At 8 o'clock in the evening, the music of square dance just stopped on the basketball court in front of Building 299, Baolong New Village, Dacun, Dalang Street. Sister Liu and her sisters turned and walked into the V station next to the stadium, holding a cup of hot tea in their hands. Laughter and laughter in the small v station.
In Baolong New Village at night, the Party-mass service V station is brightly lit, like a ever-burning lamp accompanying the nightlife of residents.
At 9: 00 p.m 15, in front of v station of the party-mass service in Minle Community, programmer Chen Yong gently turned his head to "brush his face" and the door opened immediately. Walking into station V, he sat down in the conference room, opened his books and began to prepare for the on-the-job postgraduate exam.
Chen Xinfan, Liu Jie and Chen Yong are three people with different identities. Their life trajectories all intersect with the same space-24-hour Party-mass service V station at different times on the same day.
24-hour Party-Mass Service V Station is the first in Longhua District, Shenzhen. Since the beginning of this year, Longhua District has taken the lead in setting up the 14 "open-door" Party-mass service V station in urban villages, industrial parks and old communities with large population and public facilities gaps.
V station is small, but convenient services are readily available.
Station V, which is open 24 hours a day, is small as its name implies, but it can provide one-stop service from people's livelihood business agency to self-help government service. Especially at night, the brightly lit V station is like a warm ever-burning lamp, accompanying people in party member.
"Closest to the masses, closest to the masses" is the "concept" upheld by the 24-hour unattended "no door closed" V station, and it is also the common feeling of Chen Xinfan, Liu Jie and Chen Yong.
1, a "long queue" gave birth to a new idea of party-mass service.
In Longhua District, V station, 24-hour opening, one-stop service and so on are nothing new.
About two years ago, Longhua District, based on the standardized requirements of urban grass-roots party building in Shenzhen, took Longhua Street as a pilot, and extended the construction of a number of V-stations serving the party and the masses outside the 1 community 1 supporting service center, which expanded the coverage of serving the masses and was affirmed by the masses in party member.
Longhua District has established a service center in 1 community, and also built a number of V-stations serving the party and the masses.
In Zhangge Community Party-mass Service Center, the first one-stop convenience service and 24-hour library were launched, which were also welcomed by residents.
However, it is a new measure to integrate V station with 24-hour open and one-stop service.
Above the threshold of V station for Party-mass service in Baolong New Village, the clock representing 24-hour opening is conspicuous.
V station of Baolong New Village is the first V station that is open to test water 24 hours a day. Liao Hongyuan, the person in charge of Da Lang Street Station V and the first secretary of Langkou Community, visited Baolong New Village Community and saw that in order to submit the family planning materials for kindergarten admission, parents lined up in the community party-mass service center.
"Parents take time off to hand in materials, and I thought at that time, can we have this kind of agency service at station V, and parents don't have to take time off after work," Liao Hongyuan said.
The long queue of the Party-mass community service center has become the trigger point of the 24-hour V station.
By then, the "9-to-6" party-mass service V station has been piloted in Longhua Street. Liao Hongyuan wondered whether the service mode of "nine to six" could be broken. "Since party member serves the people, it must be based on the convenience of their time. It is obviously not enough to work nine to six."
This epiphany is the general trend of the development of station V. The organization department of Longhua District Committee quickly pushed the original scattered party-mass service station V into the upgrade track, and extended the service time from "nine to six" to "open 24 hours", which gave birth to a brand-new party-mass service model.
2. "eat crabs" baolong new village station v
From a long queue in the community service center between the party and the masses, Liao Hongyuan saw the clue of the comprehensive upgrade of station V from service time to service content. The organization department of Longhua District Committee saw the new direction of community governance, management and service towards precision and refinement, and then scientifically planned the construction of V station and vigorously promoted the innovation and development of V station.
However, although the concept of "24-hour opening" is eye-catching, it has triggered a series of topics when it landed: What services do people in party member need, especially after work? Do you need someone on duty to open at night? How can people get in and out easily, and how can the required services be carried out? How to solve the problems of safety and supervision?
You can enter the 24-hour V station through face recognition.
Undoubtedly, the cracking of this series of topics constitutes the main framework for the overall upgrade of the Party-masses service V station.
Under the careful guidance of the Organization Department of the District Committee and the leadership of the Party Working Committee of Dalang Street, on September 23rd this year, the newly-built Party-Mass Service V was officially opened on the first floor of Residential Building No.299 next to the basketball court in Baolong New Village. Around the lintel of station V, the word "24 hours" stands out.
"Everything is based on the convenience of residents."
As the first 24-hour V station in the whole region, Baolong New Village V Station is different:
By installing high-definition surveillance cameras, automatic doors, ID card readers and other equipment, the service time will be extended to 24 hours and unattended. Residents can freely enter and leave the V station by swiping their ID cards, and the staff can check the situation of the V station in real time on the mobile APP and have a man-machine conversation. Management and operation can be "controlled by one hand".
