"We don't have existing goods in the seller, but we are selling goods that customers need or have potential demand; Our product development process is a process of real communication with customers. "

Household Shopping has three commodity development centers, and works closely with suppliers in a wide range of ways to select richer and better products for customers with accurate research on market development, accurate grasp of fashion trends and detailed research on customers. Up to now, more than 400 products have been launched every month, and the monthly update rate has remained above 30%. Partners include Lock Lock, Jiuyang, Midea, Supor, Philips and other well-known brands at home and abroad. At the same time, EasyHome Shopping will invite three EasyHome shopping members to participate in the "Commodity Review Meeting" held every Tuesday on 20 10- 10, which has become a major feature of the industry.

Quality control center

"By strictly implementing international quality control standards, we will strive to eliminate all quality hidden dangers from the source of goods and maintain the first strict product quality inspection center brand in the TV shopping industry; There is a shopping quality inspection center to ensure that customers can fully purchase and use goods in YEATION. "

The quality inspection center has gathered a number of professionals in various fields to conduct comprehensive quality control on different types of goods, use scientific inspection methods and adopt standardized inspection norms to strictly control every product purchased by customers, and create the quality lifeline of home shopping. In addition, in the sales and after-sales links, we should always pay attention to customer feedback and take active measures to provide full confidence guarantee for customers' shopping experience.

3 major project centers

"The program demonstration is not a sales promotion, but a shopping guide; Don't do to others what you don't want. "

Home Shopping has 1 1,000 square meters of professional program studios in Beijing, Shanghai and Henan, and 10 hours of live programs and 24 hours of uninterrupted rolling programs. The style of the home shopping center is authentic, and the program shooting emphasizes the double standards of image and authenticity, without exaggeration or boasting. All products are personally tried by the program host before the production of the program, and the trial report is submitted as a customer to ensure that each product can achieve the promise of high quality with reliable quality, and it is the same as the live show of the program when delivered to consumers.

2 major customer service call centers

"Provide personalized and exclusive services, create customers and retain customers; As a private shopping housekeeper, we will meet the needs of our customers to the greatest extent and provide them with intimate feelings that exceed their expectations for quality of life. "

Home Purchase has customer service call centers in Beijing and Guiyang respectively, and more than 500 professional customer service personnel provide consulting services to customers 24 hours a day, 365 days a year. Customers can call the 24-hour customer service hotline for commodity consultation, commodity ordering, after-sales delivery and return, integral inquiry and member service consultation.

Four major logistics centers

"This is not a slogan for mission-oriented logistics, but it is actually fulfilling our promise."

Jiabu has set up large-scale modern warehousing and logistics centers in Beijing, Guizhou, Shanghai and Jilin, with hundreds of professional logistics and warehousing personnel. Every day, more than10,000 items are sent all over the country. After shopping at home, if customers are not satisfied with the quality of goods, they can enjoy special services such as seven days free delivery to the government, unpacking inspection and cash on delivery, seven days free appreciation period, free return and advance payment.