1. One conversation with others is often more enlightening than years of working behind closed doors. Thoughts must be generated in interactions with others and processed and expressed in solitude. ——Leo Tolstoy

2. In conversation, judgment is more important than eloquence. ——Gracian

3. Managers who are good at communication may also be good at hiding real problems. ——Colliss Argylis (Professor of Harvard University)

4. Many secrets hidden in the heart are revealed through the eyes, not through the mouth. ——Emerson

5. An argument can be a shortcut between two hearts. ——Kahlil Gibran

5. Integrating your enthusiasm and experience into the conversation is a quick and easy way to impress people, and it is also an inevitable requirement. If you are not interested in your own words, how can you expect others to be moved - Dale Carnegie

7. One must know what to say, one must know when to say, one must know the right words Who said that one must know how to speak - Drucker, the father of modern management

8. If you want to be a good conversationalist, first be a good listener. -Dale· Carnegie

9. If you want to make others like you, if you want others to be interested in you, one thing you should pay attention to is: talk about things that others are interested in. ——Dale Carnegie