First of all, in the face of customers, we should treat them equally, whether it is a low-priced manicure or manicure, or a high-priced phototherapy or hand and foot care, we should treat them with equal respect. There should be no big difference in service. You can't refuse to serve customers just because they refuse to accept sales promotion. ?
Secondly, we offer warm and thoughtful service on our own initiative, which is reflected in all aspects, such as customers entering the door, warmly saying "welcome", carefully introducing the project to customers and answering their questions. In addition, the most important thing is to operate carefully in manicure or curse care service, so that the final effect will satisfy customers. You can set up some bars to provide services such as milk tea.
Finally, in terms of giving customers intimate discounts, why is it intimate? Generally, nail salons think that giving customers a discount is nothing more than opening a membership card. In fact, there are more ways to make customers get benefits. For example, when a manicurist finds that a client's nails turn yellow, the cutin is too thick or other problems, he teaches the client the knowledge of nail care. If possible, he can apply nutritional oil to the customer several times, or give her a simple nail care for free. Such a low-cost discount can actually help nail shops earn a good reputation. In the future, even if customers don't need an invitation, they will take the initiative to come to the nail salon for a manicure. The above is my question to you: "netizens, how can nail shops provide quality services to customers?" "Answer, I hope I can help you.