Corporate Travel Summary Report 1
In spring and April, the grass grows and the warblers fly, and the willows brush the shore. This season, everything is revived and full of vitality, which is a good time to go for an outing. In order to enrich employees' spare-time life, enhance communication and cooperation between departments and enhance enterprise cohesion, the company organized all employees to carry out spring outing activities in Jiezi ancient town with beautiful mountains and rivers on April 2 1. Yu Wenquan, president of the company, attached great importance to this activity. From the choice of spring outing location to the specific plan and details of the activity, he reviewed the questions one by one and personally participated in the activity.
Jiezi Ancient Town is located at the foot of Fengqi Mountain, 25km northwest of chongzhou city. It is connected with the back mountain of Qingcheng, and it is surrounded by mountains and waters. It not only has the beauty of mountains and rivers, but also has 32 temples and other historical sites centered on Yan Guang Temple, which is an ancient temple in the Tang Dynasty integrating natural scenery and human landscape. The ancient town is surrounded by two mountains, which embrace each other. The mountain borrows water to borrow light, and the water reflects the mountain. It is a unique water town in western Sichuan. Water transport has always been an important channel for Sino-Tibetan exchanges. Later, it was recorded that "all Tibetans eat Yongkang tea", and the prosperity can be seen. The ancient town follows the composition of a typical ancient town in western Sichuan, the low-eaves wooden door Qingshi Road. The clear river flows along the street, showing the simplicity and elegance of the street. At 8: 30 in the morning, the employees who participated in the spring outing, under the leadership of the company, took two buses, laughing and admiring the distant mountains and the nearby Taiwan along the way, and arrived at Jiezi Ancient Town after an hour's drive. Before the flower viewing activity, the administrative department specially organized a group fun activity competition, which included three items: "balloon running", "two-legged running" and "human chair". After drawing lots, we formed four teams, namely, flowers and birds, full love, spring breeze and drizzle. Each team chooses its own captain and displays a resounding name. The game hasn't started yet. Under the leadership of the captain, each team is actively preparing and eager to try. As soon as the whistle sounded, the players tried their best, and there were "dragons and tigers jumping in various ways" everywhere on the field: some walked lightly and in unison, some struggled to jump and stumbled, and some fell to the ground in a hurry ... It was really the Eight Immortals crossing the ocean, showing their magical power. The participating employees threw themselves into it wholeheartedly, and the cheers and shouts on the sidelines, together with laughter, came one after another, pushing the activity to one climax after another. In the end, the team full of spring leads the way to win the championship, but the result of the game is not the most important. Happiness and laughter are always the main theme of the game. At the lunch dinner, the administration department held a short award ceremony for each team. During the dinner, Yu Wenquan, the president of the company, led the leaders of various departments and the boss of the branch to propose a toast to everyone in turn to connect feelings. The atmosphere is harmonious and active. After lunch, everyone is free to move around, or wander together in the ancient town of Shan Ye, or have tea, chat and play cards in groups of three or five. Wandering in the breeze in April and bathing in the sunny spring day. Fengqi Mountain in spring is beautiful, with lush trees, beautiful scenery and flowers, which makes people feel elegant and comfortable. In spring, the ancient town of Jiezi is a leisure place. Walking in it, you can get rid of the precipitated emotions. In the lingering footsteps, the tense city rhythm has obviously slowed down, and everyone is enjoying leisure and happiness outside work.
The day's activities are short and full, and all employees embrace and relax, enjoying the freshness and ethereal nature. Under the leadership of the company, this activity was organized in an orderly way and was a complete success, which played a positive role in mobilizing the enthusiasm of employees, strengthening communication among employees and enhancing team awareness. I believe that after returning to their respective jobs, everyone can devote themselves to their work with greater enthusiasm and work hard to build a corporate brand!
Corporate Travel Summary Report II
At 5: 00 am on August 7, the company's tourism members gathered at three stations and took a bus from the triangle to Shandong tourist area. 5-day tour of this tour; Tourists * * * 3 _ _ _ _ _ _, including hotel 2 _ _ _ _ _ _ _; Team members of other member enterprises _ _ _ _ _ _ _ _; Family members _ _ _ _ _. The tourist routes mainly reach Huangdao, Qingdao, Penglai, Long Island and Yantai. Visit1_ _ _ _ _ _ _ attractions. 1 1 afternoon 18: 50, all members of the tour group flew directly from Yantai to Beijing, and then returned to Langfang safely, and the tour ended successfully.
