Reprint the following information for your reference, and discuss it with specific questions.
The Significance of Team Quality Management
In the process of working in the company, we deal with the word "quality" consciously or unconsciously, and we should reach a * * * understanding of the following points:
Quality management is not a slogan, it is actually done. It is not that the boss holds a meeting once a week or we do some training like this, so our products will have good quality;
◇ Quality exists objectively. As long as we have operations, there will be quality, but the quality varies from person to person. Different people in the team do the same work, the quality will be different, and the quality is related to every operator, that is, all-round;
Quality is the basis and guarantee of our sales. Poor quality will lead to many returns (one of the main reasons), and the number of orders will decrease with the return. This law allows us to ...
◇ By controlling every link from feeding to semi-finished products, that is, the whole process, the quality is guaranteed. And the problems in the previous process will be reflected in the next process. Because we ...;
To sum up, team quality management is of great significance, specifically:
First, the key to the stable quality of company XX;
Second, whether the company is different from its peers is the key to competitiveness;
The third is the key to determine the quality management level of the company.
3.4.2
Content of team quality management
◇ Machine: Does the machine and equipment handle normal production conditions, such as ...
◇ Method: On the one hand, it refers to whether the process is mature, on the other hand, it refers to whether the operation of employees is correct, that is, whether it meets the regulations.
◇ Materials: Whether the raw and auxiliary materials used in production have obviously deteriorated or expired.
◇ ring: on the one hand, it refers to whether personal hygiene is up to standard, on the other hand, it refers to whether the internal environment of the workshop is clean.
3.4.3
Team quality management method
◇ On-the-job operation method: Our team leaders are basically on-the-job except XX, so in order to ensure the product quality, the team leaders personally work with employees to ensure the operation and product quality.
Spot check verification method: that is, the team leader randomly checks the employees' operations during the inspection, and compares the results with the company's standards and requirements to see if they meet.
This requires our team leader to have rich practical experience and keen observation.
Training improvement method: through quality observation and analysis or according to customer complaints and feedback, determine the starting point of our quality management, conduct special training, and improve employees' quality awareness and skills through meetings or hands-on teaching. This method can be subdivided into: a case study: by accumulating and editing the lessons of successful quality management and failed quality accidents in work, educate employees and draw inferences from others to avoid similar incidents; Or after the accident, according to the principle of "three don't let go": don't let go without finding out the reason, don't let go without taking measures, don't let go of the responsible person and relevant post personnel, talk about the facts at the first time and conduct case analysis and education. B Physical demonstration method: This method mainly collects the results of employees' irregular operations (physical objects or pictures) and presents them to employees for viewing, such as ... to give employees an intuitive warning function.
◇ Reward the excellent and punish the bad: At present, the operation of our employees is basically the same for different workers, that is, the salary is the same, and the actual quantity and quality of each person's operation are different. In this way, it is easy to cause the phenomenon of "seeing different samples and thinking different samples", and the final quality is not high and the output is not high.
The general steps of implementing this method are: ① to accumulate and analyze the original data in the early stage to determine an internal evaluation standard; ② to divide different gears according to the actual operation of employees; ③ to pay corresponding wages. (4) Guide employees' consciousness and operational behavior.