2. After the employees of the insurance company arrive at the scene, they will conduct a preliminary inquest and damage assessment on the accident situation at the scene, and then issue relevant accident responsibility reports. If both parties reach an agreement on the spot, they can sign relevant agreements;
3. After both parties sign the mediation agreement, the insurance company will make compensation according to legal procedures.
The above is the general mediation process of insurance companies.
Brief introduction of insurance company's claim process
In real life, when the insured has an accident driving the insured vehicle, he needs to report it to the insurance company on the spot, and the insurance company will send staff to the scene to take photos to determine the damage and issue relevant responsibility reports. After the insurance company determines the loss, the insured needs to submit the corresponding claim application materials. The insurance company will review the materials submitted by the insured in accordance with the regulations. If there is no problem, it will inform the insured to negotiate compensation with the insurance company. If the insured and the insurance company reach an agreement on the amount of compensation, they can wait patiently for the insurance company's claim. This paper mainly aims at the knowledge points related to the general mediation process of insurance companies, and the content is for reference only.