1. Be a good listener and encourage others to talk about themselves. ——Dale Carnegie

2. The most ideal friends are people who admire each other in temperament, communicate with each other in spirit, are in tune with each other in world view, and have the same goal in career. ——Zhou Hanhui

3. Whenever possible, information should be passed directly from the sender to the recipient. ——Danlo L. Kirkpatrick

4. In the space age, the most important space is between the ears. ——Thomas J. Barlow

5. In conversation, judgment is more important than eloquence. ——Gracian

6. The worse the news, the more effort should be used to communicate it. ——Andrew S. Grove

7. A conversation with someone is often more enlightening than years of working behind closed doors. Thoughts must be generated in interactions with others and processed and expressed in solitude.

——Leo Tolstoy

8. Many secrets hidden in the heart are revealed through the eyes, not through the mouth. ——Emerson

9. Effective communication depends on the communicator’s full grasp of the topic, not the sweetness of the words---Grove

10. Sometimes you You must remain silent so that your words may be heard. —— Stanislaw J. Lieke (1909-1966)

11. One must know what to say, one must know when to say it, one must know to whom to say it, one must Know how to say it. ——Drucker, the father of modern management

12. An argument may be a shortcut between two hearts. ——Kahlil Gibran

13. Be careful of people who keep asking you to speak. ——Frank Maginney Hubbard (1968-1930)

14. Judge a person by his questions, not by his answers. ——Francois Marie Voltaire (1694-1778)

15. Find yourself and stay true to yourself.

——Dale Carnegie

16. Many things are lost by not asking questions. ——Britain

17. Asking for advice from anyone and describing your own pain will be a kind of happiness, which can be compared with the happiness of the unfortunate people who cross the hot desert and receive a drop of cold water from the sky. compared to. ——Stendhal

18. The reason why some people have communication difficulties in real life is because they have forgotten an important principle: making others feel important.

——Dale Carnegie

19. We always focus on internal communication and forget about external communication with customers. ——McFarlin

20. How well we communicate is not determined by how well we describe things, but by how well we are understood. ——Andrew S. Grove

21. Excusing a fault often makes the fault appear particularly important, just like using a piece of cloth to mend a small hole to cover it up. ——Shakespeare

22. A heart-to-heart conversation is a display of the soul. ——Wen Caverin

23. The art of conversation is the art of listening and being listened to. ——Herzlit

24. Conversation, like composition, has a theme, a draft, a hierarchy, a beginning and a tail, and must not be incoherent. ——Liang Shiqiu

25. The so-called "earsight" means "listening". ——Emerson

26. God gave humans one tongue and two ears so that we can hear twice as much from others as we can speak. ——Epictitas

27. Managers who are good at communication may also be good at concealing real problems. ——Collis Arglis

28. If you want to be a good conversationalist, be a good listener first.

——Dale Carnegie

29. If you want to make others like you, if you want others to be interested in you, one thing you need to pay attention to is: talk about things that interest others. . ——Dale Carnegie

30. If you are right, try to get the other person to agree with you gently and skillfully; if you are wrong, admit it quickly and enthusiastically. This is much more effective and fun than arguing for yourself. ——Carnegie America

31. Listening to any opinion or discussion of the other party is respect, because it shows that we think the other party is insightful, eloquent, and smart. On the contrary, dozing off, walking away, or talking nonsense is contempt. ——Hobbes English

32. The appropriate use of words is extremely powerful. Whenever we use the right words...our spirit and body will undergo great changes, just in the blink of an eye. . ——Mark Twain

33. Everyone knows that listening is important to communication. …but few organizations take care to listen to their employees and their customers. ——William Nichols

34. Everyone needs someone to talk openly and honestly with. Although a person can be very heroic, he can also be very lonely.

——Hemingway

35. Speaking is like playing a harp: you need to pluck the strings to make music, and you also need to hold down the strings with your hands to prevent them from making sound. ——Holmes

36. Integrating your enthusiasm and experience into the conversation is a quick and easy way to impress people, and it is also an inevitable requirement. How can you expect others to be moved if you are not interested in what you say. ——Dale Carnegie

37. If you want to change your life, you must choose your words carefully, because these words can make you excited, enterprising and optimistic. ——Anthony Robbins

38. The most basic function of a manager is to develop and maintain a smooth communication channel---Barnard

39. Encourage yourself to be the most A good way is to encourage others. ——Mark Twain

40. Asking questions will only cause a moment of embarrassment. Not asking will lead to a lifetime of embarrassment. ——Japan

41. It is a kind of nature to tell others about yourself; therefore, it is a kind of education to take seriously what others tell you about themselves. ——Goethe

42. When I talk to a group of people or the mass media, I always imagine that I am having a heart-to-heart conversation with "one person" --- Barber

43. When you are thinking about what to say, act polite because this will buy you time. ——Carol Ying

44. When you persuade others, if you do not take into account the self-esteem of others, then no matter how good your words are, they will be useless.

45. It is rude to interrupt a fool to silence him, but it is cruel to let him continue talking. ——Franklin Beauty

46. You won’t hear bad things about your company unless you ask. It's easy to hear the good news, but you have to dig to get the bad news. ——Thomas J. Watson Jr.

47. Silence is a philosophy of life, and when used well, it is also an art. ——Zhu Ziqing

48. Being unwilling to reason is stubbornness; not being able to reason is being a fool; not being able to reason is being a slave. ——Drummond

49. "Eloquence" is the ability to translate truth into language, and the language used can be fully understood by the listener.

——Emerson