I can see that you are a kind-hearted person, and you can try to avoid conflicts with others. But debt collection doesn't hurt. This is really not an easy thing. Many times, you need to be tough before you can handle it. Therefore, my suggestion is to cure the enemy first. So you can try to communicate with customers first, and the communication mentality must be correct and peaceful. The general content is as follows: you don't handle our payment problem, don't you know? Yang or did I do something wrong? Or is there something wrong with our product that makes you uncomfortable? If you have these questions, please be sure to ask them, which will also give us a chance to grow, and we will thank you very much. If it's okay with us, it doesn't matter if your company is short of money recently or has other ulterior secrets. Please give me a repayment guarantee. It says the repayment amount and the specific repayment time. In this way, I won't rush you again within the repayment time you promised, so that you can repay calmly. After all, everyone will encounter difficulties. I hope we can become friends through this. If we are friends, we should help them when they are in trouble. After this kind of communication, if the other party still doesn't respond, or the response is very bad, it needs to be tough. The method is as follows: 1. Please persuade the influential middleman; 2, follow the dunning at home, keep an eye on it, and be sure to put on the posture of not giving up until you reach your goal; 3. Warn him that he will write a post on the Internet to expose him; 4. If it is Ali's customer, warn him that he will complain about Ali; 5. Write down a banner, find a group of people, go to the gate of their factory, shout the slogan of paying back the money and bother him; 6. Hit the customer and deduct him on credit; 7. Pull the goods directly at the door and deduct the payment; 8. Send a lawyer to inform him. In short, we should try our best to help a kind person; We can't let the bad guys go easily.