1. The most successful companies always put customer service before product service.

A few more minutes of preparation last night saved hours of trouble today.

3. Help customers and sell, not sell for commission.

In the quarrel with customers, no one won.

5. Don't sell but help. Selling is for customers, and helping is for customers.

6. Flattery before sales is not as good as after-sales service. This is the only way to create "permanent customers".

7. Know your customers, because they decide your performance.

8. Customers don't want to be treated equally, they want to be treated individually.

9, to impress the customer's heart rather than the head, because the heart is closest to the customer's wallet pocket.

10, as long as the spirit does not decline, the road is always more difficult than it is.