? Sample work plan for inspectors
? Under the correct guidance of the company leaders and the concerted efforts of all departments, the quality management department successfully obtained the drug business license in August and passed the GSP certification in1February. During this period, the Quality Control Department, as the functional department of quality management, always adheres to the concept of "quality first", can strictly control the purchase, storage and sales, ensure the company to operate according to law, and plays an important role in establishing the company's image in the outside world and improving the company's reputation among peers. The work of this department in the past 20 years is summarized as follows:
? First, quality management;
? According to the headquarters quality management system and operating procedures, combined with the company's actual situation, formulate quality management systems and operating procedures suitable for the company's development.
? In order to ensure the legality of the company's sales, the sales customer's license must be approved by the quality control department before opening an account. Open 1429 accounts throughout the year, and declare the code of Sinopharm to the main database of Sinopharm.
? In order to ensure the effective operation of the quality management system, the quality control department will timely transmit the collected quality announcement information and relevant laws and regulations information to all departments, so that the employees of the company can know the relevant information of drug management in time and prevent counterfeit and inferior drugs from flowing into the company. Quality information is analyzed once every quarter for decision-making by superiors.
? For enterprises and varieties that purchase for the first time, implement the company's relevant quality management system to ensure the first approval before purchasing. In the process of examination and approval, strictly implement relevant laws and regulations to ensure that the company purchases drugs from legal channels, and at the same time ensure the legitimacy of the varieties it operates. In the whole year, 62 first-time enterprises and 202 first-time varieties were audited, and the files of first-time varieties were established. Also maintain the variety information of new varieties.
? In order to improve the quality of employees, the quality control department cooperated with the human resources department to formulate a training plan and trained employees in pharmacy professional knowledge, laws and regulations, systems and procedures. Through training and assessment, most employees have improved their professional skills and stimulated their enthusiasm for learning.
? According to the requirements of the company's quality management system, the quality control department assists the human resources department to comprehensively evaluate the implementation of the quality management system of each department every quarter, and track and rectify the deficiencies.
? Unqualified drugs should be implemented in strict accordance with the company's quality management system, and the quality control department should strictly monitor the reporting, loss and destruction of unqualified drugs. So far, there is no report of substandard drugs, which depends on the cooperation of various departments and strict control of unqualified drugs.
? Second, drug acceptance;
? The company's quality inspectors carry out batch-by-batch inspection of purchased drugs and returned drugs after sale in strict accordance with the Detailed Rules for Drug Acceptance, especially the inspection of drug packaging. The inspectors strictly implemented the requirements of Order No.24 issued by the State Food and Drug Administration, and rejected all those whose external packaging and drug properties did not meet the requirements, effectively preventing counterfeit and inferior drugs from flowing into the company. In the whole year, 5454 batches of drugs were purchased, 62 batches of drugs were rejected, and 67 1 batch of returned drugs were sold. Establish a commodity dictionary for new varieties and maintain variety information in the main database of traditional Chinese medicine.
? Third, drug maintenance;
? Drug maintenance workers follow the principle of "three-three-four" to carry out maintenance and inspection of drugs in the warehouse, focus on major varieties, varieties with unstable quality and biological products, establish maintenance files, and carry out maintenance and inspection every month. In the third, third and fourth year, the system cured 1092 batches, mainly cured 1 18 batches.
? In order to ensure the storage conditions of drugs in stock, maintenance personnel check the temperature and humidity twice a day, and take timely measures if they find that they do not meet the requirements. In order to ensure the accuracy of relevant data, the quality control department arranges relevant personnel to calibrate the measuring instruments. Maintenance workers inspect maintenance facilities and equipment every quarter, and establish files for all facilities and equipment. Promote the sales of drugs with short-term effects every quarter and report to relevant departments to minimize the losses caused by the company's failure. 70 batches of drugs with short-term effects were urged to sell.
? In the past year, the quality control department was able to perform its duties and played a decisive role in the normal operation of the company. Quality management is a never-ending knowledge. In the future work, the quality control department should brainstorm, constantly explore new ideas, infiltrate the content of quality management into all departments and posts of the company, let every employee participate in quality management consciously and spontaneously, and make GSP work a daily behavior habit. This is what we want to achieve.
? Sample work plan for inspectors
? The overall planning of laboratory in 20xx is based on the construction of county hospitals, the requirements of second-class first-class hospitals for physical examination and the actual situation of laboratory. The main tasks are to improve the laboratory LIS system, do a good job in window service, improve laboratory grouping, strengthen the construction of blood transfusion department, and establish a self-service printing system for report issuance. Strengthen laboratory safety management, strengthen personnel training and the introduction of new technologies and equipment, improve technical level and inspection quality, and do a good job of monthly summary and analysis. The specific scheme is as follows:
? First, strengthen departmental management and improve inspection quality.
