International Consumer Rights Day is on March 15 every year, which was decided by international organization of consumers unions on 1983. The purpose is to expand the publicity of consumer rights protection. I have compiled 3 15 school activity planning scheme, I hope you like it!
School 3 15 activity planning scheme (selected articles 1) In order to further safeguard the legitimate rights and interests of consumers in our city, expand domestic demand, stimulate consumption, and promote the economic development of our city, the relevant matters of the "3 15" International Consumer Rights Day in our city in 20__ are hereby notified as follows:
1. Name of the event: _ _ 20th "3 15" International Consumer Rights Day.
Second, the theme of the event: consumption and service
Third, the organization and leadership:
The Organizing Committee of "3 15" international consumer rights protection series publicity activities (hereinafter referred to as the Organizing Committee) was established, with the leaders in charge of the municipal government as the director and responsible comrades of relevant departments and units of the county, district government and city as members (the specific list is attached). The office of the Organizing Committee is located in the Municipal Consumers Association, which is specifically responsible for the coordination and organization of activities.
Four. Arrangement and content of activities.
There are three stages from June 12 to March 28th.
The first stage is the organization and planning stage (June 12 to February 12), in which the activity plan is drawn up, the opinions of relevant units are solicited, and the organizing committee for the protection of government consumers' rights and interests and the standing council of municipal consumers' association are convened to study and determine the main contents of a series of publicity activities and clarify the responsibilities and tasks of relevant units.
The second stage is the activity implementation stage (February 23rd to March 20th).
Mainly carry out the following activities:
1, organize consumer representatives to participate in the inspection of food processing enterprises and supermarkets by relevant departments.
2, to carry out the "good faith commitment enterprise" to join the European Union and "one meeting and two stops" development work.
3. Hold the "3 15" press conference to disclose the top ten consumer complaint cases.
4, city leaders published a signed commemorative article.
5. Publish a booklet on rights protection knowledge.
6. Hold a symposium on the theme publicity activities in 2008.
7. Launch the "Mobile Phone Cup" for my rights protection story award.
8. Convene the commemorative meeting of "3 15" International Consumer Rights Day.
9. Hold large-scale square publicity and consultation activities and square performances, and have questions and answers on rights protection knowledge.
10, all relevant units organize the destruction of fake and shoddy goods by themselves.
1 1. It is suggested that the Municipal People's Congress check the implementation of consumer laws and regulations by public enterprises.
12. Conduct a survey on the service quality of medical service institutions and postal service quality, and submit the survey report.
13, concentrated complaints, and the column of "Life" 3 15 formed a strong publicity atmosphere.
The third stage is the summary stage (March 23rd-March 26th).
All units should conscientiously sum up the development of the series of publicity activities, truthfully fill in the statistical tables, and submit them to the Office of the Organizing Committee of the "3 15" International Consumer Rights Day series in writing before March 26th.
Verb (verb abbreviation) specific requirements:
1, all counties, district governments and relevant departments should attach great importance to it and do a good job in various publicity activities. Organize and implement various activities according to the activity schedule.
2, the relevant units should be in accordance with the schedule requirements, actively organize and participate in various activities.
3, consumer associations at all levels should take the initiative to strengthen contact with relevant departments, do a good job in specific organization and coordination. At the same time, cooperate with the news media to ensure the universality and effectiveness of publicity.
School 3 15 Activity Planning Scheme (Part II) In order to seriously organize the "315" International Consumer Protection Day on _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
I. Guiding ideology
With the aim of protecting consumers' legitimate rights and interests, with the theme of "Let's enjoy consumption together" as the main line, and with the power of innovating consumer rights protection work and improving the efficiency of rights protection, we will promote rights protection, advocate honesty, guide consumption and serve regional development.
Second, the main content
1, "explain the law by case", and extensively carry out publicity and education on consumer knowledge.
(1) Carry out typical cases, consumer knowledge, business announcements, etc. in daily work in online media such as QQ group, "_ _ Business" WeChat public platform and Weibo;
(2) Strengthen cooperation with China Consumer News, China Business News, China Consumer Magazine, Volkswagen Daily, Qilu Evening News, Qilu Consumer, _ _ Evening News, Luzhong Morning News, Today _ _, Shandong Satellite TV, _ _ TV Station and _ _
2, to carry out consumer rights protection staff rights protection business training.
The training content is:
New consumer law knowledge, typical case analysis, rights protection skills and consumer rights protection law enforcement.