At the same time, station V set up a "party building treasure chest". On the one hand, party member receives party flag, party emblem, party constitution, notebooks for organizational life and other supplies free of charge by swiping his ID card. Joint party branches and mobile party member can rely on their posts to carry out organizational life anytime and anywhere and learn new ideas and requirements; On the other hand, it provides residents with 16 self-service and agency services for six livelihood businesses, such as site use certificate, small-scale project and family planning certificate.
The former includes clothes mending, umbrella enjoyment, simple medical care, application for "youth station", recruitment, and information provision for renting houses. In particular, there is no charge for document printing, data copying and photo taking. In the latter case, residents only need to prepare the relevant documents for business, brush their ID cards and put them in the designated boxes. The community party Committee will open the box at regular intervals, and the system will automatically notify you to collect it after completion. Residents can take it away by swiping their ID cards, thus avoiding the pain of residents running around.
The "closed" V station is very convenient. The picture shows the residents of Baolong New Village coming to V Station at night 10 to handle agency matters.
"All services are aimed at the needs of residents, and everything is based on the convenience of residents," Liao Hongyuan said. Today, V Station of Baolong New Village has been put into use for less than two months, and has served more than 5,000 residents. The warm and caring service has been well received by the people in the jurisdiction.
4, version 2.0 Party-mass service V station is coming!
Open 24 hours a day, unattended, intelligent monitoring, one-stop service ... V station of Baolong New Village has refreshed the outside world's understanding of the service position between the party and the masses, and also explored a new way of party-mass service.
Longhua is the most densely populated urban area in Shenzhen. There are many villages in the city, many industrial parks, a large number of migrants, and great pressure on management services. How to sink more resources, management and services to the places where the masses need them most and get through the "last step of serving the masses" is an urgent question.
The exploration of V station in Baolong New Village obviously has great demonstration value and promotion significance. Under the leadership of the Organization Department of Longhua District Committee, Baolong's thoughts have been further refined and sublimated, with branches and leaves all over the region.
Today, Longhua has 14 24-hour Party-mass service V stations. These "non-closed" new V stations take the community party-mass service center as the "center" and the people's needs as the "radius" and guidance, covering an area of about 50 square meters, and are located in densely populated places such as urban villages and industrial parks, and are not covered by the community party-mass service center.
Moreover, V station adopts standardized construction, designs a 24-hour logo with high recognition, and has unified standards for built-in functions and services. The unification of service teams and management norms has enhanced the authority of the service positions between the Party and the masses and the people's trust in party member.
In Zhonggangxing Industrial Park, the 24-hour V station has become the signboard of the park. Chen Xinfan, the person in charge of the property management office in the park, always likes to visit the V station. He was full of praise for all kinds of convenience facilities provided by station V, especially the self-service photography, printing and copying machine. "This is the service we have been looking forward to, which is very convenient for young workers in the park, and the competitiveness of our park has been greatly improved."
5. "We feel like hosts."
The reloaded 24-hour party-mass service V station has been endowed with richer connotations.
The person in charge of the Organization Department of Longhua District Committee explained that the connotation of V Station is 4V: aiming at values (values), spreading correct values, guiding and promoting party member people to practice socialist core values; Taking VIP (important person) as the purpose, people as the center and serving the people as the most important person; With the concept of volunteers, a new normal of "party member volunteers to lead and the masses to participate voluntarily" will be formed; Take sound as the role, convey the voice of the party and listen to the voice of the people.
Among them, activating residents' deep participation in community governance is regarded as the top priority of V Station's mission.
As the forerunner of the 24-hour V station, the V station in Baolong New Village once again drank the "head soup". Station V has established an integral management system for community governance and set up a list of 67 points in the category of 10. Residents get points by participating in voluntary service, reporting security risks, participating in various community rectification actions, etc., and the points can be exchanged for gifts such as cooking oil and rice, so as to mobilize and lead residents to volunteer to serve Station V, * * * serve the masses and contribute to community governance.
"We classify the safety, management and services of the public, and residents can join the volunteer group by scanning the code. You can earn 15 points for every hour of service, 120 points for one day, and you can exchange laundry detergent. And 1300 points can be exchanged for mini refrigerators, microwave ovens, readers, etc. " Party workers at station v admit that at present, v.
Not only that, Station V received residents' demands, and the community party committee appointed party member and staff to take the lead, organized residents' volunteers to carry out rectification, and announced the rectification situation in the "public opinion wall" of Station V in time. "Each piece has been implemented, and each piece has an echo", which has formed a benign interaction between the community * * * construction * * * governance * *.
In Baolong New Village, Station V is at the foot of the residential building, and every step of Station V is under the eyes of the residents.
"We have witnessed every service and every activity at Station V ... We are both service enjoyers and service participants." Teacher Xia Junyong, a volunteer, lives in Building 280 diagonally opposite Station V ... He said frankly, "Having lived here in Baolong for more than 20 years, the biggest feeling now is that the party organization is with us, and we feel that we are masters of our own house."
It is understood that as of June this year 1 1, Longhua District * * has built 193 party and mass service centers, including communities, industrial parks, commercial buildings, business circle markets, large enterprises, large social organizations, and a number of party and mass service V stations in urban villages and old communities, which have been built./kloc-