Hotel Golden Key's service tenet: to solve all difficulties for guests without violating laws and ethics.
The golden key of the hotel solves problems for guests. "Although it is not omnipotent, it is also trying its best." We should have a strong sense of service and dedication.
Provide customers with personalized service of satisfaction and surprise.
The working slogan of Hotel Golden Key Organization is "Friendship Service".
Extended data
The prototype of "Golden Key" is1the "concierge" of European hotels in the early 9th century. The ancient concierge refers to the "key keeper" of courts and castles.
The international "Golden Key" is a global association with thousands of members in more than 39 countries and regions around the world. China 1997 joined the Association with 4500 members and China 1350 members. Many members are located in hundreds of high-star hotels in China.
The slogan of "Golden Key" is: "Find an interesting life in the surprise of the guests." For Chinese and foreign business tourists, "Golden Key" is the general agent of comprehensive services inside and outside the hotel, a person who can be trusted during the journey, a loyal friend full of friendship, a person who solves troubles and an expert in personalized service.
Two glittering cross gold keys, one opens the door to comprehensive services of enterprises; The other is to open the door to comprehensive urban services. Golden key is the general agent of comprehensive services inside and outside the enterprise, and it is the representative of personalized and ultimate service. "Golden key is the small housekeeper of the hotel, the big housekeeper of the small hotel and the intimate housekeeper of the property service".
Baidu Encyclopedia: Golden Key