The tour guide should contain the following five elements:

(1) It should convey the joy of meeting them and that it is an honor to meet them here because of fate. Be polite and sincere.

(2) Expressing welcome means expressing welcome to guests on behalf of the reception club and tour group organization.

(3) Introduce people, that is, introduce yourself, introduce the leaders, drivers and all personnel participating in the reception.

(4) Preview program, which introduces an overview of the city and the programs to be visited there.

(5) Express attitude, that is, willingness to serve everyone enthusiastically, work hard, and ensure everyone's satisfaction.

(6) Hope to get support and cooperation from tourists, and strive to make the tour a success, start and end the tour happily. A healthy welcome speech should not be rigid or boring. The conversation should be natural and persuasive. It must have an optimistic attitude. This will shorten the distance with tourists and increase mutual intimacy.

Farewell words for tour guides:

"Farewell words" - a summary of the line, unforgettable farewell is the end of the tour guide's reception work. By this time, the tour guide and tourists have become familiar with each other, and some have become friends. It is important to leave a good first impression to tourists with a "welcome word".

Then we believe that by giving a good "farewell speech" when bidding farewell, the final impression left on tourists will be profound, lasting and unforgettable! After decades of summary, we Chinese tour guides believe that a high-level and standardized "farewell message" should have five elements, a maximum of 20 words, which are: expressing farewell, thanking for cooperation, summarizing the trip, soliciting opinions, and looking forward to meeting again.

The so-called "expressing farewell" means that the farewell words should contain the feeling of regret and nostalgia for the separation. When speaking this content, the facial expression should be deep, not playful, and should leave a " The feeling of "tea becomes hotter when people leave".

“Thank you for cooperation” means thanking tourists for their support, cooperation, help and understanding during tourism. Without all of this, it would be difficult to ensure the success of tourism.

"Summary tourism" refers to recalling with tourists the projects and activities they visited during this period, giving tourists a sense of induction and summary, and raising many sensory understandings to rational ones. awareness and help tourists improve.

"Soliciting opinions" means to tell tourists that we are aware of our shortcomings, and with everyone's help, the next reception will be better! "Looking forward to seeing you again" means to express our friendship and enthusiasm for tourists , hoping that tourists will become repeat customers. In addition to literary talent, the "farewell words" should also be "affectionate" and "meaningful" to make the visitors unforgettable.