? In strict accordance with the quality policy of "accurate and timely, high-quality service, scientific management and continuous improvement", we will gradually establish or improve a comprehensive quality management system, standardize the operating procedures of branches, and conscientiously do a good job in indoor quality control and inter-room quality control in a down-to-earth manner to ensure the accuracy and authenticity of test results. Further in-depth development of programmed warm service activities, do a good job in window service, carry out programmed warm service education in departments, and further change the service concept.
? Second, the implementation of the five conventions on enthusiastic service in clinical laboratory:
? First: be polite to others and help them sincerely; Second, it plays a role in serving the clinic; Third: the windows are clean and tidy, and the environment is elegant; Fourth: be serious and ensure quality; Fifth: teamwork, * * * and development.
? Three, clinical laboratory regularly to the clinic to listen to clinical opinions and suggestions, come back to formulate corrective measures to the clinic, solve the problem of uncoordinated work.
? As a window department, the clinical laboratory contacts a large number of patients every day, and the window specimens are collected, and patients queue up, which makes the environment somewhat chaotic. General practitioners are required to actively maintain a good window image. Strive to establish a medical guidance service system in the inspection window, strive to establish a specimen collection and call system, and establish a self-service printing system for report distribution.
? Fourth, promote the harmony between doctors and patients and improve the management level of departments.
? 1, improve the detail management within the department, so that every rule and regulation of the department can be implemented and run through every link of the department's work.
? 2. Optimize the process of outpatient report, so that patients can spend the least time, run the least distance and get the most timely inspection report.
? 3, the implementation of window smile service, let patients feel warm from the spirit, reduce psychological pressure.
? Five, strengthen the laboratory quality management.
? Laboratory quality control is an important work of inspection. In order to improve the inspection quality, it is planned to send personnel to participate in the laboratory quality control training class of the Ministry of Health. On the basis of indoor quality control, continue to participate in the quality evaluation activities of the provincial and Ministry of Health to ensure that the results are qualified. All participating projects will also maintain the qualification of "one pass" for many years, and comprehensively improve the inspection quality.
? Strengthen the implementation of the inspection critical value reporting system. If the critical value is found in the inspection, it should be reported to the clinic immediately and recorded in detail to improve the inspection quality and reduce the clinical medical risk. The clinical laboratory conducts work quality inspection and work summary analysis every month, reports in the department, analyzes the quality status, technical status and safety status of the month, and corrects the existing problems.
? Six, strengthen the laboratory safety and biological safety management.
? Continue to strictly implement the internal safety inspection system of the laboratory, and assign special personnel to carry out safety inspection and sign and register every day to ensure the safe operation of laboratory personnel and materials and equipment. Strictly implement the laboratory biosafety management system, and designate special personnel to be responsible for laboratory biosafety management and hospital infection control.
? Seven, strengthen the management of blood transfusion inspection.
? The blood bank is a two disciplines laboratory attached to the clinical laboratory, and the person in charge of the blood bank is the person in charge of the laboratory designated by the clinical laboratory, responsible for blood transfusion management and reducing the number of staff involved in blood transfusion inspection. Blood bank staff received technical training and safety education. Blood transfusion, as an independent subject, is highly professional, and it is also a subject that needs to be jointly built by clinic and medical skills under the leadership of the hospital blood transfusion management Committee. Establishing and perfecting an independent blood transfusion department and strengthening blood transfusion management are key tasks. Strengthen clinical blood transfusion training through blood transfusion department, and cooperate with medical department to strengthen clinical blood transfusion indication management, pre-transfusion evaluation and post-transfusion curative effect evaluation.
? Eight, the improvement of laboratory management software LIS system.
? Improve the interface between LIS system and HIS, and gradually realize the transmission of inspection report to clinician workstation through network. Complete the workflow of inspection report recall. Complete the prompt function of checking critical value in HIS system. Complete the interface between LIS system and HIS system of new equipment.
? Nine, the maintenance of inspection equipment, control the expenditure of various consumables, and reduce the inspection cost.
? Strive to strengthen the maintenance of instruments and equipment, reduce the cost of equipment maintenance, and strive to improve the service life and efficiency of instruments and equipment. Control the expenditure of various consumables, save energy and reduce consumption, and reduce costs. With the rapid development of hospitals, the workload of laboratory tests has obviously increased.
