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Personal work summary sample for new bank employees

In the new year, we will study harder, innovate the working methods and service forms of individuals in the bank, and strive to create excellent performance. This is the direction of our efforts. The following is a "Personal Work Summary Sample for New Bank Employees" compiled by me for your reference only. You are welcome to read it. Example of personal work summary for new bank employees (1)

In 20xx, under the correct leadership of the bank, I based on the actual situation of my position, played the role of the bank's personal business consultant, served customers with heart, expanded the bank's marketing business, Complete your work tasks well, achieve certain results, and obtain customer satisfaction. The specific summary of the work situation in 20xx is as follows:

1. Study hard and improve business level and work skills

As a bank personal business consultant, I realize that the financial industry is constantly developing and business innovation have put forward higher requirements for bank personal business consultants. They must study hard and improve their business level and work skills in order to adapt to the needs of the work. To this end, I actively participated in relevant business training organized by my superiors, and carefully studied banking business operating procedures, related systems, capital market knowledge, bank financial product knowledge, and how to communicate with customers, etc., so that I can be effective in communicating with customers. , when customers ask about marketing products and other related questions, they can quickly and correctly answer their questions, provide recommendations and solutions to customers, use their professional knowledge to build a bridge of communication with customers, and promote the bank's personal business. develop.

2. Be meticulous and strive to provide good service

As a bank personal business consultant, you must expand the sales of bank financial products through high-quality services to customers. On the basis of a comprehensive grasp of banking business and banking product knowledge, I fully understand the basic situation of customers, and strive to do a good job in service based on the characteristics of different customers. Since I have mastered the basic situation of customers and understand their personality traits and hobbies, when a new bank product is launched, I will call customers who may be interested in the product according to the characteristics of the product as soon as possible and do some marketing work. Be targeted and provide customers with differentiated and personalized services. I am meticulous and work hard to provide good service. Not only am I highly efficient, I have won a large number of loyal customers for the bank, created considerable economic benefits, and also won heartfelt praise from customers. In 20xx, I sold 10,000 yuan of bank financial products throughout the year, including: 10,000 yuan of funds, 10,000 yuan of insurance, and 10,000 yuan of bank cards.

3. Serve sincerely and do a good job in lobby management

I serve sincerely and strive to do a good job in lobby management. First, I often go to work early, clean and organize the lobby, and tidy up the lobby. The sofas and seats keep the lobby clean and tidy, giving customers a polite and elegant feeling. The second is to serve customers attentively and with a smile, using your own voice, your own emotions, and your own behavior to make customers feel cordial, happy and satisfied. I serve every customer well in my daily work, including filling in individual items, consulting on various matters, and taking the initiative to establish good emotional relationships with customers. During the deposit and withdrawal process, some users did not know how to write vouchers. I took the initiative to help and taught them one by one, not several times at a time, until I learned the lesson.

20xx has passed. Although I have completed the task and achieved good results, I cannot be satisfied with this. In the new year, I will study harder, innovate the working methods and service forms of bank personal business consultants, strive to create excellent results, and make efforts and contributions to the development of the bank. Sample personal work summary for new bank employees (2)

Time flies. We spent an extraordinary 20xx year in busy and fulfilling work. It’s gratifying to look back on all the work of the year. Under the leadership of leaders at all levels of the branch, the guidance of the branch director, and the joint efforts of colleagues, we carefully learned business knowledge, increased the level of various business skills, conscientiously performed our job responsibilities, always kept the internal control system in mind, and successfully completed Various work indicators throughout the year have been improved, and improvements have been made in aspects such as ideological awareness, professional quality, operational skills, and quality services.

The one-year work status is now summarized as follows:

1. Main work information and responsibilities

I joined the company in June 20xx as a general teller. Daily work mainly includes handling private business, corporate business, anti-money laundering information supplementary recording, etc. It seems like a simple operation, but it requires daily accumulation and learning of operating procedures, updating them day by day, focusing on, carefully and patiently treating the occurrence and review of every business, especially corporate business. The check processing volume in one month is relatively large. In order to reduce the bounce rate and improve my ability to handle corporate business, I insist on carefully reviewing all elements of each bill, and strictly require myself and my customers to fill in the specifications with high standards. With each business transaction, we also keep the internal control system in mind, make the seven-step service process generous and decent, and implement various policies.

