Wounded a knight and lost a battle;
Lost a battle and lost an empire.
This ballad vividly explains the magnifying effect of details. The loss here is magnified a little, but the running direction of each step is undoubtedly certain. The falling off and falling off of a small nail on a horseshoe is a small matter and a detail under the initial conditions. None of us will misunderstand that the fall of a nail on a horseshoe will destroy an empire, but we can draw the conclusion that some seemingly insignificant details may have long-term, cumulative and chain-like effects, which may be shocking. Many times, people are not defeated by major events, but by some insignificant details. The so-called details determine success or failure
In fact, the pursuit of details has existed in China since ancient times. Laozi said: "The difficulties in the world must be easy, and the major events in the world must be detailed." The importance of details is summed up brilliantly. Han Feizi's "embankment of a thousand miles, collapsed in the ant nest; A room with a size of 100 feet suddenly emits smoke to burn, which can be said to be China's version of "horseshoe theory".
Fine management in the modern sense originated from Toyota Motor Corporation of Japan. It is with the "lean" management concept that Japan's economic growth has been promoted, and Japan soon surpassed Germany to become the second largest economy in the world. Since then, meticulous management has been highly valued by enterprises all over the world, and has been promoted one after another, and gradually improved and sublimated in practice. Haier Company in China introduced this management idea, which produced great economic and social benefits. Zhang Ruimin, president of Haier, said: What is not simple? Doing every simple thing well is not simple; What is extraordinary? Being able to do every ordinary thing well is extraordinary. Haier Group relies on efficient and meticulous management of "oec" (that is, all-round, everyone, everything, daily control, cleaning), and starts from the details, so that Haier can grow from a small factory that is on the verge of bankruptcy into a world-renowned modern home appliance giant and a benchmark enterprise of "Made in China". I have been to Haier once. The diversified product structure and modern production technology are amazing, but what I still remember is the exquisite cards posted under the switch of each lamp and beside each faucet, which clearly indicate the name and responsibility of the manager. Detail management has done this, which shows that Haier's refined management is indeed worthy of the name.
It is the details that can produce such a powerful shock, which has aroused widespread concern and gradually evolved into the concept of "refined management" in management, which has been recognized by more and more managers and become a famous saying in modern management. Mr. Wang Zhongqiu's masterpiece "Details Decide Success or Failure" is all the rage and has become a must-read textbook for management departments in all walks of life. The 2008 Beijing Olympic Games, which attracted worldwide attention, was a great success, becoming the first model of zero complaints for athletes in the history of the Olympic Games and being praised by people all over the world. It is said that the Olympic Organizing Committee, as the organizer of this arduous systematic project, once asked middle-level and above managers to read the book "Details Decide Success or Failure" in detail to make the work perfect.
The connotation of fine management
Refined management is an inevitable requirement of modern management for social division of labor and refined service quality, and it is a key step to build on the basis of conventional management and lead conventional management deeper. Its core is serious attitude and scientific spirit. Specifically, it is to make management specific and clear, so that everyone can manage, there is management everywhere, and everything depends on management. It requires every step to be meticulous, every link to be meticulous, and every job is a boutique. Meticulousness is attitude, delicacy is process, and quality is result. Its purpose is to do things that seem simple and small at ordinary times with your heart. Start with the details and do the little things well and accurately. Fine management is a kind of norm and guidance, which is embodied in management psychology as fine and exquisite, and in the management process, it is to pay attention to details.
The highest level of detail is the pursuit of perfection. Pursuing perfection is a kind of morality, a kind of accomplishment and an idea. Li Ka-shing said: "To be a leader, no matter what industry you do, you must do better than your competitors." Half a step ahead is an advantage. Starting from every link and taking one more step in detail, we will be close to perfection.
The Significance of Implementing Fine Management in Schools
At present, in the process of catching up with each other to build famous schools and brands, many school administrators are thinking: what is the reason for opening the school level? In my opinion, apart from the imbalance of software and hardware resources between schools, the difference between extensive and refined school management is the key to the difference between schools. As the saying goes, "success has details, and failure also has details."