The purpose of this activity is not only a good opportunity for everyone to relax physically and mentally, but also a good opportunity to go out and study. What is important is how to integrate team spirit into the activities on the basis of showing the group's concern for employees, and what is more important is to create a United, cohesive, active and enterprising atmosphere for all employees.
The trip is divided into several stages.
First, preliminary preparation and formulation
1. According to the policy and the spirit of the instructions of the superior on tourism activities, the trade union of the company first organized the managers of all departments to hold a briefing to report the spirit of this activity, the tourism situation and the overall thinking of tourism to everyone. Managers of various departments put forward many ideas. Finally, the ideological understanding was unified, and the managers of all departments unanimously expressed that they should accurately convey the spirit of activities to employees and do a good job of ideological mobilization with the trade unions.
2. Make plans and sign agreements. In order to satisfy the employees in this trip, the trade union organizers brought together the heads of various departments, backbones and employees with rich tourism experience, and made a detailed study on the selection of tourist routes, the essentials of signing agreements, the precautions for tourism safety and the arrangement of specific activities. According to the principle of giving priority to work, rewarding the advanced and caring for the elderly, the list of people for this tourism activity was determined, with Wang Lai, deputy general manager, and Chen Sisi, manager of security department as the team leader, who was responsible for the whole process of tourism management, and made a detailed travel agreement with Langfang Qiu Jin Travel Agency and reported it to the group.
Be careful before departure to ensure safety. In order to ensure the smooth progress of this activity, on the afternoon of August 6, the trade union organized a pre-departure exhortation meeting for tourism activists. General Manager Wang Lai particularly emphasized: (1) During the activity, we must pay attention to our corporate image, carry forward our team spirit and spread our corporate culture. Don't forget, we are Xinao, and we should know how to do it. (2) During the journey, don't change your itinerary or fall behind. When going out, you should not be less than _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Second, the tourism activities are colorful and there are many smiles.
At 4: 30 a.m. on August 7th, the team composed of 3 _ _ _ _ _ kept laughing during the trip, and the atmosphere was warm and the tour guide was filled with emotion. Admire the admiration of the players; Family members are excited and bring joy to young people; What brings us is unity, mutual assistance and cohesion, and creates an atmosphere of youth and vitality. More is a variety of gains, reflecting the good team spirit of the hotel. How many laughter appeared:
Funny point 1: pull songs, sing duets, and make idioms.
On August 7, just before dawn, the tourism team set off in a mighty way. At 8: 30, the group leader's joke aroused everyone's interest, so the young people who couldn't stand loneliness rushed to sing. Mr. Wang suggested dividing the middle of the car into two groups, singing and making idioms. First of all, all the members stood up and sang the song of the new Olympic Games, and the fierce singing competition began. "Left team, come to one; One, left team. Right team, one; One, right team. . . . . . "Suddenly, people were buzzing, singing was loud, applause continued, jokes, singing, operas, stories, dialogues, idioms and other carriers were different, and the whole carriage became a sea of joy. What's more, Chen Sisi, the leader who can't sing a tune, has become an actor today, and his pronunciation is quite accurate. The tour guide was infected by the passionate atmosphere of our team and couldn't help taking part in the activity.
Laughter 2: Visit.
The first stop was Huangdao Branch of Qingdao Company. Everyone got off the bus and put on the company's work clothes. The team leader asked everyone to enter according to company regulations. They must turn off their cell phones and beepers and leave their lighters outside the door. A neat team marched into the company and entered the company's headquarters. The most striking thing is two circular gas tanks. We were received by Song, the director of the company. As he followed the neat team, he introduced: This station covers an area of 4 _ _ _ _ _ _ _ _ _, saving 20,000 cubic meters. In the first half of the year, the operation was considerable, exceeding the target, and increasing sales for yourself in the second half. The completion situation should be no problem. Everyone will laugh at this. Walking to the office area, the most striking thing is the scarlet letter posted on the wall: "Advanced values, excellent employees and scientific management make first-class enterprises." Reading between the lines, tourism members have seen the development of the enterprise and the hope of the company's century-old development.
