The bank account manager who has worked as a micro-loan for two years has a good personal performance. I once won a model award for the banking system. Now I'll talk about my work experience. To be a good account manager of small and micro loans, I need a little personal accomplishment first:

First, you must have strong public relations skills, communicate effectively with customers in time and establish good cooperative relations.

Second, you should master the basic and systematic marketing strategy, actively learn this knowledge and master all the implementation skills.

Third, as a bank's micro-loan account manager, he should have a good professional quality, adjust his working status, and have a strong sense of service and professional service knowledge.

Fourth, as the account manager of micro-credit loans, he should be able to actively mobilize the resources of commercial banks, provide customers with all-round and integrated services, and coordinate the different service needs of customers.

Fifth, the bank's microfinance account manager should have his own creativity and analytical ability, be able to solve problems independently, and have the ability to systematically and professionally train and upgrade ordinary bank employees, so that trainees can become high-quality employees.

Of course, if you want to be a successful account manager, not only the above basic qualities, but also you need to work hard from several aspects. Please refer to the following:

First, set a goal. It's easy to set a hill just a few hundred meters away, but the harvest is definitely small. We'd like to make a reservation for the Himalayas. Not shouting slogans, of course. To set phased goals, climb 4000m first, then 6000m, and finally 8000m. One step at a time every day.

Second, to be an account manager, we must be determined to be the best account manager. Banks are service industries, and 100% depends on talents. Success is nothing and failure is nothing. To occupy the world, it is necessary to cultivate first-class CEO；; To be first-class in marketing, it is necessary to cultivate first-class marketing talents; To obtain first-class customers, it is necessary to cultivate first-class account managers. Talking about talents should be people-oriented, and you can't just talk without practice. Banks should be based on internationalization and compete with international and foreign banks. The most important thing is to cultivate compound talents, international talents and high-quality talents. Banks may fail, but people will not.

Third, people's quality is more important. Dealing with high-quality people, so we need high-quality talents. Quality is not innate, but cultivated and precipitated in work, life and dealing with people.

Fourth, we must serve first. The most basic thing is to be polite. Others bow 45 degrees, and I bow 90 degrees. I smile sincerely. As an account manager, there is no reason to keep a straight face to customers. A heartfelt smile. When we face customers, we should be all smiles and take the initiative to serve them. What service do you want? What else can we do for you? With our professional knowledge for the sake of customers, take the initiative to bring spring breeze to customers.

Fifth, play the time card. We have no reason to keep customers waiting for a long time. The customer has a deposit. As long as it is real money, we will take the money and the customer will leave. There are two customers waiting at the counter, and the window will open soon, or the backstage staff will come forward to help immediately. After the client left, we slowly did our own thing.