With the deepening of China's educational reform, the development of education has shifted from low-quality scale growth to expanding the total amount of high-quality educational resources, and from extensive school management to intensive and meticulous school management. Therefore, the meticulous management of schools is a new concept given to schools in the new period, and it is also the future development direction. This is the only way for schools to improve management efficiency and maximize the benefits of running schools. Looking at the current situation of school management, most schools have gone to the track of standardized and institutionalized management after experiencing extensive and empirical management, but only "norms" and "systems" are not enough. How to implement the "norm" and "system", how to give full play to the initiative of all the teaching staff and promote the optimal development of the school through the effective operation of the school organization, requires the implementation of refined management.
There is a saying that "there is no small matter in school, and everything has education;" The teacher has no section, and there are examples everywhere; There is no gap in management, and people can be educated from time to time. "Little things accomplish great things, and details produce benefits. Details are a powerful link to realize the quality of running a school. Pay attention to details, strive for perfection, and strive for "zero defects" in management. The quality of running a school must be excellent. And if there is a detail in the work that is not done well, it may cause irreparable losses. Schools rely on empty slogans and extensive management, and if small things are not checked, big problems will arise. It is the lack of attention to detail that prevents many schools with first-class hardware from becoming first-class famous schools, many potential teachers from becoming first-class famous teachers, and countless students with outstanding intelligence from missing their ideals.
Refined management is an important guarantee for the school to pursue perfection and achieve Excellence, an inevitable choice for building a school brand, and an effective way to enhance the overall competitiveness of the school and promote sustainable development.
The operational approach of implementing fine management in schools
What are the operational ways for schools to implement refined management? I think we should start from the following aspects.
1. Changing ideas is the key to implementing refined management.
Idea is the forerunner of behavior. To effectively implement refined management, we must first solve the ideological problem and make refined management ideas become the knowledge of faculty and staff. Only when refined management is rooted in the soil of school culture, combined with the construction of school culture and becomes an integral part of school culture can it be truly implemented and implemented for a long time.
First of all, school leaders should raise awareness and practice. The introduction of any rule, as a manager, should not only become the first advocate of the rule, but also become the first echo of the rule. Details are omitted from the eyes, and in school, they often disappear into the blind eyes of leaders. Let details become the biggest weakness of school development. Therefore, as the leader of school development and progress, school leaders should have a comprehensive and meticulous management vision, fully realize the importance of refined management, and become pioneers in implementing this management concept. Leaders must understand the mystery of "detail management", manage schools and deal with problems in detail. It is true that we hope that leaders should have a strategic vision, be good at seeking the overall situation, consider the macro, and properly grasp the big and put the small, but this does not mean that they can turn a blind eye to the details and dismiss them. The development of the school needs us to further deal with every management detail. To this end, leaders should jump out of the "circle", overcome the fixed thinking and rude style in management, pay attention to details, see the essence of details, and see the big from the small. Accurately grasping every detail can often improve the taste of the school. Once the refined management idea is established, it must be popularized and implemented in the work. It is necessary to prevent the phenomenon of anticlimactic or "intestinal obstruction" and truly implement the concept and style of refined management in all aspects of school management. Only when school leaders carefully examine their own management processes, pay more attention to the details, see the macro in the details, and set an example by leading teachers to be down-to-earth and do every detail well, can school management and services be improved day by day.
Secondly, it is necessary to effectively improve the ideological understanding of faculty and staff, and gradually internalize it into conscious behavior. Any management measures can only be implemented smoothly if they are widely understood and supported by employees. In order to avoid the embarrassing situation of "carrying the burden", teachers should have a correct understanding of refined management through various studies and discussions. The change of ideas is not achieved overnight, and it takes time to run in repeatedly, so teachers should have a process of gradual understanding and absorption. Schools should encourage teachers to practice boldly with the ideas they have learned, accumulate constantly, and gradually improve their educational and teaching behavior. After teachers have gone through the process of learning-practice-reflection-re-practice, the idea of the school is no longer words or things on the wall, but concrete actions implemented in education and teaching practice.