Laughter 3: Fisherman's Music
On August 9, I lived in a fisherman's house on Long Island. After dinner, I went to the garrison compound to attend a bonfire party. The fishing song "Welcome to Long Island Fisherman's Guest Yangko" aroused everyone's interest and joined the activities one after another. Look: Wu Xiaoling is riding a donkey with a whip in his hand, running around in the crowd; Wang Hui raised his fan with both hands, danced yangko and danced. Ma Xing took the old lady's foot and turned with the swing of the dragon. Chen Sisi, the group leader, chased the fireball with a faucet, and the bonfire lit. With the music and rhythm, around the bonfire, everyone held hands, shouted songs and jumped up. General manager Wang, the leader of the team, walked into the fisherman's house with his family. Laughter, singing, singing and applause came one after another.
Laughter 4: Send care and help each other.
On the evening of August 9, after everyone finished washing, they led the team.
The general manager arranged for everyone to rest early, and then went back to their rooms to rest. After 24 o'clock, Wu Xiaoling got gastroenteritis and lay in bed, tossing and turning. Li Lai, a 5-year-old comrade-in-arms in the same dormitory, saw it in his eyes and it hurt in his heart. While not disturbing others to rest, I found the medicine and reported it to the team leader. General Manager Wang arranged for Chen Sisi and Chen Cun to be sent to the local hospital. Despite his tired body, General Manager Wang looked at the room next to him and watched everyone sleeping, so he was relieved. He called the hospital from time to time to find out about his illness. Fu Chunjiang caught a cold, had loose bowels and couldn't eat. The players all reached out and were busy sending hot water, medicine and greetings. General manager Wang, the group leader, specially arranged a meal for him, made hot noodles and sent them to Fu Chunjiang. With everyone's help, he recovered the next day and Fu Chunjiang smiled.
Third, return safely and achieve fruitful results.
1 1 In the afternoon, all members of the tour group flew directly from Yantai to Beijing at 08: 50, and then returned to Langfang safely. The tour ended successfully, but they had a lot of feelings during the trip. Their imagination came to them and they gained a lot.
From our trip, we can see that the coordination, service and attitude of the two travel companies and the three car companies that serve us have not reached our satisfaction. From this, we can see that there are problems in the coordination of the three companies, and it is precisely because of the problems that all kinds of things have happened. So is there such a problem in our service? What kind of service attitude and quality can achieve customer satisfaction? I think, you have a lot of feelings and some problems when you accept other people's service during your trip. How to change your service, adjust your mentality and face your work from a new angle is the focus of this trip.
Corporate Travel Summary Report 3
Over the past 20 years, under the correct leadership of Chairman Zhu, the company has made great efforts to work hard and successfully completed various task indicators. The 20-year work of Hemei Travel Agency Co., Ltd. is summarized as follows:
I. Completion of task indicators
In 20____, the number of receptions organized by our agency reached 33,866, an increase of 39.2% over the previous year; This year's operating income is 3.729 million yuan, an increase of 2.75% compared with 20 _ _ _ _; The annual profit was 36,000 yuan, an increase of 36.9% compared with 20 _ _. This year, the company strictly implemented the financial plan issued by General Manager Zhu at the beginning of the year, and the measures to reduce expenditure were effective and the effect was remarkable. Under the unified deployment of General Manager Zhu, the activity of "Practicing Scientific Outlook on Development" was successfully completed, and the creation of four-star travel agencies continued. To achieve no accidents of production safety responsibility throughout the year, the company's political unity, ideological stability, completed the tasks assigned by leaders at all levels. In 20____, the company successfully passed the examination and won the honorary title of "Consumer Trustworthy Unit".
Second, the main practices and experiences
(A) closely around the "one goal", all staff dedicated.