The specific arrangement is:
On the morning of March 3, in the comprehensive conference room on the sixth floor of the District Administration for Industry and Commerce, the Secretary General of the Consumer Protection Committee gave a lecture, and all the staff of the District Administration for Industry and Commerce participated in the study.
3, in commercial enterprises to carry out "new consumer law and after-sales service" knowledge lectures.
The training contents mainly include:
The new consumer law knowledge, dispute handling practice, after-sales service knowledge and product quality management are taught by the Secretary General of the District Consumer Protection Committee.
The specific time and place arrangement is:
(1) On the afternoon of March 2nd, at _ _ Guangzhou Cloth Shop.
(2) On the morning of March 5th, I ordered some pregnant and baby products at _ _
(3) On the afternoon of March 5th, at Taoyuan Store in Ginza Mall.
4. Conduct lectures on "New Consumer Law" and "Combating and Preventing MLM" in colleges and universities.
The training contents mainly include:
Knowledge of new law elimination, knowledge of combating and preventing pyramid schemes, etc. , organized by the District Consumer Protection Committee, Fair Trade Bureau, Nanying Branch and Nanjiao Branch for teaching and publicity activities.
The specific time and place arrangement is:
(1) March 1 1, in _ _ Vocational College.
② March 13, in Shandong Light Industry Vocational College.
5, to carry out the "family car sales management behavior rectification" summary and business training.
Activity content:
Summarize the rectification activities, and give lectures on automobile three guarantees, illegal behavior prevention, service and dispute handling skills.
The specific time and place arrangement is:
On March 12, the conference room on the sixth floor of the Regional Bureau was attended by sales managers and customer service managers of automobile sales enterprises (4S shops) in the whole region. The Secretary-General of the Consumer Protection Committee will make a summary and give lectures, and the Nanjiao Branch will be responsible for convening personnel and arranging venues.
6. During the activity, all branches of the Consumer Protection Committee will carry out publicity activities in their respective jurisdictions.
All branches should go deep into schools, enterprises, communities and rural areas to carry out consulting services according to local conditions, actively carry out activities such as sending France to the countryside, sending consumer education to schools, classrooms and rural areas, and earnestly do a good job in consumer rights protection services. Rural chapters mainly focus on large-scale on-site publicity. Specific activities are implemented by each branch.
7. Centralized publicity and consultation activities on the anniversary site.
Activity time: March 14, 9: 00 am-11:00 am.
Venue: International Furniture Exhibition Center (No.2573, Zhou Long Road, District, City)
Participating units:
District Consumer Protection Committee, District Administration for Industry and Commerce, Quality Supervision Bureau, Health Bureau, Price Bureau, US Food and Drug Administration, Tobacco Monopoly Bureau, Justice Bureau, Post Office and other departments.
Activity form:
Each unit shall organize business personnel to set up publicity information desk on the spot, accept public consultation and handle relevant complaints according to the actual situation of the unit.
8. Organize "3 15" volunteers to participate in publicity and consultation activities.
Organize and implement:
(1) Xicheng Branch organized the Senior Consumer Rights Protection Volunteer Service Team of Dajie Ancient Mall to participate in the activities;
(2) Nanjiao Sub-branch organized Shandong Light Industry Vocational College student consumer rights protection volunteers to carry out publicity and consultation activities;
(3) Nanying Branch is responsible for organizing volunteers of consumer rights protection of vocational college students to carry out publicity and consultation activities.
9, to carry out furniture, catering, business circulation, car sales and other corporate integrity management initiatives.
Activity form:
Screening and determining enterprises with good faith and commitment, coordinating and participating in on-site activities, and organizing on-site signing programs, awarding licenses and other related activities. The four types of enterprise commitment proposals and the list of participating commitment units will be broadcasted on _ _ TV station, published in _ _ Today's special issue, and sent by mobile phone, China Unicom and telecom.
Organize and implement:
(1) District Consumer Protection Committee and District US Food and Drug Administration screened and identified 30 catering service enterprises;
(2) The District Consumer Protection Committee, the District Bureau of Commerce and the branches of the Consumer Protection Committee screened and identified 20 commercial and trade circulation enterprises;
(3) 30 furniture production and operation enterprises are selected and determined by the District Consumer Protection Committee and its branches;
(4) 10 automobile sales enterprises (4S shops) were selected by the District Consumer Protection Committee and its branches.
10, consulting service activities of famous enterprises
Conditions for joining the enterprise:
Consumer satisfaction units, double top ten units, double-base enterprises, contract-abiding enterprises, well-known trademark enterprises, etc.
Activity mode:
Relevant enterprises shall set up complaint desks in their own units and activity places to receive consumer complaints and provide consulting services.
