Article 1 In order to strengthen the management of security guards, improve the quality of security services and promote the healthy development of security work. According to the spirit of relevant safety management regulations, combined with the actual situation of classroom management, these regulations are formulated.

Article 2 The doorman on duty must be serious and responsible, actively cooperate with the office of the classroom management center to do a good job in classroom management, open and close the classroom door and related equipment on time according to the class schedule, and report the relevant situation to the office of the classroom management center in time.

Article 3 the personnel on duty must be clean and tidy. Treat people with enthusiasm, courtesy and thoughtfulness, and take the initiative to answer the difficult questions of the faculty. No chatting, fighting, etc. In the workplace. Be vigilant to prevent fire, theft and damage.

Article 4 The guard registration system shall be strictly implemented. When foreigners enter the teaching building, they must show their valid certificates or be accompanied by our school staff. They can only enter after registering the basic information, and the packages carried by foreigners should be strictly checked when they go out.

Five, cooperate with the classroom management center office to do a good job in the maintenance of equipment, circuits and other facilities to ensure the safe use of equipment and circuits.

Sixth working hours must be turned on classroom monitoring equipment, always pay attention to safety and theft, not to use monitoring equipment for various games and other operations. Irrelevant personnel are not allowed to enter the duty room to check the monitoring situation and video materials.

Article 7 The security personnel who take over the shift system (1) shall take up their posts 10 minutes in advance as required, and record the succession time in the shift register; (2) During the succession, the security personnel of the succession shall hand over the problems that need to be paid attention to or handled on duty to the security personnel of the succession. (3) If the security personnel find problems in the acceptance process, the security personnel who take over shall bear the responsibility. After acceptance, the security personnel on duty shall be responsible for the problems arising after leaving their posts; (4) After all matters are made clear, the security guards who take over should record the off-duty time in the register and sign it before leaving the post; (5) The successor shall not leave his post before the successor arrives. If the successor fails to arrive, the successor will leave, and the problems occurring during this period shall be the responsibility of both parties. Even if it's no problem, we should deduct their wages, informed criticism.

Eighth duty room staff are not allowed to leave their posts at will. If there are adverse consequences due to dereliction of duty, the responsibility of the personnel on duty shall be investigated, and economic and administrative treatment shall be carried out according to the situation; Serious and responsible work, error-free accidents will be given appropriate rewards.

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Operation management system of security department

Three. safety regulations

1. Strictly abide by the hotel's various management systems and safety operation procedures, and use various protective tools correctly.

2. Be familiar with the safety situation of this department and this position, and conscientiously implement the "who is in charge and who is responsible; Who is on duty, who is responsible for the safety post responsibility system.

Smoking is prohibited at work.

4. It is forbidden to use and install all kinds of electrical equipment and connect wires without permission.

5. It is forbidden to bring guns, ammunition, toxic substances, inflammable and explosive substances into the hotel, and report the above items to the department head or the security department in time.

6. Protect the lives and property of guests and hotel employees. If any danger is found, report to the department head immediately, and actively assist the department head or relevant departments to eliminate the danger.

7. A large amount of cash and valuables are not allowed to be brought into the hotel and stored in the office or locker.

8. Without the approval of the relevant departments, employees are not allowed to stay in the store or dormitory with others, and those who have been approved should go through the registration formalities.

9. Do not use and misappropriate all kinds of fire control facilities and tools without authorization.

10. Strictly abide by national laws, decrees and regulations. When an illegal act is found, it should be reported to the relevant departments in time, and those who conceal it or knowingly commit it should be punished by the relevant departments.

1 1. All employees of the hotel are not allowed to bring any luggage, clothes and parcels into the hotel, and the items they carry should be handed over to the doorman for inspection.

12. In the hotel, if any left-over items are found, they must be handed over to the department head or the manager on duty in time, so that they can be handed over to the security department in time.

Four. Guard system

1. Strictly check the articles carried and transported by people and vehicles. It is forbidden to carry dangerous goods and prohibited items without permission. Those who go out with their belongings should ask for the "going out procedure" issued by the general manager's office.

2. Diversion of vehicles and pedestrians, to ensure that the doorman's area of responsibility is orderly.

3. Suspicious personnel and articles, especially clues of illegal crimes, are found on duty, and should be reported to the security manager in time, actively cooperate with the public security organs to carry out their work, and take corresponding measures.

Verb (abbreviation of verb) passenger vehicle management system

1. For vehicles entering and leaving the hotel, be sure to pay attention and guide the vehicles to enter the lobby according to the circuit.

2. Order the driver to park the vehicle in the parking space.

3. During the meeting or during the rush hour, only guide the guests to the parking place without specific instructions, but pay attention to observation to avoid accidents, and avoid traffic jams after answering three questions.

4. Specification for commanding the vehicle: face the driver, extend your right hand horizontally, put your fingers together, palm 45 degrees, lift your left forearm at 90 degrees with your body, put your fingers together, palm inward, swing your forearm 45 degrees to the right and repeatedly. When the vehicle stops, put down your hand.

5. For vehicles that are not parked according to regulations, you must salute the driver first, and then command the vehicle parking specifications according to regulations.

6. Vehicles should salute when entering and leaving, and make auxiliary gestures.

7. Vehicle parking should be consistent from beginning to end and classified.

Six. Property commodity out-of-store management system

1. All hotel articles purchased by hotel employees or outsiders must show the "Exit Procedures" to the Security Department when they are taken out.