Since the beginning of this year, faced with the international and domestic economic weakness, the convening of the 18th National Congress of the Communist Party of China and the frequent occurrence of tourism safety accidents, we have made constant changes, strengthened our confidence and faced difficulties, and achieved the goal of increasing the number of tourist reception groups and business income throughout the year. We adhere to Scientific Outlook on Development, strengthen internal management, optimize the tourism environment, grasp the market trend, vigorously promote sales, and strive to improve the management level and brand awareness of our agency. In order to achieve this goal, the staff of the sales department, tour guide department and planning and dispatching department have made greater efforts than in previous years. Due to the increase in the number of delegation members this year, the employees of the company are fighting in the front line of work, often overworked in the peak season of March and April, and they have to face mental pressure from all walks of life. However, everyone has always focused on the overall situation, resisted pressure, adhered to principles, and ensured the maximization of economic benefits; The work of the finance department is also extremely heavy. They are responsible for normal financial work, but also undertake a lot of work such as paying taxes and collecting tickets. However, they overcame difficulties, adhered to their posts with high standards, strict requirements, high quality and no mistakes, and completed their jobs; Because the development company's work is extroverted, involving a wide range, and the staff are extremely hard, but everyone has no complaints, actively solves problems for the company, and has successfully completed their respective tasks. In short, the successful completion of this year's income target depends on every employee's hard work and hard work, and on everyone's efforts.
(b) Earnestly study the spirit of the 18th CPC National Congress and improve the company's political literacy.
1. Be consistent with the decision of the leader in thought and action. Grasp team building, form a joint effort, strengthen team unity as the starting point, strictly abide by the management workflow, adhere to the principle of democratic centralism, base on the overall situation, be diligent in communication, and work together with Qi Xin to ensure the high efficiency of leadership work; According to the unified arrangement of the superior competent department, the content of "practicing Scientific Outlook on Development" was well completed by careful organization and solid progress, which inspired the company to work together with Qi Xin to strive for first-class work enthusiasm; By studying the spirit of the 18th National Congress of the Communist Party of China, doing relevant propaganda, taking the lead in setting an example, and adhering to the democratic life meeting system, employees' overall awareness and political quality have been improved, ensuring the smooth decision-making and unity and stability of leaders.
2. Management should be consistent with the annual target. According to the spirit of General Manager Zhu's work meeting at the beginning of the year, the _ _ _ _ _ _ _ _ business management plan was formulated, and the company meeting was held in due course. All employees have a clear division of labor, and the responsibility is implemented to people. * * * Qi Xin works together to achieve business management objectives; Respond to General Manager Zhu's call for increasing revenue and reducing expenditure, establish the idea of "living a tight life" and control all expenditures within the planned scope;
(3) Strive to realize the "three combinations" and carry out all work in an orderly manner.
1. Staff training is combined with internal management. With the gradual improvement and maturity of the company's employee training system, on the basis of adhering to the routine quality assessment, we put employees' self-learning, work style and discipline, work effectiveness, service awareness, income increase and expenditure reduction into the assessment category, highlight the details and humanization of management, assess step by step, strictly reward and punish, and use mechanisms to urge employees to constantly learn, control and improve themselves. Through the implementation of training and assessment, good results have been achieved: first, the professional ability, service level and etiquette level of employees have been improved; Second, employees' awareness of obeying the rules and laws has been strengthened; Third, it has activated the management's innovation motivation and work enthusiasm, and improved the backbone's independent thinking ability and independent management ability, thus effectively improving the company's comprehensive management level.
2. The combination of government-led and independent marketing. Through policy analysis and tourism market research, this year we have formulated a marketing strategy that combines government-led and independent marketing, which is comprehensive, focused, flexible and effective. For example, at the end of this year, we organized a "Hong Kong and Macao Tour" special train. Practice has proved that the combination of government-led and independent marketing not only achieves the goal of getting twice the result with half the effort, but also improves the effectiveness and pertinence of publicity activities.
3. The combination of soft environment construction and hardware construction. In order to speed up the upgrade of our agency, we adhere to the principle of paying equal attention to software and hardware construction, on the one hand, we pay attention to tourism service management, on the other hand, we pay attention to enterprise environment construction. Through training and other means, we can strengthen the comprehensive quality of tour guides, improve the level of tour guides, realize the humanization, standardization and detail of services, and then improve the overall taste of travel agencies. In addition, the company also purchased a lot of hardware this year to optimize the company's office environment and reception environment and enhance the corporate image.
Third, the existing problems
Looking back on the work in the past year, while summing up the achievements, we clearly realize that there are still many unsatisfactory places in the service level and quality. Etiquette and politeness need to be further standardized, service standards should be higher, and emotional work and lack of professional identity should be overcome. In practical work, we should pay attention to temper our will, strengthen our psychological quality, improve our moral cultivation, handle all kinds of emergencies with a rational attitude, and improve our adaptability and psychological endurance. In terms of tourism safety, the rescue organization, mechanism and measures of the company to deal with emergencies need to be further improved; In addition, the company needs to strengthen the ideological work of employees, care about their work and consider their family life.
