Speaking is very important in any occasion. Because of personality, environment, position and other reasons, many people don't speak in public and lack the opportunity to exercise, but sometimes they have to speak, which has caused many people's distress. If you want to improve your speaking ability, the most reliable way is to make full preparations, seize every rare and precious opportunity to speak in public, make efforts to make progress and enhance your confidence, and gradually change from quantitative change to qualitative change over time, and gradually solve the problems of being afraid to speak, unable to speak or unable to speak well in public.

How to prepare? Familiar with the speech rules, understand and master the speech ideas on various occasions, know how to say and what to say, then bravely practice, verify and reflect, and finally master and apply the rules in practice. As the saying goes, "If you have food in your hand, you don't panic." It is not difficult to master the ideas of speech and speak in public. Let's share with you the speech methods of seven common work scenes.

First, release the mind.

The key to controlling the progress: 1. Reduce demand, do not overestimate expectations, allow mistakes, accept imperfections, and remain normal; Improve your grasp: be fully prepared (if you want to be in front of others, you have to go through vicissitudes in the back). Doing the above two points well can effectively overcome the tension of public speaking. A classmate said before that you are courageous and it is worthwhile to lead the speech and work, even if you do a few things right. Prepare to use three words to decide "writing, memorizing and speaking". First, write down the prepared manuscript word by word, so as to clear your mind, memorize the key contents and speech outline of the whole manuscript, and turn written language into spoken language through a lot of practice, so as to express it more vividly and naturally. Let's talk about four skills of physically controlling progress: 1. Practice the first few sentences; 2. Take a deep breath; 3. Transfer method, let yourself get rid of tension in some way; 4. Physical control method; Let yourself use all your strength, such as clenching fists, biting teeth, push-ups, leg lifts, boxing, etc. Bernard Shaw changed from an inferior and timid young man to an excellent speaker. His core secret is: make a fool of yourself stubbornly and vigorously until you master it. When you have experienced enough tense moments, you will naturally get used to living in peace with them.

Second, the meeting speech

There is a set of "universal formula" for speaking at a meeting, that is, communication+observation+questioning+discussion+generalization, paving the way, courtesy, and also helping you control your nervousness. For example, "Hello, I'm from * * unit. I was inspired by your speech just now. Especially after listening to the * * viewpoint put forward by * *, I was deeply touched. Let me talk about my own views. " Point of view, express your thoughts, ask, why do I say this; Prove, provide arguments to prove the point of view, summarize: repeat the point of view and echo the beginning. The most important thing here is viewpoint+theory. The shorter the point of view, the better and the more refined it is. It is best to use the self-persuasion of famous sayings, classic poems and online golden sentences. Theoretically, the golden rule theory should not be divided into too many paragraphs, and three points is enough. According to the Records of Historical Records, this number starts with one and ends with ten, and becomes three. Tao Te Ching records that there are two lives, two lives, three lives and three lives.

The speech at the temporary meeting began with "good+willing+modest". Let's say "willing" first, and affirm that others have novel ideas, clear ideas, rich content and vivid language.

Preside over the meeting with "opening remarks+emphasis+people+discussion+invitation", with the opening remarks+telling the significance (key points) of the meeting+introducing the participants and inviting relevant personnel to speak.

At the end of the meeting, make good use of "total+opening+hope+conclusion" to sum up, that is, tell the agenda just now and simply sort it out, so that the participants can deepen their impression. Inspiration, the core of the leader's speech, is deeply inspired, which provides us with requirements, expectations and hopes, that is, to ask the participants, effectively convey and implement the spirit of the leader's speech, and actively practice it. Thank you, thank you for attending the meeting, and the meeting is over.

Third, competitive speech.

The magic formula of self-confidence in competitive speech "opening+theme+ending", opening, greeting and self-introduction pave the way for the affirmation of the previous people; The main body, why (the understanding of the competitive position, the understanding of the position, the original intention of my own thoughts), what to do (education, qualifications, specialties, advantages), what to do (if the competitive position is successful, how to carry out the work in combination with the post responsibilities is equivalent to the "policy agenda"), and finally canvassing for support. The main part is particularly important. If you feel that there are many people in the whole unit who are similar to themselves, you can't push too hard on "why". Unit leaders don't want to hear familiar subordinates talk about their own advantages, but want to hear concrete, vivid and thoughtful content, just match people with posts. When talking about "why", we should look at the problem from the perspective of leaders, so as to achieve: first, high-level, second, comprehensive, third, innovation, and talk about "how to do", which should be concrete and operable.

Fourth, reporting.

If you carefully analyze what the leaders want to hear, the report will be targeted and accurate. Everyone has a grassroots work experience. How to get your efficient report recognized? To sum up, it is six big words: "think clearly and make it clear."

Regarding "thinking clearly", first, adjust the mentality to "despise the enemy strategically and attach importance to the enemy tactically" and face it with a normal heart; The second is to choose the opportunity to see if the leaders are busy and how they feel that day. It is best to report daily work regularly every week. Here, according to the concept of three numbers when reporting the progress of work, 1% (framework approval), 50% (initiative report) and 100% (report after the work is completed), everything really responds and everything is settled; The third is to be familiar with the types of leaders. For leaders with strong control and sensitivity, there should be rules when reporting, which should be spread out in order and be more specific. For leaders who pay attention to the whole and are good at macro-control, they should choose the main points and be concise. For authoritarian leaders, it is necessary to increase the frequency of reporting, and the more grassroots leaders report, the more detailed they are. Try to control the report time within 2 minutes.

