1. As a franchise enterprise, KFC's high-standard service quality is its lifeline and its capital to participate in the competition. To this end, KFC has created a strong service-oriented corporate culture. While employees have accepted KFC's organizational culture, their various complicated rules and regulations have been deeply internalized in their hearts.
2. Corporate culture can be compared to the "gene" of behavior, which provides the core values of the enterprise through rituals and incentives. If all kinds of rules and regulations and service norms are "tangible rules" to regulate employees' behavior, then corporate culture exists as "intangible rules" in employees' consciousness.
Extended data:
There is no end to training:
1, "Base yourself on China and integrate into life" is not just a slogan for KFC, a world-famous fast food chain, but a tangible action. KFC belongs to the largest Yum! Brands in the world! Global catering group. Since 1987, 1 1 entered China in June, more than 1200 chain restaurants have been opened in more than 260 cities across the country.
2. With the gradual enrichment of management experience, the continuous expansion of personnel scale and the continuous improvement of management system, the total number of employees in China has exceeded 70,000, achieving the strategic goal of 100% localization.
References:
Baidu Encyclopedia-KFC Corporate Culture