In order to effectively commemorate the "3. 15 International Consumer Rights Day" in the whole region in 20 _ _ _, give full play to the social supervision function of consumer organizations, improve consumers' self-protection ability and awareness of rights protection, and promote the healthy development of consumer rights protection, Yuhang District Market Supervision Bureau and Yuhang District Consumer Protection Committee are specially formulated around the "hand in hand" determined by China Consumers Association.
I. Guiding ideology
Focusing on the publicity and implementation of the revised Law on the Protection of Consumers' Rights and Interests in People's Republic of China (PRC), and focusing on the annual theme activities, we will enhance consumers' awareness of safeguarding rights according to law and producers and operators' fulfillment of social responsibilities, promote consumption, and promote the in-depth protection of consumers' rights and interests in Yuhang District.
Second, the content of the activity
(1) Hold a series of activities such as seminars and symposiums around the theme year of "Let's work together and enjoy consumption".
Facing the new normal of economic and social development, Yuhang District Market Supervision Bureau and Yuhang District Consumer Protection Committee will invite NPC deputies, large shopping malls, supermarkets, enterprises, public enterprises, volunteers and other people from all walks of life to participate. By holding a series of thematic forums and seminars, we will give full play to the role of bridges and ties, unite the joint efforts of consumer rights protection, build a new pattern of rights protection, and strive to create a new situation of consumer rights protection; In accordance with the concept of "ruling the country according to law", mobilize and promote all sectors of society, fulfill various responsibilities and obligations stipulated in the Consumer Law according to law, and better safeguard the legitimate rights and interests of consumers; Strengthen social supervision, education and guidance, actively create a safe and secure consumption environment, so that consumers are happy to spend, worry-free consumption and enjoy consumption, and make new contributions to the important role of consumption in economic and social development.
(two) the organization to carry out legal publicity "six into" series of activities.
That is, the publicity of consumer rights protection is sent to communities, villages, camps, campuses, factories and business districts. The District Consumer Protection Committee, together with the member units of the Consumer Protection Committee and volunteers for consumer rights protection, focused on publicizing and implementing the Consumer Rights Protection Law, the Food Safety Law, the Measures for Punishment of Infringement on Consumer Rights and Interests and the common sense of consumer rights protection laws and regulations, and based on "one meeting and two stops", extensively carried out the "six advances" in consumer rights protection services through various forms such as training, seminars, lectures and distribution of leaflets. Guide consumers to form a civilized, healthy, resource-saving and environment-friendly consumption pattern.
(three) to carry out the "service consumption open day" series of activities.
Yuhang District Market Supervision Bureau and Yuhang District Consumer Protection Committee will hold a series of "service consumption open day" activities, such as the open day of the district complaint reporting center, the open day of the district quality measurement testing center and the open day of the district food and drug testing center. At that time, it will provide consulting and testing services for the public in food, agricultural products, medicines, health care products, consumer rights complaint reporting procedures, etc., improve the self-protection ability of consumers' consumption safety, and create a good atmosphere for maintaining consumption safety.
(four) to carry out food safety four "you and I walk together" series of activities.
The four "you and me" activities are: "I enforce the law, you participate", "I publicize, you pass on", "you point the topic, I test" and "you report, I investigate". Select key areas and products that people pay attention to, and invite NPC deputies, media reporters and consumer representatives to participate in law enforcement inspections. By participating in various special law enforcement inspection activities such as the 100-day battle for table consumption safety and the special law enforcement and rights protection action for consumer rights protection, the public's satisfaction with food safety and consumer rights protection work will be enhanced, and the public's enthusiasm for participating in food safety supervision will be guided and brought into play to build a new pattern of social governance.
(five) to carry out a series of consumer experience activities.
Yuhang Consumer Protection Committee will organize consumer supervisors, consumer volunteers and consumer representatives from all walks of life to visit commodity production enterprises, commodity retail enterprises, pharmaceutical production enterprises, commodity wholesale markets and other units to carry out a series of consumer experience activities. Let consumers fully understand the whole process of products from production to circulation, through layers of checks, and finally to consumers. Create a safe and secure consumption environment and enhance consumer confidence.
(six) to carry out media interaction and public display activities.
The District Consumer Protection Committee will publicize the enterprises of consumer trust units at all levels in provinces and cities in the form of opening columns in the news media, and introduce the practices and experiences of enterprise consumer rights protection; At the same time, the top ten enterprises with consumer complaints are exposed in the media every quarter. Strengthen communication and interaction with consumers and all walks of life to further promote the optimization of the consumption environment.
