QC group \x0d\ is a group of workers engaged in all kinds of labor in production or work, focusing on the business strategy, principles, objectives and problems existing in the field, aiming at improving quality, reducing consumption and improving people's quality and economic benefits, and applying the theory and methods of quality management to carry out activities. \x0d\ QC group is an effective organizational form of mass quality management activities in enterprises, and it is the product of the combination of democratic management experience of enterprise employees and modern scientific management methods. \x0d\ From the practice of QC group activities, it mainly has the following characteristics: \x0d\ 1. Obvious autonomy II. Extensive mass 3. A high degree of democracy. Strict scientific purpose of QC group activities: \x0d\ 1. Improve the quality of employees and stimulate their enthusiasm and creativity \ x0d \ 2. Improve quality, reduce consumption and improve economic benefits. Establishing civilized and comfortable production, service and work site \x0d\ QC group activities has the following functions: \x0d\ 1. It is conducive to developing intellectual resources, giving full play to human potential and improving people's quality. It is beneficial to prevent quality problems and improve quality. Conducive to the realization of full participation. 4. It is conducive to improving interpersonal relationships and enhancing people's spirit of unity and cooperation. It is conducive to improving and strengthening management and improving management level. It is beneficial to improve employees' scientific thinking ability, organization and coordination ability, and their ability to analyze and solve problems, so that employees can become talents. Conducive to improving customer satisfaction.