To be honest, Didi does not send orders nearby, which actually aggravates road congestion. In fact, the service point is just a routine of Didi. More than 90% of passengers' complaints are simply unreasonable. Regardless of whether Didi is reasonable or not, only service points and service stars are deducted. There are several purposes to deduct service points and service stars, 1, and the car will not be reimbursed after deduction. 2. Didi's order reward for the driver is not for you to take. 3. Drip delivery is also to control the driver's nearest hours.
Instead of sending orders nearby, it is extremely stupid to send orders by service, which completely deviates from the slogan of convenient travel, wastes the energy and time of both drivers and passengers, and causes new congestion. But as far as Didi is concerned, this has his purpose: first, service points have always been an effective means for Didi to promote the service quality of drivers. In fact, this is just a statement for passengers. The most important factor affecting the service point is not the passenger's evaluation, but the cancellation responsibility. Why is Didi so afraid of canceling? Because Didi's most important source of income is the extraction of online travel fares, canceling the trip and reaching offline cash transactions, Didi's income in this area will be gone. Second, Didi can be said to be both an athlete and a referee in terms of operating rules. All the rules are decided by it. There is no management and supervision mechanism. It may be that passengers or drivers are unwilling to wait or go and cancel on their own initiative. Anyway, no matter who cancels, it will only deduct money, including deducting passenger consumption. There are really few opportunities that drivers can get.
I ran Didi for a month in January, and now I have unloaded it. The total mileage is 6000 kilometers, the general ledger 10000, the service score is 86, and the star rating is 4.95. Three unpaid bills, totaling 168, were banned for eight days without reason and fined 140.
Before new year's day, it is still the principle of proximity. After the ban, it became a distance order of one kilometer to three kilometers.
The principle of Didi Yuan is a serious waste of resources: First, the longer passengers wait, the more likely they will change their travel mode and reduce their transaction rate; Secondly, if a driver runs 30 times a day and runs two kilometers in the air on average, he basically needs to drive 60 kilometers in the air every day, which is extremely costly and inefficient;
In addition, from my experience, Didi is difficult to maintain. First of all, it is too protective of passengers. Passengers don't pay, never remind or advance payment, and the driver's enthusiasm is frustrated. The driver was punished for no reason, and Didi never gave a reason. That's how I left. Coupled with the high-cost work of long-distance delivery, the work intensity is increased, and it is worthwhile to run Didi. Furthermore, according to my data, you still need to pay one yuan per kilometer to make a profit, even if you count the labor and car consumption. I give up decisively.
After walking for two months, Didi paid the fare of 140, and I still won't continue after withdrawing the cash.
I can't play.
There are not many pictures. The Didi service score is unreasonable, and the passenger service score is even more unreasonable. Drivers who pretend to be grandchildren will still lose their service rating when they encounter malicious bad reviews. Even the worst passengers can get a taxi.
Didi doesn't send orders nearby at all, nor does it send orders with high service points at all. Didi gives priority to sending orders to its own team. No matter how high your service point is and how close you are to passengers, Didi will not send you any bill at all as long as you have your own motorcade around you. Unless you don't have your own car around you, this bill will be sent to a very remote place. Do you know why? Didi has a cooperative relationship with leasing companies. The leasing company has an agreement with the driver that the order quantity must be guaranteed every day, because the driver has to pay more than 8,000 yuan every month after all. If there is fair competition, then these drivers will not make any money at all, or even lose money. Then a large number of drivers will return the cars, which is very unwilling by the leasing company. Didi mainly relies on these cars to make money for them. So Didi has an agreement with the leasing company and the driver, because a friend of mine is a leasing company. He drives from 7 a.m. to night every day 1 1, and the running water is around 1000. I have had such a day myself, and the running water is less than 400.
This often happens when you are driving a sports car. Obviously your car is near the passengers, but the passenger's order was picked up by other drip drivers. Open Didi Travel to see if there is a car near you. The red dot on the hot spot is near you. I just didn't send myself a list. Very depressing. This should be impossible. If you want to send a list, you should follow the principle of proximity! Is your service low? You can't do that either. Isn't this a traffic jam in the city? What was easy to do was to beat around the bush. Do we have to toss? How can we drivers who are dry and dripping be embarrassed?
Also, when you are about to complete the reward, when you are short of one or two orders, the peak or average peak time will pass quickly, but you are still short of one or two orders, and you have not completed the reward. Sometimes I just want to go out for a reward after running all day. But it is empty, because there are one or two lists. Which driver did the system send the list next to itself to? This happens all the time, and the guys who run Didi together often reflect this situation. Some also called customer service, and the customer service said patience and so on. Finally, before they waited, the customer service was perfunctory! How many Didi drivers feel helpless and annoyed about this problem? I don't know if you have ever encountered this situation.
Another problem is that when I first registered, I felt that there were quite a lot of lists, and the service score was 80. Later, with the passage of time, the service score improved, but there were really few lists, not as many as before? I don't know if there is something wrong with the delivery mode of Didi or my sports car. I don't know!
To sum up, I feel that Didi Express does not send orders nearby, and it is unreasonable to send orders by service. Instead of making travel more convenient, it has increased congestion in the city! I am a Didi driver, and these are some problems I have encountered. I wonder if others have the same question?
It is reasonable to classify drivers according to service and star rating, but the problem is that Didi has not treated drivers fairly. All bad reviews of passengers will be deducted, regardless of the driver's right or wrong. Even if passengers let drivers drive in violation of rules and regulations, they will be given bad reviews if they are not satisfied. Didi Company is also ill-advised and encourages bad atmosphere. As a platform and a person in charge of discretion, you must judge from a fair and just standpoint. Of course, these are just casting pearls before swine for Didi, and they are playing with the bad reviews of passengers. First, the driver will be wronged and return it with dozens of five-star tickets to win back his original star and maximize Didi's profit. Second, drivers will be treated as victims of the Didi brand effect to maximize the passenger group. Their intentions are very vicious. Talking about building a civilized driving experience is actually a superficial article to cover up their ugly intentions.
Forward, Didi, is there anyone inside? Come out and make sure.
This is the number game played by the capital market. If you send orders nearby, won't every driver get the morning rush five singles combo award? Do you know how much this expenditure is? If you send orders nearby, can you get nearly 10 million consumption income every day? If you send a bill nearby, can Didi still create the illusion that it is difficult to take a taxi? Nowadays, people who take taxis online generally can't get a taxi in remote places. In downtown areas, they don't want to take two more steps, take an express train and wait for a taxi, carry too many things and luggage for the driver to help move, and there are places where taxis don't want to go. This service sub-rule formulated by Didi is actually digging its own grave!