1. This is the Chengdu Declaration of FAW-Volkswagen Service Brand: Strictness is caring.

2. As one of the largest automobile manufacturers in China, FAW-Volkswagen adheres to the concept of making cars with cash and service concept, and launches the service brand of "Strictness is Care", aiming at improving the service quality and level of domestic automobile industry with its own actions, which will greatly promote the healthy development of automobile consumption in China.

3. At the service brand conference, the reporter was very interested in how to implement the service concept of "strictness is intimacy". Later, when the reporter visited FAW-Volkswagen Chengdu Zhixin Classic Model Store, he saw that the pick-up area of this model store was equipped with rain towers and guides, and the reception area had a standardized working hours price list. An Libo, director of FAW-Volkswagen after-sales site management department, said that "strictness is caring" is not just a slogan, but should be implemented in every link of service.