Four, 20____ year work priorities
20____, focusing on the upgrading of company files, accelerate the establishment of four-star travel agencies, take creation as the guide, adhere to the principle of paying equal attention to software construction and hardware construction, comprehensively optimize the company environment, improve enterprise facilities, and enhance enterprise management level and tourism grade; Market-oriented, seize the trend, seek opportunities, vigorously market, develop the market in various forms, build a good exchange and trading platform among scenic spots, scenic spots and travel agencies on the principle of mutual benefit and common development, further coordinate the relations among all parties, expand market customers, enhance the brand image of American tourism, and promote the sustainable development of American travel agencies; Firmly establish the concepts of "talent is the first resource" and "employees are the first", care about employees' lives, solve their sufferings, provide excellent learning, work and development environment for employees, do a good job in various forms of employee training in combination with the particularity of reality and work, improve the comprehensive quality of cadres and employees, build an excellent team with good quality image, strong professional skills and high cultural conservation, and enhance the core competitiveness of scenic spots.
In a word, under the correct leadership of Mr. Zhu, with the guidance and help of relevant departments and colleagues, and through the unremitting efforts of all our staff, we have complied with the excellent situation of tourism this year and successfully completed various work objectives.
In 20____, we will cheer up, go all out, seize opportunities, meet challenges, and make due contributions to the development of Hemei Travel Agency.
Corporate Travel Summary Report 4
_ _ _ _ City _ _ _ Travel Agency was established in June ~, and it has been more than one and a half years since it opened on April ~ 15. With the care and encouragement of the leaders, I kept learning and pushing myself, and my business grew from scratch, from big to small, and opened up a new road for my own tourism development.
At the beginning of its establishment, the travel agency established the concept of "no complaints, no defects, and creating a _ _ _ tourism green channel" from the interests of tourists. The starting point is high and the requirements are strict. In order to satisfy tourists all the time and establish the image of _ _ _ _ _, we need to start from all aspects of room, meal, door, car and guide service. First, we have done the following work:
First, based on the long-term, implement the work and start from the details.
Ensure high standards and strict requirements, and fundamentally satisfy tourists. The service concept of "no complaints, no defects, creating a green channel for tourism" is not empty, but can be felt by every tourist. Instead of taking "tourists are God" as the slogan, let tourists really find the feeling of God, so as to establish a brand, shape an image and expand their influence. Looking back on the course of one and a half years, up to now, we have received 23,247 tourists and organized 700 teams, achieving zero complaints and zero defects. A total of more than 500 letters of commendation were received from tourists, and the number of regular customers and friendly cooperation units increased continuously, with a good development trend, achieving a double harvest of social and economic benefits.
At present, our organization has 8 business personnel. There are 2 tour guides, fixed group tour guides 14, and individual tour guides 10, with detailed division of responsibilities. All the staff firmly establish the idea of _ _ _ not traveling in the dark or humiliating _ _ _ _, and do their part. Everyone will pay a quality deposit ranging from _ _ _ to 5,000 yuan at the beginning of their posts to ensure that they are tourists. The tourism process is divided into sectors, mutual supervision, introduction of competition mechanism, encouragement of outreach activities, participation in the national tourism promotion conference 10 for more than _ _ _ copies of various tourism publicity materials. The sound development of the business has played a very good role in ensuring the formation of synergy and consolidating the brand effect of the company.
2. Pay attention to ideological education and standardize professional training.
Tour guide is the soul of tourism. The role of tour guides in the whole travel process should not be underestimated. After training and assessment, establish your own fixed tour guide team. The strict ideological and professional requirements make everyone aware of their great responsibilities, and no one wants to be the first tour guide to be complained. Set up an appeal award, encourage quality service, and have clear rewards and punishments. For example, a tour guide of our company gets a letter of commendation from a guest, and the head fee of the tour group where the tour guide is located is completely exempted as a reward, so that both the tour guide and the travel agency get benefits and bear risks. Organize tour guides to carry out policies, regulations and scenic spots training in the off-season every year. In the training, a large number of problems encountered by tour guides in the peak season were cited, and the root causes of the problems were deeply analyzed. According to the reasonable and legal principles and the psychological changes of the guests at that time, the most thoughtful and effective solutions were analyzed for everyone to share, so that every tour guide could learn from other people's actual tour guides, better serve the guests and consolidate the tour group in the future.