2. The general manager's office is responsible for going out. The "Going Out Procedures" presented by the General Manager's Office can only be issued after being certified by ministry of materials and equipment and relevant departments, and it is not allowed to be opened at will.

3. Security personnel must strictly check the hotel articles carried by people outside the store, and they must go through the formalities of the general manager's office and relevant departments before they can be released.

4. Hotel articles must be taken out at the entrance and exit of the staff passage, and not from the main entrance of the hotel.

5. Hotel staff must strictly implement the system of entry and exit procedures, and it is strictly forbidden to take out or lend items at will.

Seven. Measures for the administration of walkie-talkie use

1. Once the walkie-talkies in each post are debugged in place, they should be locked, and the personnel on duty in each post are not allowed to unlock and debug at will. Violators will be punished in use.

2. The walkie-talkie is generally clamped on the right front side of the armed belt and can be removed when used. No one is allowed to play, and offenders will be fined.

3. Check carefully when handing over the walkie-talkie at each post, and adhere to the principle that whoever uses it is responsible and whoever is damaged is responsible.

4. The walkie-talkie should be used correctly. Under normal circumstances, it is not allowed to press the launch key. If there is any violation, the department will deal with it.

5. Under special circumstances, you can ask the foreman for instructions by walkie-talkie, and the dialogue should be simple and clear.

6. The foreman is responsible for replacing the battery, and the battery to be charged should be placed in the designated place, and the department should master the charging time in a unified way.

7. If the interphone is found to be faulty, contact the department for maintenance in time.

Eight. Measures for the administration of umbrellas

1. The umbrella is stored in the department office, and the foreman is responsible for collecting it when necessary, and checking whether the umbrella is damaged on the spot and declaring it.

2. To continue to use umbrellas continuously, all posts should be handed over to each other.

Umbrella is not allowed to be misplaced. When not in use, the foreman will take back the umbrellas of each position and hand them over to the office for safekeeping in time after inspection.

4. If you don't take care of the umbrella, you will be fined for damage 100 yuan.

The foreman is responsible for collecting umbrellas, and those who fail to implement this regulation seriously will be punished.

Nine. Measures to deal with problems on the spot

1. In case of conflict or dispute in the hotel, the security personnel should stop it in time and report to the leader.

2. When on duty, if obvious illegal and criminal acts are found, report to relevant leaders in time to stop criminal acts, arrest criminal suspects, protect the scene and assist public security personnel in investigation.

3. In case of drunkenness, dance floor booing, etc. We should stop it and control the development of the situation.

When people enter the hotel, they should pay attention to their behavior and politely persuade them to leave the hotel.

5. When there is a dispute in front of the lobby or in the hospital, quickly take the guests away from the scene and deal with them with the security department or relevant departments to avoid adverse effects.

6. Deal with the problem calmly, solve it in strict accordance with the hotel rules and regulations, and handle it properly.

X. Working procedures for receiving reports

1. Receive the whistleblower warmly and make records.

2. Make report records.

If the informant is the victim, he only needs to make a statement; If it is not the victim, it is necessary to find the victim and let the informant and the victim make a statement. At the same time, the receptionist should record the report in the case register and report it to the manager of the security department.

3. Analysis and investigation of cases.

(1) Protect the crime scene.

(2) If it is possible to continue committing crimes, an ambush should be arranged immediately.

(3) Investigate and verify the specific details of the report in time.

Step 4 ask for instructions

On the basis of analysis and investigation, the suspected case should be reported to the public security department first, and at the same time, it should be reported to the competent leader and the superior competent department for instructions.

5. Cooperate with detection

(1) internal queue investigation, found the suspect. The excluded suspects should be examined one by one to find out the doubts, and the key objects should be investigated and verified one by one to ensure that the negative identification is justified.

(2) Do a good job in mobilizing the masses to provide clues. According to the case, the security department should carry out employee mobilization work purposefully and planned in the department or group that determines the scope of investigation, so that employees can actively report information, raise doubts and provide clues.

Deal with the aftermath

After the case is detected, it is necessary to sum up experience and lessons in time, find loopholes in safety management, and put forward rectification opinions to relevant departments to correct them. Materials formed in the process of investigation should be sorted and filed.

Eleven. Management system for foreign construction personnel

1. Foreign construction personnel must go through the formalities in the security department before construction and receive safety education before construction.

2. All construction personnel should wear temporary passes to enter and leave the hotel, and they should consciously accept the inspection of security personnel when entering and leaving the hotel. All the articles (except personal articles) they carry must have a certificate issued by the head of the construction department before they can be released. Anyone who does not wear a certificate, enters the hotel without a license, or fraudulently uses another person's certificate is in violation of management regulations.

3. Construction personnel should pay attention to gfd, and are not allowed to walk barefoot. They are not allowed to enter the hotel wearing only vests and slippers.

4. Construction personnel shall strictly implement relevant hotel regulations and construction requirements, and walk and move according to the specified route. Do not enter the guest room area without authorization, and do not use guest facilities.

5. The construction personnel shall strictly implement the relevant regulations of the hotel on fire fighting, naked fire, electricity consumption and the use of flammable materials.

6. Construction personnel shall go through the registration formalities before entering the site, wear the pass issued by the security department when entering the site, and shall not receive visiting relatives and friends on the construction floor and place, and shall not stay overnight.

7. Those who violate the above provisions will be punished according to the circumstances until the relevant personnel are refused to enter the hotel for construction. If the construction unit is poorly managed, instruct the person in charge of the unit to make corrections within a time limit, or report to the general manager to terminate the contract.