1. A collection of beautician’s life mottos
The beautician’s life motto should be to pursue first-class technology to better serve customers and improve customer satisfaction!
Pursuit of first-class
Xuefeng
Xuefeng lost a front tooth when he was in Harare. When he went to Taiyuan for a game, he had the tooth filled. The place for the filling was Taiyuan. Red Cross Dental Hospital is the best dental hospital in Taiyuan. A series of processes, including taking radiographs, tooth extraction, polishing, making dental molds, and installing temporary dentures, can be completed in less than 3 hours without any pain or discomfort. , the two dentists acted cleanly and got the job done every step of the way. Filling the teeth was a pleasure, but the price was high. The lowest price is 2,800 a piece.
I thought the price was too high, so I went to Yunnan wearing temporary plastic dentures. Four months later, the temporary dentures became loose, so I had to go to a dentist in Kunming to replace my teeth. When I asked about the price, it was cheap. One denture costs RMB 350. Ten yuan, change!
No X-rays were taken, no teeth were extracted, just replacement. It took three dentists for nearly six hours. It was painful, uncomfortable, and uncomfortable. Temporary dentures were installed for free. After the temporary dentures were replaced, the teeth hurt every day for a week. , one week later I went to replace my dentures, and had to remove the pulp from two polished teeth.
When it comes to filling teeth, there is a huge disparity in skills between the Taiyuan Red Cross dentist and a dentist in Yunnan. Every action of the Taiyuan dentist is first-rate, while every action of the Kunming dentist is second-rate or even third-rate.
The gap between the first-rate and the second- and third-rate is huge. Every action of the first-rate is accurate and efficient, and there are no useless actions. However, every action of the second- and third-rate is repetitive and experimental. The degree of control is not in place. The first-rate people have superb skills and can see the overall situation without leaving any hidden dangers. However, the second-rate and third-rate actors are not skilled in skills and are disconnected from each other, and can easily leave sequelae.
Drawing inferences from one example, I think of the 360 ??industries. In each industry, there must be first-class, second-class, third- and fourth-class, and no-class.
A first-class person is like this. He has a clear understanding of what he is doing from the macro to the micro. He strives for excellence, is not sloppy, and does not take any chances. Every action is clean and precise, without repetition and leaving no hidden dangers. . The second- and third-rate people are like this. They are not sure about what they are doing at a macro level, "crossing the river by feeling for the stones," and do not strive for excellence at a micro level. Poor quality, low efficiency, high repeatability, and huge waste.
We must pursue first-class quality and strive to be first-class!
Pursue first-class character
People have taste. First-class character possesses the qualities of truth, kindness, beauty, love, trust and sincerity, optimism, positivity, humility, courtesy and cleanliness. , neat, they are sunshine, always bringing light and hope to people; they are messengers of love, always bringing joy and auspiciousness to people; they are clear streams, always bringing freshness and vitality to people; they are mountains, Always brings safety and reliability to people.
Pursue first-class results
Results include high-quality products, finished products, defective products, and waste products. First-class results are all high-quality products, which are both practical and artistic; they are both contemporary and contemporary. Durability; both aesthetics and reliability; both uniqueness and versatility. We do everything, whether it’s cleaning or making soup or cooking; whether it’s farming and creating, or producing supplies; whether it’s getting haircuts and pedicures, or singing and dancing; whether it’s running a business or managing a country. All strive for first-class results.
Pursue first-class life
There are thousands of ways to live. First-class life is clean, bright, elegant, simple, comfortable, comfortable, happy, joyful, free, happy, with less debt and less sin. There are fewer fates, fewer worries, and fewer fears. If you can think divergently, break through tradition, not be conservative or conservative, and be good at thinking, innovation, pursuit, and exploration, you will definitely be able to find a first-class life.
In short, if you pursue first-classness, strive to be first-class, and strive to climb to the highest realm of life and life, you can enjoy first-class scenery, become first-class talents, and enjoy first-class life. 2. Positive and uplifting famous quotes from beauticians
1. The establishment of a great cause in life is not about knowing, but about doing.
2. Any restriction starts from your own heart. 3. Those who sow with tears will surely reap with smiles.
4. Desire can enhance enthusiasm, and perseverance can smooth mountains. 5. A person who can see things from other people's perspectives and understand other people's mental activities will never have to worry about his own future.
6. A person’s greatest bankruptcy is despair, and his greatest asset is hope. 7. Don’t wait for opportunities, but create them.