In the process of tour guide business training, we should not only highlight the wonderful content, but also emphasize the training of tourism psychology, marketing, introduction to travel agency management, public relations etiquette and other related knowledge, because as a qualified tour guide, we should also reasonably and moderately stimulate the consumption motivation of our guests while leading them to sightseeing, so as to promote the economic development of our city and the growth of our green gdp. For tour groups, tour guides represent the image and reception capacity of the local agencies. The significance of strengthening tour guides' study of "Introduction to Travel Agency Management" lies in making tour guides understand the work contents of various departments during the operation of travel agencies, and fully understand the interest relationship and interest distribution among land agencies, hotels, hotels and tour groups, so that tour guides can meet the needs of serving guests and cooperate with the work of various departments of their travel agencies. It can better take care of the interests of package travel agencies and the interests of accompanying them all the time, so that their work can be carried out smoothly, and fundamentally avoid the situation that guests complain or smash old customers because tour guides don't understand the business reasons of travel agencies.
The training time is not less than 20 days at a time, so that the learned knowledge can be better applied to practical work, and at the same time, it also stimulates the learning enthusiasm of our tour guides and provides ideological guarantee for the work in the coming year. Organizing excellent tour guides to travel at the end of the year is not only a reward, but also a good opportunity to learn and communicate with colleagues in different places.
Corporate Travel Summary Report 5
In 2020, under the correct leadership of Chairman _ _ _ _, the company will unite sincerely, work hard and successfully complete all the task indicators. The work of Hemei Travel Agency Co., Ltd. in 2020 is summarized as follows:
First, be honest and trustworthy, and be brave in taking responsibility.
"Honesty and credit" is the most basic requirement of travel agency management. In the past few years, our company has deeply felt the importance of honesty as a service industry, and we have made great efforts to this end. We will not relax our strict demands on ourselves in the future. In the tourism business, as always, we insist on not shirking our responsibilities, taking responsibility bravely, not causing trouble to tour groups, building bridges of friendship with integrity, and consolidating contacts and business cooperation.
Two, the quality of tourism services has been effectively supervised and tested.
The enterprise has formulated a series of tourism service quality standards in combination with its own business practice and referring to the relevant policies and regulations of tourism enterprise service standards: including the reception standards for door-to-door guests, the reception standards for telephone consultation services, and the express standards for contract signing; Please keep this mark when reprinting. Quality return visit system, civilized service standard for tour guides, convention on civilized tourists, etc. Supervise the quality of tourism service from all aspects, strengthen effective communication with tourists, and publicize the concept of civilized tourism everywhere, so that the improvement of tourism service quality will be changed from the obligation of one party to the right of both parties and from passive to active.
Three, the steady development of local tourism reception business
Let _ _ _ good tourism resources be displayed, let Lianyungang's profound tourism culture spread, let more foreign tourists like _ _ _ _ _, and let _ _ _ _ _ tourism economy prosper. Therefore, our agency has actively gone out of the house to promote sales outside the province for many times, and has closely contacted local tourism enterprises to organize tourists to visit our city.
Fourth, strengthen employee business training.
In terms of team formation and personal reception, employees are allowed to work in strict accordance with the Que Ning principle, which fundamentally ensures the first level of tourism service quality. At the same time, they actively learn modern management concepts, take enterprise training as the focus of their work throughout the year, and conduct weekly corporate culture training, service concept training, tourism business training, policies and regulations training, and safety awareness training, so that every employee can pay attention to service awareness, law-abiding operation, orderly competition and safety awareness, thus serving the quality of tourism services.
After all kinds of hardships in 2020, the enterprise has successfully passed the initial incubation period. With the approach of 202 1, enterprises will enter the growth period smoothly. With the further improvement of enterprise system and scientific standardization of service standards, and with the continuous improvement of enterprise popularity and reputation, enterprises will launch diversified and personalized products with better and more perfect services to meet the needs of tourists and realize the development goals of enterprises.