(seven) to carry out publicity and consulting services on the 3. 15 Rights Day.
On March 15, the District Market Supervision Bureau and the District Consumer Protection Committee set up 13 publicity and consultation service points in the whole region with the theme of "Serving the people 100". The main venue is located in Linping People's Square, and the sub-venues are located within the jurisdiction of each market supervision office. By then, all publicity service points will accept consumer complaints and provide the general public with all-round consumer rights protection consulting services including food and medicine, health care products and cosmetics, household medical devices and catering services. And in accordance with the principle of "multi-point acceptance, nearest handling", centralized acceptance of reports and complaints, the first time to deal with quickly.
(eight) the use of online platforms to promote consumer rights.
During the "3. 15" period, the District Consumer Protection Committee will officially open and operate the "Yuhang District Consumer Rights Protection Network". Use this network platform to issue consumption hotspots and consumption warnings, publicize new consumption laws and regulations, and safeguard the legitimate rights and interests of consumers. At the same time, through the production of a number of public welfare consumer rights protection messages, the information on the theme of China Consumers Association in 20 _ _ will be released to the people of the whole region in the form of Qixintong SMS platform, Yuhang Consumer Rights Protection Mobile Newspaper, Yuhang Consumers Association WeChat public platform, "Yuhang Consumer Protection Committee 3 15", Sina Weibo and Tencent Weibo. And publicize the common sense of rights protection and scientific consumption knowledge to consumers through mobile phones to raise consumers' awareness of rights protection.
Three. Activities require
Organizing various and rich commemorative activities of "3. 15" is an inevitable requirement to promote the development of consumer rights protection and social harmony and stability. It is also an important measure for the District Consumer Protection Committee and its branches to further protect consumers' rights and interests, and it is also an important way for the member units of each Committee to enhance the influence of the department and establish a good social image. To this end, the District Consumer Protection Committee put forward four requirements for the member units of each Committee and the branch of the grassroots consumer protection Committee:
First, we should carefully organize and carry out the commemoration of "3. 15" International Consumer Rights Day centered on consumer rights protection; All consumer protection branches should actively seek the support and participation of local leaders and carry out solemn, enthusiastic and solid commemorative activities to ensure the effectiveness of the activities.
Second, it is necessary to widely publicize and mobilize, improve the enthusiasm of government departments, enterprises and institutions, industry associations, news media and consumers to participate, and expand the influence of activities.
Third, we should increase publicity. During the activity, it is necessary to publicize the knowledge of consumer rights protection in an all-round, multi-angle and large-scale way, and create a strong activity atmosphere through news media propaganda.
School 3 15 activity planning scheme (selected four) I. theme, purpose and significance of the activity
In order to commemorate 3. 15 International Consumer Rights Protection Day, better implement the Consumer Rights Protection Law, Product Quality Law and other laws and regulations, publicize the theme activity of "Consumption and Service" held by the National Consumers Association in _ _ _, and call on the whole society to pay attention to expanding the relationship between consumption and service, economic development and social harmony, and strive to create a good consumption environment and improve consumers' consumption expectations. Improve citizens' awareness of consumer rights protection.
Two. Time and place of activity
Activity time: March 15 (all day).
Venue: Sports Square
Three. Plan, steps and methods of activities
Before the 1. event, we will publicize with the Consumer Protection Association of _ _ in advance. It is best to publish public service advertisements in the media (_ _ Daily) from June 5438+02 to June 5438+04, highlighting the theme of "consumption and service" this year.
2. Our department will apply for the electronic screen of the school to play videos related to consumer rights protection.
Our department will make posters and display boards for publicity.
4. Your company can distribute relevant leaflets and stretch relevant banners, and our company will send staff to assist in distributing leaflets and stretching banners.
5. Set up consumer consultation, consumer complaints and distribute relevant publicity materials on the spot. Carry out consumer knowledge publicity on the spot, and set up publicity panels such as consumer warning, consumer knowledge and consumer guidance.
6. In order to enliven the atmosphere, a cultural performance will be held after the opening ceremony (if necessary), and the program content is to be determined.
With the enhancement of people's legal awareness, more and more people begin to pay attention to infringement and rights protection, and the annual "3 15" Consumer Rights Day is also getting more and more attention. Consumer disputes, consumer traps, consumer misunderstandings and consumer damages are everywhere, and employment discrimination, economic disputes, insurance disputes, contract disputes and labor disputes have also increased geometrically; How to arrange the relationship among government responsibility, corporate conscience, workers' interests and consumers' rights and interests, and how to balance their responsibilities and interests. Therefore, this year, led by _ _ University Association, _ _ University Association, Association, Work-study Service Center and Esophageal Committee jointly launched a series of publicity activities.