? X. Adjustment of management team and personnel structure.
? Continue to improve the management team, improve the construction of professional groups: clinical basic inspection, biochemistry, immunity, microbiology, emergency inspection, blood bank, and cultivate professional team leaders with high academic level and strong sense of responsibility. At the same time, strengthen the management of three types of general managers in the laboratory, including: the general manager of laboratory quality, who is fully responsible for indoor quality control and inter-room quality evaluation, as well as monthly quality inspection and monthly summary and rectification; The overall technical director of the laboratory is fully responsible for the normal operation and maintenance of instruments and equipment, the maintenance of LIS system and the development of new projects; The general manager of laboratory safety production and biosafety is fully responsible for laboratory biosafety, hospital infection control, infectious disease prevention and control, laboratory production and medical safety. In terms of technology, we will focus on cultivating talents in cell morphology and microbiology. With the development of the hospital, the technical strength of laboratory staff is insufficient, so it is necessary to supplement new strength to complete daily work and constantly carry out new inspection projects. At present, everyone in the post is in charge of several projects, and one person is in charge of multiple equipment, which is prone to problems, slow quality improvement and great difficulty. Apply for 2 fresh college graduates.
? In a word, the development of laboratory department is an arduous task. We should fully understand the importance, necessity and long-term, have a sense of urgency, responsibility and mission, establish a management system, set goals, create an atmosphere, and strive to build the department into a modern laboratory with characteristics and advantages.
? The purpose of clinical laboratory is to provide patients with accurate, timely, objective and reliable high-quality services based on quality, service and science. Provide laboratory diagnostic data for clinical diagnosis, disease prevention and treatment. Benefit the people.
? Sample work plan for inspectors
? First, the purpose.
? In order to ensure the quality of incoming materials, production processes and final products, effectively control the quality of each process, and encourage inspectors to be proactive and innovative, this incentive plan is specially formulated.
? Second, the scope of application.
? Applicable to all quality inspectors of the company.
? Third, responsibility.
? This system is compiled and reviewed by the Quality Department. Audit by the deputy general manager and approval by the general manager.
? Fourth, the composition of inspectors.
? Inspectors of quality department include: incoming inspection (IQC), process inspection (IPQC) and final inspection (OQC).
? Fifth, the assessment method.
? According to the individual, team and workshop of a single factory, the "Best Quality Award of the Week" will be selected for individuals and units every week under the condition that there is no quality abnormality or the number of abnormal times in the next process, so as to find and prevent batch quality abnormalities in time. On this basis, individuals and units with the least number of anomalies per month, the most timely prevention of batch quality problems and the most abnormal quality will be awarded the "Monthly Quality Star Award". In addition, the weekly and monthly evaluation scores of the winners of the weekly best quality award and the monthly quality star award or the team that won the award should be not less than 70 points. If the score is less than 70 points, the bonus will be halved, and the fee will be awarded to the inspector with the highest performance appraisal score in that month. The evaluation also includes the inspectors' compliance with the management system of the Quality Department in their work. In case of punishment or written warning in the current month, the bonus will be halved or accumulated into the bonus of the next winner or group. The plan mode of incentive+performance+system encourages and cultivates the positive and responsible attitude of inspectors, thus enhancing the uniqueness of our work, reducing mistakes in our work and further improving quality control.
? (1) Weekly Best Quality Award:
? 1, individual: reward 100 yuan/RMB.
? 2. Team: Reward 200 yuan/RMB.
? 3. Factory: Reward 300 yuan/RMB.
? (2) Monthly Quality Star Award:
? 1, individual: 200 yuan/RMB.
? 2. Team: Reward 300 yuan/RMB.
? 3. Factory: Reward 500 yuan/RMB.
? Sixth, reward.
? 1. The above incentive plan is attended by all members of the quality department, evaluated by the quality supervisor of each factory, reviewed by the quality manager and approved by the vice president of quality.
? 2. After the weekly best quality award and the monthly quality star are selected, the quality manager will call the quality personnel of each factory to make comments, and the vice president of quality will present awards to show his affirmation and encouragement for his work.
? 3. The monthly quality star winner or team will also get the salary promotion opportunity higher than the normal suitable job.
? Seven. Implement.
? This incentive plan has been selected and implemented since xx, xx, XX. We hope all QCs will actively participate in it to improve their work skills, self-improvement and work value.
? Eight. The right to interpret this incentive plan belongs to the quality department of the company.