1, view the target

Output: gain * * * knowledge about resetting SMART goals of tasks.

Discuss the question: What is the intention or purpose of the initial behavior? What are the goals of events and behaviors?

Common misunderstandings: no goal, insufficient understanding, no decomposition of goals, unclear goals, and disconnection between goals and plans.

The key to success:

Different stakeholders in complex problems have different purposes and levels, so they need to be sorted out and guided. State the difference between purpose and goal, the goal needs to support the purpose, and the goal setting must conform to the SMART principle. If the original goals and objectives are lost, it can cause the discussion to be reset.

2. Evaluation results

Output: Highlights: What results exceeded expectations? Disadvantages: What results are not satisfactory?

Discussion questions: how to plan and what key work have been carried out. What are the highlights compared with the achievement of the goal?

Common misconceptions: reporting good news but not worrying, too focused and unfocused. The facts are not clear, and each says his own words.

Key points of success: emphasize goal orientation, bright spots, and shortcomings depend on goals. Grasp the highlights and shortcomings and focus on the follow-up topics.

Step 3 analyze the reasons

Output: the key success factor of bright spot and the root cause of deficiency.

Discussion question: what are the key success factors that promote the emergence of bright spots? What is the root cause of the shortage?

Common misconceptions: just dabble, quarrel and conflict, complain about others, think linearly, cover everything, and only focus on shortcomings.

The key point of success: where to get together, coke will collapse. The key point is depth, not comprehensiveness. Use 5- why go deep into the essence and don't float on the surface. Highlights objectively evaluate environmental factors and pay more attention to internal factors. Systematic thinking on complex problems. Self-reflection, even if it is external reasons, ask more about what else can be done and why not. Don't blame anyone for what happened. Pay attention to the atmosphere and get involved in the conflict in time.

Step 4 sum up experience

Outputs: Lessons learned, future improvement plans.

Discuss the question: What have we learned that is worth improving? What shall we do next?

Common misunderstandings: talking about things, drawing conclusions too quickly, being too ambitious and lacking practical actions.

Key points of success: The lessons learned should be related to the key points and root causes of deficiencies listed above, rather than actual ones. Lessons should not be vague principles or slogans. Lessons should be clear, concrete and practical. Considering the experience gained, can we transfer to teaching sensitivity and slow training? The improvement action should be controllable, don't expect others to improve, and define the time and responsible person of the action plan.