The people's governments at all levels and the departments of the people's governments at or above the county level shall unblock the channels of letters and visits, and provide convenient conditions for the letters and visits to reflect the situation, make suggestions, comments or complaints in the form stipulated in these regulations. No organization or individual may retaliate against the complainant.
"The hotline unites people's hearts and warms the front line." Hotline The majority of women support the leadership of the Party, love the motherland, abide by the rules and regulations, consciously carry forward the new civilization and the spirit of "four haves and four selfs", love their jobs, strive for perfection, unite and cooperate, and answer the phone more than 0/00 times a day throughout the year.
In the face of the demands of the masses, listen carefully, serve enthusiastically and answer patiently, properly solve the hot and difficult problems reflected by the masses, really make the mayor's hotline "hot" and let the hearts of the masses "warm"; They are not only operators, but also mothers and expectant mothers. Although they have a young son and are pregnant, they still insist on getting to work early and trying to finish all the work. They love learning, make progress actively, overcome all kinds of difficulties, often use their spare time to recharge their studies, study their business, strictly formulate and implement training objectives and tasks, and constantly improve their service skills; They are full of childlike innocence, do a good job with their hearts, face up to difficulties when encountering problems, dare to take responsibility, and dare to work hard until the worries, anxieties and worries of the masses are effectively solved.