There seems to be a contradiction in your above situation, mainly saying that it will take a month to clean up the port. There must be something wrong with this, but after all, we are not insiders and don't understand the internal situation. You can try it in the following ways:

First, by dialing 10000, you can directly handle it manually, and then you can enter the bill first. Because you enter the telecommunications system, you will go through the process, and whether you can install a computer will automatically allocate resources.

Second, handle it in the online business hall and see what they say.

Third, you can find the community manager in your area, that is, the telecom maintenance personnel to understand the situation. If your building has no resources, you can apply to the address next door and pull it from there.

This is to be solved. No big deal. If there is a shortage of resources in a large area, it can be reflected by the number 10000, so that they can expand their resources.