I applied for CDMA handheld broadband package in 10, 2007. At that time, the stipulation of this package was that there was no limit to Internet access in the province. At that time, CDMA of 133 belonged to China Unicom, and there was no problem when this network card was used on the network card of personal notebook. Until the second half of 2008, I heard that China Telecom was going to acquire CDMA. I was afraid that Telecom would change my package, so I called 10000 for consultation. The telecom operator told me about this package. Because I have been traveling all over the province, I paid the phone bill of 100 yuan to China Telecom on April 23, 2009, and suspended the network card service on April 24, 2009. I called 10000 to ask what happened. I was told that the network card was broken, the card slot was broken, the driver was broken, and there were debts. Two weeks have passed, but the matter has not been solved. I feel it is useless to call 10000. In desperation, I had to complain to the Consumers Association, and it really worked later.
China Telecom replied that my previous number 133 was wrongly assigned twice by the staff in the computer room (that is, my number was sold without my consent) (fortunately, my card was not used for commercial purposes, otherwise who would bear the losses caused by such a thing). However, Telecom promised to apply for a card that is exactly the same as the previous card package, but the number is different. At that time, considering the support of China Telecom (at that time, I felt that the operator of 10000 had a good attitude. Now think about it, in fact, they are freeloaders and don't do business for users at all, so China Telecom will cheat customers with these hypocritical attitudes. At that time, I thought, anyway, I have been using this number online, as long as the package is the same, I don't mind any number.
In this way, I began to wait for this card of Telecom. In fact, what makes me headache and angry is yet to come. To tell the truth, I'm really annoyed and want to scold China Telecom. I feel very wronged. I have caused so much trouble during the period, and I finally did such a thing. Isn't it a bully? On May 9, 2009, Telecom gave me the card and told me that, like my previous card package, there is no limit to the monthly subscription in 60 yuan Province. It also told me that it was 1 CRBT 5 yuan/month more than before, and the caller ID was 3 yuan/month. This is more than my previous set meal. 8 yuan is 68 yuan. When the telecom staff told me this at that time, I didn't think it mattered. When I put my card on the computer network card, I can't connect to the network. Later, Telecom told me that this card was out of money (0 yuan). At that time, I called Telecom Transfer 128 yuan when the last network card was down, but it was rejected by Telecom. The reply they gave me was ridiculous, saying that I had 78 yuan left on the 24th of last month, and I had no money after deducting 60 yuan from the landline fee this month.
Actually, it was handed in 100 on the 23rd of last month. First, I checked on the 24th, and the previous balance was 128 yuan. Second, Telecom 24 stopped my card. Now that I stopped it, it's useless. I stopped pursuing your online sales, and it still affected my use for half a month. Why do you charge my monthly rent? It's not that I can't afford it. Telecom, is this your overlord clause? What is even more frustrating is yet to come. Later, I learned that this is really the overlord clause of China Telecom.
You didn't give me the fee on the old card before, so I won't pursue it. After all, there is no way to complain many times, and we ordinary people can't compete with this rogue telecom.
It is free to reissue this card to me. The telecom staff said that it can be used as long as it is charged. I paid 65,438+000 yuan for this card. Who knows this broken card given to me by Telecom on May 9th? I owe 85 yuan money in April, and I can't use it after paying 100 yuan. In desperation, I called the customer service number 10000, and the customer service told me that I could pay to 50 yuan again.
Later, I learned that the monthly subscription for the card reissued by Telecom is good in 60 yuan, but it is not limited to local time. Because I travel a lot, the reissued card is not suitable for me at all. Now, less than 128 yuan's phone bill has been posted in a week, and 100 yuan and 50 yuan have been paid, which is equivalent to 278 yuan, and the arrears are less than a week.
I don't understand, is telecommunications drinking money or cheating? I didn't reissue this card with my ID card. I called to ask why I didn't use my ID card. A telecom worker bored me with asking questions and answered me. There is no unlimited monthly package in 60 yuan now. Telecom lost money on this package. Just reissue another one for me (I feel that telecom is responsible for our old users when purchasing Unicom CDMA. ) said it was impossible to help me with my ID card. I have the right to use my ID card, but without it, I only have the right to use 1 year. 1 year later, Telecom still has the right to stop my number.
I have no choice but to consult Unicom for this kind of problem. A person in charge of Unicom told me that China Telecom was forced to buy Unicom CDMA at that time, because China Unicom was a state-owned joint-stock company and China Telecom was state-owned, and China Unicom could not fight back if it wanted to buy Unicom's services. China Unicom's CDMA is because it has Internet service, while China Telecom relies on Internet service and telephone service. Now China Unicom has sold all its rights to China Telecom. There is no way to deal with the unreasonable management of China Unicom. It is CDMA. It is said that many users have been complaining about telecom charges 133 since the telecom was allocated to China Telecom.
I am very helpless now. I don't know how many times I called 10000 and 123 15, but it didn't work at all. Some telecom customers of 10000 also told me that it may be that telecom just received CDMA service, so it is possible to charge incorrectly because it is unfamiliar with the service just now, but I think that is your problem, and our consumers are innocent. I'm tired of this problem that telecommunications brings me every day. What should I do?
Today is May 2009 1 1. So far, it has not been effectively solved for me. If spam telecom doesn't come forward to help me solve the problem, I will continue to complain, either through political and legal channels or online until it is solved for me.
Don't use the CDMA business of junk telecom, but don't use any business of bad telecom either.
Nowadays, unprofitable users of telecom teams are irresponsible. They only recognize money. Now Telecom should be renamed Mercenary Telecom.