2. My gains and growth

I am very glad that I can join the Rural Commercial Bank and become one of them. After working for nearly a year, my values ????and outlook on life have improved. There has been a big change. She made me believe that everything in life is possible, as long as I am willing to work hard to create. Of course, only by making contributions to the enterprise can you realize your own value. First of all, in a working group, everyone must unite and help each other to make progress, because unity is the prerequisite for mutual benefit and win-win; secondly, doing one's own job well is a basic requirement, and as a teller, you should know what you should do , what cannot be done, be assertive and courageous; in addition, customers are the main body of our development, and serving customers well is our responsibility. Study customers, understand their business needs through customer research, and strive to make every customer Satisfied, we will maintain every customer through our own efforts; of course, through familiarity with the business and understanding of the company's internal controls, it is our job to provide constructive suggestions for some potential loopholes or development of the company. Internal affairs are also the best contribution that can be made to the enterprise.

In today’s increasingly fierce market competition, while having a passionate service attitude and skilled business capabilities, you must also continue to learn and improve your capabilities in all aspects in order to provide customers with the best services. Higher efficiency and better service. The various trainings and skill assessments organized by our bank have provided a strong guarantee for me to improve my business skills as soon as possible. I have always actively participated in various trainings, insisted on listening to the lectures carefully, and combined the rules, regulations, laws and regulations I usually study, and strive to improve my business ability. After a period of work, I deeply realized that banking is a high-risk industry. Every small detail and factor must be paid attention to when handling every business. It can be a review, a signature, a customer signature, a A fingerprint, a registration, a transaction code. A business may involve many details. If one of them is missed due to carelessness and carelessness, there may be risks, such as lending. Details are not child's play and need to be taken seriously. Strictly guarding every checkpoint is a way to control our bank’s risks, and is also responsible for ourselves.

3. Existing shortcomings and directions of efforts

Looking back on the work in 20xx, although all work can be carried out relatively smoothly, we are fully aware that we still have shortcomings and need to further improve. . First, the learning intensity is not enough. In the new economic era based on information technology, new situations and new problems are emerging one after another. New knowledge and new science are constantly emerging. To cope with severe challenges, it is urgent to accelerate the pace of learning and cannot be delayed. I always believe that opportunities are reserved for those who are prepared, so after work, I am still preparing to obtain fund sales qualifications, intermediate accounting titles and other certificates. Second, personal emotional control is poor. In response to the above problems, the future efforts are: first, strengthen theoretical study and further improve one's own quality; second, change the work style, strive to overcome one's negative emotions, use full working status, improve work quality and efficiency, and cooperate with heart Leaders and colleagues do their jobs better.

IV. Outlook for the New Year

Qu Yuan once said: "The road is long and long, and I will search up and down."

There is still a long way to go in the financial industry. I firmly believe that due to my love for the financial industry and the professional knowledge I have learned, I will closely integrate my personal ideals with the development of the enterprise and give full play to my work enthusiasm, creativity and initiative. You will eventually realize your personal value and move towards a better tomorrow with our Chongqing Rural Commercial Bank. Example of personal work summary for new bank employees (3)

I have been working for more than half a year. During these six months, I have studied hard, worked diligently, and successfully completed my transition from a student to a bank employee. role change. I will summarize my work for the past six months as follows:

My previous position was in the savings cabinet, and my words and deeds represent the image of the bank. There can be no sloppiness or relaxation in my work. This branch is located on Songhua Road. It receives a large number of customers every day and has a heavy workload. Therefore, such a working environment forces me to constantly remind myself to be serious and conscientious at work, and strictly follow the regulations set by the industry. system for actual operation. I have consistently asked myself for half a year.

Since I am new here and am not particularly skilled in business, in order to familiarize myself with the business as soon as possible, when I encounter a problem, I will humbly ask old comrades for advice. The big brothers and sisters in the credit union also enthusiastically gave help and guidance, which made me progress and improve quickly. At the beginning, I made mistakes because I was not careful and skillful enough, and made some small mistakes that I shouldn't have made. However, this did not affect my enthusiasm for this job, but instead spurred me to work harder to learn business skills and theoretical knowledge.

Moreover, in today's fierce competition in the financial market, in addition to strengthening one's theoretical quality and professional level, as front-line employees of outlets, they must also pay attention to their own services, improve their core competitiveness, and become the best in the industry. The various spirits and requirements issued are implemented into actual work, and are refined, civilianized, and adapted to daily life. Respect customers, put yourself in their shoes, and serve customers sincerely. Provide our customers with convenient, fast and accurate services and win their trust. What does it mean to make customers feel warm here.

