patient.
She didn't do anything earth-shattering, but she practiced the bounden duty of a nurse with her own practical actions. In many years' work, she has always adhered to the principle of "patient-centered" and implemented the "six-hearted" service, truly doing everything for patients and everything for patients.
I am conscientious and responsible, can do my job well, can meticulously and faithfully complete the mandatory tasks assigned by the leaders, get unanimous recognition and praise from my colleagues, and can actively assist the head nurse to do a good job in ward management.
If you encounter difficulties in your work, communicate with your colleagues in time to ensure the smooth progress of your work. Usually, I can respect old comrades, take the initiative to ask them for advice, and understand their advantages and strengths. As a teaching teacher, I can transfer, help and guide my knowledge and experience to new nurses without reservation.
She performed her duties conscientiously and comprehensively, and often led the nurses in this group to patrol the wards, timely observed and recorded the changes of the illness, evaluated the nursing problems of patients, took nursing measures and observed the effect. She is a nurse devoted to her work.
She believes that nurses should first have the skills to communicate with patients, that is, "smile" service. Only when they smile can patients feel your attitude and closeness, otherwise there will be barriers between nurses and patients and it will be difficult to get along. She always smiles at work. Whether in the ward or in treatment, as long as she faces the patient, she always smiles, asks questions seriously and answers patiently. Family members and medical staff are the same.
She always takes the motto of "saving lives and practicing revolutionary humanitarianism" and takes "relieving patients' pain and saving patients' lives" as her responsibility. She studied hard, worked hard and made selfless contributions in her ordinary job. No matter how bitter and tired, she always smiles with warm hands and a holy and kind heart, which dispels the physical and mental pain and sadness of countless patients; She is a worthy excellent nurse!