I. Purpose of the activity:
In order to fully implement the Consumer Protection Law and the Labor Contract Law and better protect the legitimate rights and interests of consumers and workers; In order to promote the development of consumer and worker protection movement in China and improve the level and level of consumer rights protection and worker rights protection; In order to spread legal knowledge among the broad masses, carry forward the spirit of the rule of law, constantly enhance citizens' concepts of equality before the law, consistency in rights and obligations, fairness and justice, firmly establish and consciously bid farewell to the socialist concept of the rule of law, and promote the implementation of the basic strategy of governing the country according to law. The students of our school actively supported and cooperated with the "March 15" rights protection work, and carried out legal consultation and on-site rights protection activities with the legal publicity of consumer rights protection law, product quality law, anti-unfair competition law and labor contract law as the main contents. So as to improve the legal awareness of the broad masses, enhance the concept of the rule of law, encourage college students to participate in social practice and improve their legal literacy.
Second, the activity introduction:
1, the activity of "Rights Protection Through Train Entering University Campus".
Responsible unit: The Federation of Student Associations manages work-study programs.
Time: March 15, 8: 00 am-5:00 pm.
Venue: _ _ Outside the dormitory of the new and old campus of the College.
2. "Campus People's Livelihood Observation" activity.
Responsible units: Management Committee, Society, Society, Work-study Program Association.
Time: 8: 00 am-7: 00 pm on March 14.
March 15 8: 00 am to 7: 00 pm
Venue: supermarkets and canteens in the old and new areas of the school.
3. "Campus Rights Protection Knowledge Lecture" activity. (involving part-time jobs)
Responsible units: Work-study program associations, social organizations and management institutions.
Time: 6: 00-8: 30 pm on March 6th15.
Venue: Academic Lecture Hall on the second floor of the library or Building 8.
Third, the activity organization:
Sponsor: _ _
Fourth, activity preparation:
1. Set up the "3 15" activity preparatory committee, make overall arrangements for various activities, determine the activity contact person, and pay attention to the activities in time.
2. Establish a contact group to coordinate and arrange activities in an all-round way.
3. Set up a preparation team for event materials, assign their respective tasks, comprehensively collect event materials, and report the preparation process to the Preparatory Committee in time.
4. Set up an event production team to be responsible for the production of event-related materials such as event leaflets, event posters, pre-event posters and banners.
Verb (abbreviation for verb) concrete plan:
(A) "right through train into the university campus" activity program
1. location: outside the dormitory in the old and new areas of the school.
2. Activity time: 8: 00 am-5: 00 pm on March 15.
3. Activity preparation:
1.3 10 Contact the Municipal Administration for Industry and Commerce and the Municipal Consumers Association for timely communication.
2.3. Apply for the venue on10 day.
4. Activity content: Invite the staff of _ _ _ Municipal Administration for Industry and Commerce, Consumers Association, or our school's law teachers and backbone students with strong legal knowledge to form an advisory group, which is responsible for answering the questions of the students on the spot.
(B) "Campus People's Livelihood Observation" program
1. Location: supermarkets and canteens in old and new areas.
2. Activity time: 8: 00 am-7: 00 pm on March 14.
March 15 8: 00 am to 7: 00 pm
3. Activity preparation:
Personnel statistics were conducted on June 5438+0 and March 10, and 6 people were selected as the leading group of campus livelihood observation.
2.3 10 to June 13, the propaganda department began to put up posters, and the school broadcast room publicized the recruitment of "campus livelihood observers" and was responsible for statistical grouping.
On March 3 13, the list of 200 people who became "campus livelihood observers" was announced, divided into two groups, A and B, and then divided into groups such as canteens and supermarkets, as well as the campus livelihood observation leading group.
In April and March 14, group a arranged to go to all points for investigation.
On May 31May, Group B arranged to go to all points for investigation.
4. Activity content: Recruit and select "campus livelihood observers" throughout the school. "Campus People's Livelihood Observer" is based on the majority of students, covering different colleges, different grades and different nationalities, and has established a benign communication channel between students and schools, laying a good foundation for guiding the majority of students to participate in campus democratic management this semester.
5. End of the activity:
Meetings were held on June 5438+0 and March 17 to sum up experience and commend outstanding "people's livelihood observers".
On February and March 19, the people's livelihood observation group wrote a summary report, and each group wrote an investigation report.