2. Setting management objectives is the premise of implementing refined management.
The goal is the direction of progress and the ideal and career foundation of people in the organizational system. Under the traction of the goal, it can enhance the cohesion of all employees and form a joint effort. Therefore, it is the only way to implement fine management to formulate all-round management objectives. In modern management, the implementation of management by objectives has been an effective means, so in the process of refined management, we must also formulate all-round management objectives. School leaders should be good at defining goals and actively advocate the idealized vision of school development. To establish a systematic and perfect target management system, the target should be detailed and clear, not vague and general. The more comprehensive and specific the school's management objectives are, the more conducive it is to the implementation of the management plan. Every academic year or semester, the school should formulate scientific, reasonable and practical work objectives to guide specific work, and quantify them to every stage, month, week, day and process. Step by step, one step at a time. On the other hand, losing the traction of the goal will inevitably lead to the negative laxity of the groups in the organization.
3. A perfect management system is a powerful guarantee for the implementation of refined management.
System is the carrier of culture and the concrete embodiment of goals in work norms. As the saying goes: "No rules, no Fiona Fang", school work involves a wide range. In order to do all the work well and arouse the enthusiasm of teachers and staff, it is necessary to formulate a detailed, scientific, comprehensive and operable system. Use the system to guide the daily work norms of faculty and staff, restrain the individual work behavior of faculty and staff, clarify the reward and punishment measures for faculty and staff to abide by or violate the regulations, and ensure the smooth implementation of various measures and decrees of the school. The refined management of schools emphasizes "refinement" and "refinement", and the system must be "refinement" and "completeness". Doing everything according to the rules, leaving no blank, can make school management from coarse to fine, from fine to fine, and avoid the appearance of "extensive" management. All the work of the school should be standardized by the system, and all the subtle links in the management procedures should be considered comprehensively, so as to avoid the disconnection between blocking and sparse, thus forming a working situation of systematic management, exquisite procedures and orderly everyone.
Without the restriction of red light, there will be no smooth traffic. The construction of restraint, standardization and disciplinary system is essential. Because rules and regulations are more of a kind of regulation and guidance, over time, the behavior under the constraint and regulation will become a habit.
4. A clear division of labor and responsibilities is a solid foundation for the implementation of refined management.
The refinement of social division of labor is the inevitable development trend of modern management. Compared with the school, it is necessary to deepen the daily management and service work in education, teaching, scientific research, administration, logistics and safety, attach importance to the organic combination of hierarchical structure and horizontal organization, and promote the integrated operation of the school party and government working group and the student union (Young Pioneers) organization. Establish a management system in which the party and government work together, manage at different levels, take responsibility to their posts and shift their focus downwards, fully mobilize the enthusiasm of all parties, unite as one, and make efforts at the same time in the same action point and direction. Based on the principle of refined management, the overall goal of school management is decomposed into sub-goals and assigned to various departments to complete. In the department, office and annual group, we should strive to achieve visible and tangible management goals. Make sure that each department has specific requirements and everyone has specific tasks; Every post is filled, every task is completed, every obstacle is removed, and every information is fed back? Everyone and every post are required to have clear and specific job responsibilities, so that on the one hand, it can stimulate the sense of ownership of teaching staff, improve teachers' sense of self-accomplishment and improve work efficiency; On the other hand, due to the participation of teaching staff in school management, the transparency and credibility of management are increased, and the sense of identity is enhanced, so that the school and teaching staff form a whole, and everyone knows the close relationship between their own growth and school development, which improves the efficiency of management.
5. Effective implementation and timely regulation is the fundamental task of implementing refined management.
The key to management lies in execution. No matter how good the system is, it only makes sense on the basis of implementation, otherwise it is a pile of nonsense. Facts have proved that words without deeds, no implementation or poor implementation will lead to the suspension of the system. For every school, it is not difficult to formulate systems, but how to implement and implement them.