In short, this is a year in which my life role changes and I continue to grow. In the new year, I have set new goals for myself, which is to intensify my study, better enrich myself, and meet the challenges of the new era with a full spirit. Maintain good professional ethics, obey the decisions and instructions of our superiors, and implement them conscientiously. Be meticulous in your work, proactive, responsible and try your best to do your best work.

Looking forward to the new year, I came to a new outlet due to the merger of outlets. I believe there will be more opportunities and competition waiting for me, but I have to temper myself first and work hard actively. I am secretly encouraging myself in my heart. To stand firm in the competition. Be down-to-earth and look beyond the small circle around you. You must focus on the overall situation and future development. Times are changing, the environment is changing, and the work of the bank is also changing from time to time. New things appear and new situations occur every day, which requires me to change with the situation. Learn new knowledge, master new skills, adapt to changes in the surrounding environment, improve your ability to perform your job, train yourself to become a comprehensive bank employee, and better plan your career. Of course, I still have certain deficiencies in the handling and operation of some details. I will hone myself in future work and study, improve myself with the guidance and help of leaders and colleagues, carry forward my strengths, and make up for my shortcomings! Example of personal work summary for new bank employees (4)

When the calendar is torn down to the last page, a year passes by unconsciously and quietly. During this year, we used computer keyboards to draw the sky full of glow, and used abacus beads to pull out thousands of stars; we guarded a piece of joy, a piece of persistence, and a piece of harvest. We keep accounts, settle accounts, make subpoenas, write account books, and compile reports every day. Although we do not have outstanding achievements or earth-shattering careers, we do our best and are loyal to our duties. Over the past year, we have used this ordinary life and ordinary work to outline the trajectory of life and reap the joy of a bumper harvest.

There is a lot of work worth summarizing over the past year:

1. Ideological and political aspects

Over the past year, I have persisted in studying various financial laws and regulations, and through continuous learning, I have made myself His ideological and theoretical literacy has been further improved, and his outlook on life and values ??of serving the people wholeheartedly have been firmly established ideologically. The spirit of diligence and professional ethics of dedication and dedication are the guarantee for the smooth development and ultimate success of every job. Over the past year, I have consciously implemented the Agricultural Bank of China’s purpose of serving “agriculture, rural areas and farmers” in my actions, and have been active, enthusiastic, and Complete every task conscientiously and meticulously, strictly abide by various financial laws, regulations and the rules and regulations of the unit, conscientiously perform the "three irons and three modernization" responsibilities, consciously operate in accordance with the rules and regulations, unite comrades and work style in daily life Be upright and consciously resist the erosion of various bad habits.

2. Main work aspects

In 20xx, my job position is mainly a comprehensive teller. First of all, in terms of business knowledge and work ability, I can continue to learn and accumulate experience. Through my own efforts, I have strong work ability and can calmly receive inquiries from depositors. In terms of business skills, organizational management, comprehensive analysis ability, coordination ability, written language expression ability, etc., they have been greatly improved. At work, according to the business operating procedures, the most convenient and feasible methods are used in the business. In terms of operation, customer needs are the main focus.

Secondly, in terms of work attitude and diligence. Love your own job, be able to treat every work task correctly and seriously, flexibly reflect the financial policies and spirit of the party and the country in your work, be proactive in your work, and be able to actively participate in various tasks organized by the unit. business training, conscientiously abide by the rules and regulations of the district bank, ensure attendance, and effectively use working time. I use strict rules and regulations to restrain myself and promote myself. By learning the internal control system, we further improved the management of all aspects of the business. As the division of labor within the Agricultural Bank of China becomes more and more detailed, the division of labor among our counter staff is also becoming more and more detailed. In this year's work, I have gained substantial learning and progress, and I have become more rigorous in business operations. When establishing customer information; opening personal settlement accounts; and making large cash withdrawals, I strictly follow the requirements of my superiors and the People's Bank of China, and ask customers to provide relevant procedures and collect the required information; in terms of settlement, I strictly abide by the settlement system to achieve "Who The money goes into whose account, who controls it, and the bank does not advance money." In terms of accounting, I adhere to the accounting system of "five noes, six compliances" and conscientiously perform the duties of a bookkeeper.

