Everywhere. Especially the cheaper things, the more customers like to bargain.
A shop once did an experiment, and Want Want signed a message of "quality guarantee, no bargaining".
In this case, Want Want's consultation volume is reduced, and the visitor conversion rate is reduced. There are also shops that are not very easy to choose.
The problem product is self-service shopping (specially selected products without quality problems and prices)
Competitive), but the effect is not good.
Everyone knows that every traffic has a cost (and it is getting more and more expensive now), and each
This survey is hard-won. If you lose a customer during the negotiation of the inquiry form, you will really choke to death.
Wrist with a sigh. If the goods still have a good profit, you can use the combination package to provide discounts and full amounts.
How many discounts, small gifts, etc. To deal with bargaining, and finally take a step back to make a deal.
But if the profit of the goods is too thin, it is not allowed, and you can't refuse the customers stiffly, or you are impatient.
Angry (so the customer experience will definitely be poor, even if the transaction evaluation is not good, or even
Troubled after-sales problems), then the following tips may help you improve these problems. More importantly, I hope it can inspire you.
First, exploratory.
Language features: Can it be cheaper? /give me a discount
Customer analysis: Most of these customers will take the initiative to pay after you politely refuse.
Money is relatively easy to handle. But don't forget, our goal is not only to clinch a deal, but also to leave a good impression on customers and let them bring more treasures ~
Key points: seize the opportunity to introduce packages or store activities and guide customers to bring more babies (that is,
This way, the last customer will not bring more, but he will at least click on the link you sent, so he is right.
One more point of impression on the shop also enhances the depth of the visit); If there is no activity, politely refuse first and then see the situation.
Reference answer:
Dear, our price itself is very real ~ ~ Hehe, it is still over 78.
Ethan minus 3 yuan's promotion ~ ~
Honey, this baby has an affordable package. I'll send you the link. Wait a minute ~ ~
Dear, our store is newly opened, and now it's on sale all over the place. We only earn credibility and don't make money.
Oh ~ ~
Second, the promise type.
Language features: too expensive. Give me a cheaper price for the first time. I will buy it again next time.
Many friends will also come to buy it.