1. Dear leader: Hello! My name is Feng xx, a secretarial student from xx Vocational and Technical School. With a sincere heart and persistent pursuit of my career, I sincerely recommend myself to you. Integrity and hard work are the principles of my life; composure and calmness are my attitude when encountering problems; I have a strong sense of professionalism and responsibility that enable me to face any difficulties and challenges. My lack of experience may make you hesitant, but please believe that my energy and hard work will make up for this temporary deficiency. Maybe I am not the best, but I am definitely the hardest working.

2. Dear interviewer: I am here to interview for the position of customer service manager. I am a very simple person in all aspects. I don't have any bad habits. When it comes to work, I am diligent, honest, practical and steady, and I like to take it one step at a time. I have been engaged in customer service work for 10 years. I have accumulated rich work experience, have a certain grasp of professional knowledge and service skills, and can maintain good communication with customers. I have also been engaged in training department employees, and have certain management experience. I am equally passionate about customer service work in sales and problem solving. I hope to use my strengths in customer service work and do my job in a down-to-earth manner. Try your best to achieve good results at work.