Thirdly, in terms of the quantity, quality, efficiency and contribution of the work, the work tasks can be completed in a timely manner and the expected results have been achieved. In daily work, the work can be completed with high quality and quantity. All the work tasks assigned and all tasks assigned by the sales department can be completed with quality and quantity. At the same time, I learned a lot of knowledge at work and exercised myself. After a year of unremitting efforts, my work level has made great progress and I have made due contributions to the development of the Shaanxi County Branch Sales Department.

3. Existing shortcomings and future plans

In one year’s work, although there has been certain progress and achievements, there are also shortcomings in some aspects. For example: There are not many creative work ideas, and individual tasks are not yet perfect. You need to continue to learn more business knowledge and common sense of life to expand your knowledge. This needs to be improved in future work, because now I have changed my job position, facing a new job position, and an increasingly updated business. Only continuous learning and improvement can keep up with the development pattern of the Agricultural Bank of China.

Say goodbye to the old and welcome the new, and think about the present. All the work in the past year has been carried out solidly and effectively, laying a solid foundation for my future work. In the new year, I will seize the opportunity, move forward with victory, and strive to create a dynamic and contemporary era. Scenes push all my work to a higher level. Example of personal work summary for new bank employees (5)

Time flies, and one year flies by.

Looking back on the past 2xx years, there are the care and teachings of leaders, the support and help of colleagues, the joy and relief after overcoming difficulties, and the unrepentant choices after melancholy and hesitation. Although I am still an auxiliary employee who has been working in a bank for just two years, through hard work, my performance this year has increased from more than xxxx yuan in personal deposits at the beginning of the year to more than xxxx yuan now, with a net increase of more than xxxx yuan. I have become an important factor in attracting savings to the branch. Number one in performance. Now I will summarize my work during the year as follows:

1. Strengthen learning and improve my own quality

Over the past year, I have been able to seriously study banking business knowledge and continuously improve own theoretical quality and business ability. In the process of learning, I gradually summarized a learning method that suits my own characteristics, that is, comparative learning. Compared with other colleagues, what I personally lack is what I need to learn; compared with other branches, what we are weak is what I need to strengthen; compared with other banks, what is different from us is what I need to explore.

2. Pioneering and innovative, looking for new market growth points

Only by continuously developing high-quality customers, expanding business, and increasing deposits can efficiency be improved. I used my personal social network to establish contact with the demolition company. Through the demolition company, I got a large list of customers with savings potential. Then I would visit them one by one. Rejection, cold looks or even insults were inevitable. But fortunately, through this method, in addition to the original marketing and maintenance of individual customers and helping customers with financial management, I also discovered many new customers and attracted many new customers. made a large new deposit.

3. Loyalty and perseverance, and conscientiousness for the development of the branch’s business

The bank is a workplace that I have been ignorant of since I was a student. After graduation, I was very lucky to get this ideal job. However, it is not very easy to become a qualified bank staff. It requires continuous learning and continuous training. The fact that I was still not a regular employee of the bank after working for more than a year made my family a little worried. They even found a way out for me that they thought was better. To be honest, I was hesitant and conflicted about whether to stick to my ideals or be considerate of my family’s feelings. But after rational thinking, I decided to stay in the branch, continue to work hard, use my achievements to realize my original dreams, and dispel my family's concerns.

In the new year, I have set new goals for myself. In order to grow into a qualified bank employee as soon as possible, I will focus on training and improving myself in the following aspects.

1. Business. Continuously update your own banking knowledge base, you must be familiar with traditional businesses, and you must master emerging businesses in a timely manner; you must have a high theoretical level, but also have the ability to operate specific businesses proficiently; you must learn the majors within your scope of responsibility knowledge, and also take the initiative to understand relevant knowledge in other fields such as bank loans, deposits, settlements, etc.

2. Quality. Develop a strong sense of responsibility and service, and treat every customer seriously. Strictly demand yourself, have a decent style, be clean and self-respecting, and consciously maintain a good image of bank staff.

3. Psychological aspect. Continuously endure hardships, face setbacks and failures rationally, and regard a mature and stable mental state as your growth goal.

Next year, my performance goal is to reach 100 million in personal deposits. I will continue to explore, pioneer and innovate, fulfill my responsibilities, and do my best. While growing, I will make my own contribution to the development of the branch.