? Regarding "making it clear", at the beginning of the report, first, we should start with the requirements of the leaders on the premise; The second is to meet the time expectations of leaders. For example, Zhang, I have two things to report to you, which is estimated to take three minutes. Is it convenient for you? At the end of the report, first, ask for instructions and make a statement; Second, we should make a summary for the leaders and sum up their opinions. On the subject of reporting, three elements should be satisfied: viewpoint+fact+suggestion, and the viewpoint should be concise and clear; The facts should be detailed, supported by cases, with detailed data, detailed display and outstanding. Avoid using words such as "probably, possibly, estimated, possibly, almost"; The suggestions are as follows: first, it is targeted and can be put forward in combination with practical problems; The second is operability, putting yourself in the other's shoes is the most likely to be adopted.

Five, table manners

Toast is essential at the dinner table. There is also a set of formulas "field+benefit+mention+willingness+doing". Field, point out the occasion, welcome, such as: hello, teachers and students! You are welcome to take time out of your busy schedule to participate in * * activities. Yi, explain the purpose and significance of this activity. One, two, three, four, make a toast. In this process, we need to talk about fate, thank you, praise, hang the law, find the special, talk about meaning and find the same. We can use all the above methods freely, and the atmosphere at the scene will certainly achieve results.

"Six details" for table reception, ordering food (consulting in advance to know the history and origin of special dishes)+taking a seat (determining the main seat and greeting to take a seat)+toasting (taking the initiative)+checking out (secretly checking out in the second half of the year)+dissolving (sending leading colleagues out first and then checking whether there are any left-over items)+arriving home (asking and informing in time).

Sixth, the work report

The annual debriefing report grasps three principles: first, it presents tangible achievements (combined with the nature of the company, job requirements and job functions); Second, show a positive attitude (gratitude, sincerity and temperature); Third, using strategies and tactics (combining international forms, combining industry characteristics, improving positions and not limiting one's own small circle), enriching the debriefing report with "five measures"; First of all, it highlights the key points and pressures. Focusing on "what leaders care about, what colleagues like to hear and what they feel", it is best to pass the affirmation of third parties, such as the affirmation of superiors, statistical data, assessment results, media reports, public reputation and so on. The second is to make good use of the "three things", that is, what is the basis, what is done, what is the result, what is done according to the instructions of superiors and the spirit of the document, what is the targeted measure, and what is the result is the effect. Third, the expression of special circumstances, such as overfulfilling tasks, must have the results of data and heavy color ink. How to analyze and find the reasons for the unsatisfactory work tasks, first say the objective reasons and then say that subjective efforts are modest; If the completion is not ideal, it is responsible to talk about subjective reasons first and then objective reasons. This report is organized, logical and thoughtful. Fourth, learn to split in two and tell the truth about the shortcomings. Fifth, we should properly push the letter, and when pushing the letter, we should name specific people and things with sincerity.

Seven, daily communication

(1) The "23 1" self-introduction method that people will never forget; (2) Two ideas of self-introduction, 1. Self-introduction provides value connection for the audience (instead of reading, listening to music and traveling); 2. Self-introduction reflects personal characteristics. Third, it refers to three details. 1. Pay attention to external performance, manners, gestures, standing posture, etc. ; 2. Work hard on the name, disassemble, homophonic and other ways to make others remember you; 3. Pay attention to discretion. First, know yourself and have a clear understanding of your own characteristics and specialties.

(2) Five formulas for chatting with leading colleagues, 1. Stud a good opinion (discovery+praise+consultation) 2. The weather is fine (agreement+repetition+explanation). When the other person talks about the weather, you should agree, repeat and elaborate. 3. Chat with men and women (details+feelings+descriptions) and chat with girls. 4. Be a good teacher (praise+suggestion+attitude), and you can rely on your own work to ask for each other's opinions when you express your position. 5. How to ask questions recently (question+discovery+question)? Open-ended questions (how is work, what books are you reading, what are you busy with), not closed-ended questions (are you busy recently, is your child going to school? , the other party simply replies). The whole process steps are simply summarized as: collecting materials+processing and making+selling products = eyes+brain+mouth.

(3) telephone skills, 1. When you call the leader to report, first say, "Do you have time now?" Don't start talking endlessly; 2. Don't say "uh-huh, ah, oh" on the phone, but repeat and summarize the things assigned by the leaders; 3. Wait for the other party to hang up first.

(4) WeChat skills, 1. For unfamiliar leaders, you can send text messages first, and then call to ask if the phone is convenient; 2. Accompany the leader back to dinner, send a text message to report peace, and ask the other party if they are at home at the first time; 3. On holidays, send messages to leaders seriously. The content should be detailed, not identical, not too late; 4. Use WeChat for small things; Don't simply ask "OK, I got it", but reply "Do it right away, do it now". 6. No sound; 7. Beware of smiling expression; 8. Make good use of modal particles; 9. Pay attention to punctuation and use ellipsis appropriately.