The second step is to encourage customers.
The third step is service support. Customer feedback problems should be solved in time.
The fourth step is to create added value. Help customers create greater value.
In short, the company should raise the maintenance of customers to a strategic level. Customer relationship management is not only the work at the sales level, but also the overall problem at the company level. For customer management, the company should establish a perfect customer asset management form.
good luck