8. If greetings are just a hello, how is it different from a monkey’s call? In fact, the right greeting must clearly show your care for him in just one sentence. 9. A few more minutes of preparation last night will save a few hours of trouble today.
10. Doing the right thing is more important than doing the right thing. Smart people do tomorrow's things today; lazy people do yesterday's things today; confused people push yesterday's things to tomorrow.
May you be a smart person! Be a master of time. 3. Urgently looking for a beauty salon service motto
How to convey positive and effective information to customers during the service process? How to achieve service results that exceed customer expectations, thereby obtaining customer satisfaction, retaining customers, and winning customer loyalty? Teacher Guo Hanyao will try to teach you eight tips here: 1. Greet customers as you greet your own customers. Woody Allen once said that 80% of success is achieved when customers come to your business. In terms of customer service, 80% of success is treating visiting customers as if they were your own guests. When guests come to our home, we greet them immediately, right? Although it is just a small thing, in hotel service, providing timely and friendly greetings to customers has a deeper meaning. A customer who has been waiting for 30 or 40 seconds often feels like they have been waiting for 3 or 4 minutes. When ignored, time feels like it's slowing down, and an instant greeting reduces the stress of waiting for customers. Friendly greetings can help customers relax their psychological pressure in an unfamiliar environment, allowing the service to be carried out smoothly. Therefore, we require service staff to provide immediate greetings and conversations as soon as customers enter the hotel, and require loud voices to make guests feel welcome. 2. Sincere praise? Everyone likes to hear sincere praise from others. Taking a few seconds to say some compliments to customers can effectively increase the mutual friendship with customers. Getting yourself into the habit of compliments will quickly change your relationships. Establish a harmonious and pleasant atmosphere of serving and being served with customers. 3. Address a person by his or her first name or surname. A person's name is the sound he or she likes to hear the most. When others are unable to find and use our names when they write to us, we feel cordial and, when appropriate, introduce ourselves to the customer and ask for their name. If it is inconvenient, you can get the customer's name from the credit card, reservation form or other documents, and you will find that it has unexpected effects in your work. However, don't get too intimate too quickly. It's usually safer to call people "Mr. *, Miss *" and let people know if they prefer to be called by their first names. 4. Learn to use your eyes to talk to customers? When you can't speak loudly, you can use your eyes to communicate and tell the customer about your willingness to serve him. But reasonable arrangement of time is very important. We recommend using the 10-second rule. Even if you are busy entertaining another person, make eye contact within 10 seconds. As with a verbal greeting, you do not have to interrupt ongoing service with the customer. Just a pause and a glance can capture new customers and greatly reduce complaints and dissatisfaction caused by customers being left out in the cold. ? 5. Say "please" and "thank you"? This may seem outdated. And you will say that some customers are not polite to you because that is not their job. To build rapport with customers and gain their loyalty, "please" and "thank you" are important words that are easy to say and worth repeating. ? 6. Listen more to customers' opinions and often ask "What should I do?" Few people can really listen to other people's criticisms. The skill of listening to criticism provides the best opportunity to exceed expectations. It's important to listen to other people's opinions because some of the best ideas come from other people's criticism of you. To be a good listener, you must first develop an attitude that is receptive to criticism and a method of listening to opinions.
First of all, judge what people are saying, rather than the way they say it; be calm and do not make judgments immediately before the customer has finished speaking; learn to maintain eye contact and learn to listen to what others are saying; avoid interference and always treat the customer as your Center of attention; allow the customer to clarify the situation so their needs are fully understood. Don't sound hostile, but ask questions in a sincere, casual way. In summary, it is important to obtain feedback from customers to better assess their expectations. 7. Smile is essential? As the adage goes: "Without a smile, there is no complete work attire", or as the cynics say: "Smile, smile makes people want to know what you want to do." But more importantly, it tells customers that they are in the right place and in a friendly environment. 8. Appreciate others and the diversity among people? In our daily service and reception work, most customers are pleasant, but there are also a small number of people who are obviously difficult to serve and love to make trouble. Everyone has a unique personality. Most of the people who cause trouble for us are the kind of people who don't like us. We must learn to accept this difference, but we must know that as long as we treat our customers well, we will make them feel friendly. This requires us to continuously strengthen language communication training, get rid of the habit of being negative and arbitrary in dealing with things, and focus your "freedom" (inner talk) and comments on others on the positive side. Don't make rash judgments, such as "This guy is stingy as hell" and say "This customer is very price-conscious." Instead of saying, "Can you imagine what that ugly dress would look like on that lady?" say, "It looks interesting on her."