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How to do a good job in store management
Reprint the following information for reference \x0d\ x0d \ How to manage stores \ x0d \ 1. Create an image and sell beautiful clothes \ x0d \ x0d \ How is the business of the clothing discount store? You don't need to enter the store, just stop at the door for a few seconds to see it. what are you reading? Pay attention to signs, lighting, monitors and sanitary conditions ... buying clothes means buying beauty, and selling clothes means selling image, so you must be good at shaping image. \x0d\\x0d\ II。 Overcoming fear will make your mind better \ x0d \ x0d \ Store management will encounter many problems and new situations every day. Teacher Tan suggested that our store managers and shop assistants need to encourage themselves to "don't be afraid, we will get better with our heart", because as long as we work hard, move forward unswervingly towards a goal and use good methods, we will naturally succeed. \ x0d \ x0d \ III。 People-oriented, pay attention to talents \ x0d \ x0d \ Even if you have the best store management methods in the world, but there are no suitable people to improve it, implement it, develop it and realize it, I'm afraid these methods can only bear fruit. Sun Tzu once said: "Therefore, those who are good at fighting seek power without blaming others, so they can choose people and use them." What we emphasize today is "people-oriented, making policies to face the future", which is similar to Sun Tzu's "selecting people and using them". \x0d\\x0d\ Prosperity of talents and shops; Talent decline, shops decline. The competition between shops is fundamentally a competition for talents-only by having talents and making good use of them can we constantly innovate our business and improve our competitiveness, and the shops can grow and develop. \ x0d \ x0d \ The top ten skills of store management are as follows: \ x0d \ x0d \ 1. Control the turnover rate \ x0d \ x0d \ Any shopping mall will face the problem of sales staff turnover. The nature of employees' work, coupled with some age restrictions, is the reality of sales turnover, but if the turnover rate is too high, it will be \ x0d \ x0d \ 2. Due to the creation of the post \ x0d \ \ x0d, it is inevitable to adjust the operation of the mall. At this time, the staff will also change appropriately. When adjusting, it is necessary to stabilize the mentality of the sales staff and recommend it to the new counter to avoid the worries of the sales staff. \ x0d \ x0d \ 3。 Combining with human kindness, implementing humanized management \ x0d \ x0d \ The service standards set by the shopping mall for sales personnel must be observed, and the principles must be strict, so that the whole team can be orderly and standardized, such as daily attendance, submission of various reports, and on-site labor discipline. And must be implemented in accordance with the employee management system, and the punishment shall not be soft. On the other hand, salespeople are ordinary people, so we should pay attention to their ideological trends. The emotions of salespeople directly affect their enthusiasm for sales, so we should help and care for salespeople who have difficulties in life, reflecting the humanization of management. \ x0d \ x0d \ 4。 Appropriate use of incentives \ x0d \ x0d \ Teacher Tan believes that salespeople who stand for more than six hours every day will have a sense of accomplishment if they do well. No one wants to fall behind. If a store manager only uses punishment, it is undoubtedly a supervisor, and appropriate incentives will make people accept it from the heart and do better. \x0d\\x0d\5。 Manager responsibility system \ x0d \ x0d \ In a counter, the manager's role cannot be ignored. He is the link between manufacturers and shopping malls, and the core of a counter. He is responsible for the staff, goods, hygiene, display and sales of the counter. Therefore, if you want to manage every counter well, you must first start with the link of managing the store manager. \x0d\\x0d\6。 Regional management and full authorization \ x0d \ x0d \ range from shopping malls to counters. If managers don't know how to authorize, it will definitely increase the difficulty of work. \ x0d \ x0d \ 7。 Play the role of the morning meeting \ x0d \ x0d \ Summarize the problems of the previous day every morning and evening, and arrange the work for the new day. This is a basic content of the morning meeting, but it also plays a role in training. This kind of training can fully mobilize the participation of sales personnel other than management. \ x0d \ \ The floor manager should organize targeted training once a week besides attending the regular training organized by the mall. Accumulated training will improve the quality of sales staff. \x0d\\x0d\9。 Managers should have the ability of training and guidance. \ x0d \ x0d \ When training sales staff, managers should first understand that as managers, they have strong abilities, and besides regular training, on-site management is also a process of training and guidance. \x0d\\x0d\ 10, learn to apply table management \x0d\\x0d\ In enterprise management, a lot of information collection and data summary must be carried out through tables. It is suggested that a standardized form be issued on the floor, listing the required contents, and the sales staff only need to fill in the relevant contents. In the last column, let the salesperson write the analysis, because the salesperson is a front-line service person.