1. QC begins with education and ends with education.

2. Education should continue to operate as a company.

3. Teaching without learning is caused by poor educational methods.

4. Implementing quality management requires cleaning the brains of all employees.

5. If the culture is improved, the mental age will become younger.

6. Managers (technicians) who only use subordinates are at most half managers. A complete manager (technician) is one who can use his superiors and managers of other departments-to make them act according to their own wishes.

7. If you can motivate a person to do something, you can give full play to his ability.

8. It is more important to listen to others than to express your own opinions.

9. Being able to "trust others" is the premise of management, and it is the management of good nature.

1. If we don't evaluate people's success, but only severely criticize failures (bureaucratically), then people can't grow up, and new products and technologies won't appear. Failure is the foundation of success.

11. People on the front line know the facts best. But their judgment may be mixed with prejudice.