Not big. Concierge is to greet guests at the door, lobby and other places, and provide door-opening services for guests. Help the guests to transport their luggage to the designated room, and make a good record of luggage transport. Introduce hotel rooms and services to guests. Assist in placing bulletin boards in the lobby. If the bulletin board expires, it needs to be replaced in time and stored in the designated place. They serve customers, and customers are God.