Someone said, "People don't want to do what you want them to do, but they will only do what you look up." This warns us that in addition to division of labor, arrangement and requirements, it is more important to strengthen regular inspections. The school adopts a combination of regular and irregular inspections on the work objectives of various departments and responsible persons, and seriously assesses the objectives of refined management. It is necessary to strictly control the posts of all kinds of personnel and solve the problem of "going out to work"; Check the specific performance of all kinds of personnel in their work and solve the problem of "contribution". Do "who is responsible for who's business, who is responsible for who's responsibility", and give appropriate rewards and punishments to everyone in performing their tasks and responsibilities.
Management is a process of constant feedback. At the beginning of the implementation of the refined management process, the management measures were not comprehensive and perfect. To continuously upgrade refined management, there must be feedback and standardization. If there is no effective feedback and standardization in the management process, refined management will return to the old road of extensive management. Fine management must be reflected and corrected in monitoring, in order to achieve improvement in monitoring. In this way, when we reach the end of the refined management process, the management measures must be comprehensive, perfect and at a higher level, which is the destination of refined management.
6. Sticking to people-oriented is the principle that must be adhered to in implementing refined management.
People-oriented is the core element to realize Scientific Outlook on Development. Fine school management is not mechanical and rigid management. Institutional constraints can make people do as required, without making mistakes or making fewer mistakes. However, the blind use of institutional constraints often makes people in a passive state, which is not conducive to the development of human potential. Only the organic combination of system and emotion can produce the best management effect. Schools should highlight the people-oriented management thought and attach importance to humanization in the management process. While implementing system management in an all-round way, schools should strive to create a relaxed and harmonious working environment and find the breakthrough point of system management and emotional management. First, adhere to the "teachers' congress system". The workers' congress is held once a year. The development planning of the school, major decisions and problems strongly reflected by the masses must be solved through the staff congress. The second is to properly solve the hot and focus issues in school work, which are fair and just, without favoritism. Third, implement democratic management, listen to the opinions and suggestions of the masses extensively, and fully mobilize the enthusiasm of teachers.
We should take care of and respect employees as the starting point. When the school introduces an important system design involving the immediate interests of employees, it should listen carefully to the rationalization suggestions of employees, consider various factors, take care of the interests of most employees, and make the system more reasonable. Inconvenient, hasty introduction, rude implementation, seriously hurting the feelings of faculty and staff.
7. The formation of a normal mechanism is the highest level of refined management.
Perseverance is the key to fine management. Fine management is not a slogan, not a slogan on the wall. Should be integrated into the ideology of all employees, become consistent values, and then into a normal work attitude and behavior.
Fine management is a long and arduous process, and it is easy to produce psychological fatigue and slack mood in the implementation process. Therefore, it is necessary to prevent the situation of anticlimactic and giving up halfway. Don't take "fine management" as a fashionable slogan, just shout. We should integrate the concept of refined management into the construction of school culture. Only when an idea and behavior are rooted in the soil of school culture can employees' thinking and behavior habits finally be formed.
8. Grasping the "degree" is a problem that must be paid attention to in the implementation of refined management.
In the process of school management, there will be countless details, but not all details should be refined, only those details that may bring systemic risks to school management are worthy of attention. This requires leaders to make "critical" efforts. We should look at the essence through phenomena and be good at capturing key elements. Otherwise, the school management grabs the eyebrows and beards every day, revolves around trivial details, or artificially creates work and randomly adds work links, which will only be in an embarrassing situation of "cutting without stopping."
The era of refined management has arrived. Fine school management is a new concept given to school management by the society in the new period, an urgent requirement to adapt to modern education reform, and an important measure to achieve the goal of running a school. "Taishan does not allow soil, so it can become big, and rivers and seas do not choose small streams, so it can be deep." We have reason to believe that as long as we persevere and spare no effort to implement refined management, we will certainly improve the school's running level.
(Author: Guo Qian Oil Refining Primary School, Songyuan City, Jilin Province)