1. Business contributes services to the public, therefore, profit is the reasonable remuneration it deserves. 2. Don’t stare at the customer all the time, and don’t be nagging.

3. The quality of the location is more important than the size of the store; the quality of the products is more important than the quality of the location.

4. The products are arranged in an orderly manner, which does not necessarily mean that the business is good. On the contrary, it is a disorganized small shop with customers often coming to the door.

5. Treat all transaction partners as your relatives. Whether it can get the support of customers determines the rise or fall of the store.

6. Flattery before sales is not as good as after-sales service. This is the only way to create "permanent customers".

7. Treat customers’ criticisms as “words from gods and Buddhas”, and accept them happily no matter what they are.

8. Don’t worry about the lack of funds. What you should worry about is the lack of credit.

9. Procurement should be stable and simplified.

10. A customer who spends only one yuan has a more fundamental influence on the prosperity of the business than a customer who spends a hundred yuan.

11. Don’t force sell. Instead of selling things that customers like, sell things that are beneficial to customers.

12. Need more working capital. One hundred yuan of capital is turned over ten times and becomes one thousand yuan.

13. When customers come to return or exchange goods, their attitude will be more friendly than when they were originally sold.

14. Reprimanding the clerk in front of customers, or quarreling between husband and wife, is a "magic way" to drive away customers.

15. Selling good products is a good thing, and promoting good products is even better.

16. Have such a firm self-confidence and sense of responsibility: If I don’t engage in this kind of sales, society will not be able to function satisfactorily.

17. Be friendly to wholesalers. If you have a legitimate request, you should speak it out honestly and truthfully.

18. Even if the gift is just a piece of paper, the customer will be happy. If there are no freebies, give away a “smile.”

19. Since you want to hire shop assistants to work for you, you must establish a reasonable system in terms of treatment and benefits.

20. Continuously innovate. Beautifying store displays is also one of the secrets to attracting customers. 21. Wasting a piece of paper will also increase the price of the product.

22. If the product is sold out or out of stock, it is tantamount to neglecting customers, and it is also an inevitable negligence of the store. At this time, you should solemnly apologize and say, "We will send it to your home as soon as possible." You should leave the customer's address.

23. Strictly adhere to the same price. On the contrary, price reduction can cause confusion and unpleasantness, and damage credibility.

24. Children are blessings. Special care must be taken for customers with children, or children sent to shop.

25. Always think about the day's profit and loss, and develop the habit of not sleeping until you calculate today's profit and loss.

26. To gain credibility and praise from customers: "As long as it is sold in this store, it is good."

27. Salesmen must carry one or two items with them. Products, advertisements and instructions.

28. Work energetically to make the store full of vitality, and customers will naturally gather there.

29. Read newspaper advertisements at least once every day. It is a shame for a businessman not to know what new product a customer is ordering.

30. There is no such thing as bad times for businessmen. No matter what the situation is, you have to make money.